Tankless Water Heater Install

HEPTankless Water Heater Install

Tankless Water Heater Install | Plumbing | Hillsboro

HEP's Plumbing in Hillsboro is proud to offer expert tankless water heater installations that blend performance, efficiency, and modern convenience. Imagine enjoying hot water on demand without the energy wastage and space limitations of traditional systems. Our skilled technicians ensure that each installation is seamlessly integrated into your home, providing you with a sustainable, space-saving solution that meets your daily needs and environmental goals.

Experience the peace of mind that comes with professional service and reliable equipment. From personalized consultations to thorough installations, our dedicated team works closely with you to choose the best tankless water heater suited for your home. Enjoy immediate hot water, lower energy bills, and the efficiency that only a top-tier tankless system can deliver—all backed by the trusted expertise of HEP's Plumbing.

What our customers say

ED WAS VERY PROFESSIONAL AND GAVE ME AN ESTIMATE FOR THE INSTALLATION OF A TANKLESS HOT WATER HEATER. HE DID A GREAT JOB
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Pam D.
I called HEP to install a new tankless water heater at my house and was able to get a quote the same day. Zack and Collin came out later the same week and installed the water heater without a problem and quicker than the time estimate! I recommend giving them a call if you need anything.
Benjamin M. profile photo
Benjamin M.
Alex and Justin did a great job installing a tankless water heater. They worked from 9 am to 9 pm on Saturday to make sure we had hot water! Not an easy install but they stayed with it.
Gail B. profile photo
Gail B.
Aaron, was on time and did a great job servicing out tankless water heater.
Rich W. profile photo
Rich W.
Aaron was very friendly, efficient and knowledgeable. He helped maintain/flush my tankless water heater and gave me a thorough plumbing check.
Linh M. profile photo
Linh M.
Zach H, did an awesome job and explained everything about the installation of my new water heater and any questions I asked! Great service! Thanks Zach &HEP
Jamesena H. profile photo
Jamesena H.
Kyler was very knowledgeable about his work. He suggested what can be done to make the water heater better and efficient. I highly recommend HEP for there crew.
Jocy J. profile photo
Jocy J.
I had an AMAZING experience with this company. the people i spoke with to schedule my appointment were more than kind and willing to help get someone out for me. they sent justin t out who not only was quick to identify what was wrong with my water heater but also offer me an even better option than what i had ALL ON A SATURDAY. whatever they are doing here, they’re doing it RIGHT
Sadie D. profile photo
Sadie D.
HEP did an excellent job replacing our old water heater with a tankless. The service was great and they were friendly, on time and very helpful. Overall we are very happy and they did it for half the price of the quotes from Hiller!
Zac L. profile photo
Zac L.
Thomas Erb came in very promptly called 30 minutes before he got here and was very knowledgeable on what Needed to be done and went over my different options that I could go with.very pleasant gentleman to talk to and wasn’t pushy at all and I requested Thomas to come and do the work on Monday so I’m looking forward to having our new water heater!!!! thanks Hep !!!and also I was one of the wimz winners for a $1000 voucher . 😁
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Randall T.

The Rise of Tankless Water Heaters in Hillsboro Homes

For decades, conventional storage tanks were the default option for providing hot water in Washington County. Today, tankless water heaters dominate new and retrofit projects across Hillsboro, and HEP Company’s plumbing division has become a leading installer of the technology. By delivering hot water on demand rather than maintaining a reservoir of heated water, a tankless system uses significantly less energy, occupies minimal space, and offers virtually endless hot water for daily household routines. Hillsboro homeowners, who often balance sustainability goals with practical utility savings, increasingly view tankless units as the sensible evolution of residential plumbing.

Traditional vs. Tankless: Efficiency Shift

In a standard tank model, water is heated continuously—even when no hot-water call exists—which results in standby losses. Tankless water heaters, also known as on-demand heaters, avoid this inefficiency by activating the heat exchanger only when a tap opens. Several measurable advantages emerge:

  • No standby heat loss, translating to lower year-round energy consumption
  • A longer useful life, typically 20+ years compared with 10–15 for storage tanks
  • Unlimited hot-water supply, since flow continues as long as fuel or power is available
  • Compact wall-mounted design that frees valuable floor space in garages or utility closets

Because Hillsboro experiences a moderate climate, the city’s temperature rise requirement (the difference between incoming ground water and desired output) is less extreme than in colder regions. This temperate baseline enhances the operational efficiency of tankless equipment by reducing the workload on the internal heat exchanger.

Energy Savings Specific to Hillsboro Climate

Ground-water temperatures in Hillsboro average around 52–55 °F. With most households setting domestic hot water at 120 °F, a temperature rise of roughly 65 °F is needed. In colder northern climates, the differential can exceed 80–90 °F, increasing burner or element demand. The moderate differential in Hillsboro allows a well-sized tankless unit to run at a lower firing rate, which:

  • Minimizes fuel usage over the life of the appliance
  • Reduces cycling frequency, decreasing wear on components
  • Enhances overall system longevity, a core benefit HEP plumbing technicians highlight during consultations

Why Hillsboro Residents Choose HEP for Tankless Water Heater Installations

HEP Company’s reputation for delivering precise, code-compliant plumbing solutions extends throughout the Westside suburbs—from Orenco Station and Tanasbourne to Reedville and Jackson School. The firm’s specialized approach to tankless water heater installation unites rigorous technical standards with customer-focused project planning.

Certified Plumbing Experts Focused on Tankless Technology

HEP invests in continuous training, ensuring every plumber on the tankless team maintains up-to-date certifications from manufacturers and trade associations. Their toolbox of competencies includes:

  • Gas line sizing and CSST (corrugated stainless steel tubing) installation techniques
  • High-efficiency venting and condensate management compliant with ANSI and UPC codes
  • Electrical bonding and dedicated circuit requirements for electric or hybrid units
  • Combustion analysis using calibrated instrumentation to guarantee optimal burner performance

Comprehensive Project Management Workflow

From initial site inspection through final commissioning, HEP follows a documented workflow that safeguards timelines and quality benchmarks:

  1. Feasibility study and system selection
  2. Load calculation and plumbing layout review
  3. Permit acquisition and plan approval with the City of Hillsboro’s Building Department
  4. Installation with real-time progress tracking
  5. Start-up calibration and on-site instruction for the homeowner

This holistic sequence ensures the installed tankless water heater integrates seamlessly with the plumbing, gas, and electrical infrastructure unique to each Hillsboro residence.

Technical Overview of Tankless Water Heater Installation

A successful tankless conversion depends on precise engineering and adherence to manufacturer specifications. HEP plumbers use a data-driven approach when determining model capacity, fuel type, and ancillary components.

Sizing the Unit for Your Household’s Demand

Gallons per minute (GPM) ratings govern whether simultaneous fixtures can receive adequate hot water. The HEP team performs fixture counts and assesses usage patterns, including:

  • Peak demand scenarios such as back-to-back showers and running the dishwasher
  • Occupancy trends—growing families or multigenerational households often require higher GPM
  • Future remodeling plans that could introduce additional fixtures, spa tubs, or outdoor showers

By matching system capacity to anticipated load, HEP avoids under-sizing that yields temperature fluctuations or over-sizing that wastes energy.

Gas vs. Electric: Matching Utilities in Hillsboro Neighborhoods

Most Hillsboro homes have access to natural gas via NW Natural, yet certain rural outskirts rely on propane or electrical service only. HEP’s licensed plumbers assess:

  • Existing gas meter capacity and pressure availability
  • Propane tank size, location, and required regulators
  • Panel amperage and breaker space for electric models
  • Vent run feasibility for gas units in relation to exterior walls or roof penetrations

After utility review, HEP recommends either a high-efficiency condensing gas unit, a non-condensing model with Category III stainless venting, or a modern electric tankless heater optimized for lower GPM applications.

Venting and Condensate Considerations

Condensing gas tankless systems capture heat from exhaust gases to improve efficiency, leading to cooler flue exhaust and acidic condensate. HEP accounts for:

  • Dedicated PVC or polypropylene vent piping with proper slope to drain condensation
  • Neutralizer kits to prevent premature corrosion of sewer lines
  • Termination clearances from windows, doors, and property lines per Oregon Mechanical Specialty Code

Electric tankless units, by contrast, require no venting but demand higher electrical service, often necessitating panel upgrades—another domain in which HEP coordinates with licensed electricians.

Water Quality Analysis and Filtration Recommendations

Hillsboro’s water supply is generally soft-to-moderate in mineral content; however, certain wells or fringe municipal zones exhibit elevated hardness. Scaling can reduce heat-exchanger efficiency and trigger premature failure. HEP conducts on-site hardness tests and, when levels exceed manufacturer thresholds, suggests:

  • Whole-house scale inhibition cartridges
  • Point-of-entry water softeners
  • Annual descaling service plans

Pre-Installation Assessment by HEP Plumbing Specialists

Every successful tankless water heater installation begins with a methodical assessment tailored to the homeowner’s infrastructure and expectations.

In-Home Evaluation Steps

During the visit, an HEP specialist will:

  • Inspect the current water heater location and determine mounting feasibility
  • Measure gas and water pipe diameters, documenting any required upsizing
  • Evaluate flue route options considering joist orientation and exterior obstructions
  • Check combustion air availability to maintain proper oxygen levels

Digital tablets with proprietary software expedite data collection, ensuring nothing is overlooked in the transition from storage tank to tankless.

Load Calculation Methodology

HEP utilizes industry-standard formulas and proprietary analytics to calculate simultaneous flow rates. Variables include:

  • Fixture flow restrictors vs unrestricted flow devices
  • Planned laundry loads and cycle frequency
  • Seasonally adjusted groundwater temperature to account for winter dips

These metrics inform the final selection of BTU or kilowatt capacity.

Building Code Compliance in Washington County

Washington County enforces the Oregon Plumbing Specialty Code and Oregon Residential Specialty Code. HEP takes full responsibility for:

  • Permit submission, fee payment, and inspection scheduling
  • Combustion air and vent termination measurements to satisfy setback requirements
  • Bonding and grounding verification for electric models
  • Pressure testing of gas lines using manometers at mandated intervals

The Installation Day: What Hillsboro Homeowners Can Expect

When installation day arrives, HEP’s team coordinates arrival times to minimize disruption and keep the project on schedule.

Site Preparation & Safety Protocols

The crew lays down protective floor coverings, sets up containment barriers if drywall access is required, and shuts off utilities in a controlled sequence. OSHA-compliant personal protective equipment (PPE) is mandatory throughout.

Mounting and Securing the Tankless Unit

  • Plumbers fasten a mounting bracket onto wall studs, ensuring level placement
  • Rubber isolation pads reduce vibration and mitigate noise transfer
  • Clearance distances from combustible materials are verified and recorded

Once the chassis is secured, modular components such as the burner assembly, control board, and mixing valve are visually confirmed to be factory-sealed.

Connection to Water, Gas, and Electrical Lines

  • Dielectric unions and isolation valves facilitate future maintenance and flushing
  • Gas flex lines or black-iron piping are pressure-tested above code requirements
  • Electrical conductors are routed through EMT or NM-B, terminating in a dedicated disconnect switch
  • Vent sections are solvent-welded or gasket-sealed, followed by leak checks with combustion analyzers

Post-Install Commissioning and System Testing

HEP technicians initiate a rigorous start-up protocol:

  1. Purge air from gas and water lines
  2. Calibrate inlet water temperature sensor
  3. Program maximum temperature settings to comply with scald-prevention guidelines
  4. Run multiple fixtures simultaneously to verify stable outlet temperature
  5. Capture data log reports for warranty documentation

Post-Installation Care and Maintenance Strategies

Professional installation marks the beginning—not the end—of a tankless water heater’s lifecycle. Consistent preventive maintenance safeguards performance and warranty coverage.

Annual Descaling in Hard-Water Zones of Hillsboro

If water hardness exceeds 10 grains per gallon, HEP recommends an annual flushing routine that includes:

  • Pumping a mild acid solution through the heat exchanger using isolation valves
  • Inspecting inlet water screens and cleaning out particulate matter
  • Verifying venting integrity and condensate drain function

Smart Monitoring and App Integration

Many tankless models feature Wi-Fi connectivity, letting homeowners track:

  • Real-time flow rates and temperature settings
  • Error code notifications
  • Historical energy consumption data

HEP’s plumbing team ensures firmware is updated and helps homeowners configure app profiles for optimal visibility.

Troubleshooting Common Alerts

While tankless water heaters self-diagnose, understanding alerts minimizes downtime. HEP educates homeowners on meanings behind:

  • Error code 11—ignition failure due to inadequate gas supply
  • Error code 16—overheat warning triggered by restricted airflow
  • Error code 29—condensate drain blockage in condensing models

Early intervention prevents component stress and sustains efficiency.

Environmental Advantages of a Tankless Upgrade

Hillsboro’s progressive community values sustainability, and tankless technology aligns closely with those objectives.

Reduction in Carbon Footprint per Household

By generating hot water precisely when needed, tankless systems often lower natural-gas usage by 30–40 percent compared to storage tanks. Over a 20-year lifespan, that translates into:

  • Fewer greenhouse-gas emissions
  • Reduced reliance on fossil fuels
  • Alignment with Oregon’s statewide carbon-reduction goals

Water Conservation Benefits

Tankless units reach target temperature faster, which means less water runs down the drain while waiting for hot water to arrive at fixtures. Average savings range between 700 and 1,000 gallons per year per household, which helps Hillsboro meet municipal water-conservation targets.

  • Shorter wait times at bathroom sinks
  • Lower overall municipal treatment load
  • Positive impact on local watershed preservation initiatives

Potential Rebates and Efficiency Incentives in Hillsboro

Hillsboro homeowners pursuing tankless upgrades often qualify for energy-efficiency incentives that reward high-performance equipment choices.

Energy Trust of Oregon Programs

Energy Trust of Oregon periodically offers incentives for qualifying high-efficiency gas tankless water heaters with Uniform Energy Factor (UEF) ratings that exceed baseline standards. HEP remains informed of application windows and documentation requirements, assisting clients in preparing the necessary forms and certificates of installation compliance.

Federal Tax Credits Related to High-Efficiency Water Heaters

Homeowners may also be eligible for federal tax credits on qualifying Energy Star tankless models. Documentation typically includes:

  • Manufacturer certification statements
  • Installation date and location
  • Proof of UEF performance rating

HEP provides all relevant information to streamline the filing process during tax season, ensuring homeowners capture every available efficiency benefit.

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