Tankless Water Heater Install

HEPTankless Water Heater Install

Tankless Water Heater Install | Plumbing | Louisville

Looking to upgrade your home in Louisville with a tankless water heater? HEP's Plumbing Services has you covered! Our expert team specializes in the installation of high-efficiency, tankless water heaters that provide endless hot water, reduce energy consumption, and save valuable space. Imagine never running out of hot water again, even with multiple appliances running. Plus, our professional and friendly technicians ensure a seamless and hassle-free installation process, allowing you to enjoy the benefits of your new system in no time. Ready to make the smart switch? Contact HEP's Plumbing Services today and experience the ultimate in home comfort and efficiency!

What our customers say

This was my first time working with HEP and my experience was great. Shaun was very responsive and very informative about answering my questions about the water heater that was right for me and my family. Setting up the appointment for installation was seamless - the receptionist who helped me find a time was very friendly and helpful. The installation team of Zack and Collon were punctual, efficient and professional. I was happy to get a quality water heater along with a quality installation. I was impressed.
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Matthew A.
The guys arrived on time and did a great job installing the new tankless water heater.
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Robert F.
Todd Farner and T J were great! They rescued us in a crisis with speedy repair and replacement of our hot water heater. Todd was professional, kind and thoughtful. I highly recommend them and their service. Thanks guys for being so awesome!
Nancy T. profile photo
Nancy T.
Todd was great .was on time got the water heater very quick good technician
Charles W. profile photo
Charles W.
Excellent job from Jerel and his team! Worked from day to night redoing all of piping and water heater!
Faith J. profile photo
Faith J.
Zack and Damien did an amazing job! Never take hot water for granted!
Matthew S. profile photo
Matthew S.
Braden and Judge were very professional and did a great job installing my new water heater. Very happy with the work.
Zachary Y. profile photo
Zachary Y.
Ed came out and did the tankless water heater maintenance. He was knowledgeable, polite and professional!
Purple I. profile photo
Purple I.
My tankless water heater had an error. HEP came out 5 days in a row because Navien wanted to send one part at a time to see if that worked. I really appreciate the prompt attention to get this fixed and deal with Navien for me. Got to know the OG Brett Nicely pretty good since he came out 3/5 days. All around good people. Would recommend!
Troy B. profile photo
Troy B.
Tyler & Paul were very nice and professional!! Installed my new water heater the same day! Will recommend to everyone I know. Thank you very much.
Shana L. profile photo
Shana L.

Why Choose a Tankless Water Heater in Louisville’s Climate

Louisville experiences four distinct seasons, with humid summers and chilly winters placing fluctuating demands on any home’s hot-water system. A tankless water heater, sometimes referred to as an on-demand or instantaneous heater, answers those demands with precision. Unlike storage tanks that keep 40–80 gallons of water hot around the clock, a tankless unit heats water only when a faucet or appliance calls for it. The result is an energy-efficient, space-saving solution that aligns well with the goals of Louisville homeowners who want to curb utility expenses without sacrificing comfort.

Energy Efficiency and Cost Savings

A properly sized tankless system can run at efficiency ratings of 90 % or higher. That means less wasted fuel or electricity and a noticeable drop in utility bills across Louisville’s lengthy heating season. Because hot water is generated only when needed, standby heat loss—one of the biggest culprits in traditional tank heaters—is virtually eliminated.

Endless Hot Water for Growing Families

Whether it’s back-to-back showers on a busy school morning or a deep soaking bathtub after horse-race festivities, the continuous supply of hot water from a tankless system keeps households comfortable. Flow rates are selected based on home size, fixture count, and simultaneous usage patterns, ensuring each member of the family can enjoy reliable hot water at peak times.

Space-Saving Advantages in Urban Homes

Historic neighborhoods like the Highlands or Clifton often feature smaller basements or crawl spaces. A tankless water heater frees up valuable square footage, since most wall-mounted units occupy less than half the footprint of a storage tank. That reclaimed space can be repurposed for shelving, laundry upgrades, or future plumbing expansions.

Overview of HEP’s Tankless Water Heater Installation Service

HEP combines specialized plumbing knowledge with a deep understanding of Louisville’s building codes to deliver seamless tankless water heater installations. From initial consultation to final inspection, every phase is handled by trained professionals who prioritize safety, efficiency, and long-term reliability.

Advanced Plumbing Expertise

Tankless systems differ from traditional tanks in gas line sizing, venting configurations, and condensation management. HEP’s team leverages years of hands-on experience to navigate these intricacies, ensuring that each component—from combustion air intake to condensate neutralizer—functions flawlessly.

Certified Technicians and Continual Training

HEP’s installers hold recognized certifications in both plumbing and HVAC disciplines. Ongoing education keeps the crew current on manufacturer updates, Kentucky code revisions, and Louisville Metro inspection requirements. That blend of credentials safeguards the homeowner’s investment and adherence to local regulations.

End-to-End Project Management

Clients benefit from having a single, accountable point of contact. Services include:

  • Pre-installation sizing calculations
  • Equipment procurement directly from authorized distributors
  • Coordination of necessary permits with Louisville Metro Codes & Regulations
  • Scheduling and supervision of utility line modifications
  • Commissioning and performance testing post-installation

Key Steps in a Professional Tankless Water Heater Installation

A successful on-demand water heater retrofit or new build hinges on meticulous planning and execution. HEP follows a structured process that streamlines timelines and prevents costly callbacks.

Home Assessment and Sizing

Proper sizing balances flow rate (gallons per minute) and temperature rise. HEP evaluates:

  • Number of bathrooms and simultaneous fixtures
  • Peak demand scenarios (laundry + shower + dishwasher)
  • Incoming groundwater temperature, which averages 55 °F to 60 °F in Louisville

These factors inform the selection of unit BTU capacity or kilowatt rating.

Gas Line or Electrical Requirements

Most whole-home gas tankless units require ¾-inch or larger gas lines to deliver up to 199,000 BTU/h. Electric models may demand 120–150 amps of dedicated service. HEP coordinates with local utilities to:

  • Upgrade meter capacity if necessary
  • Provide dedicated electrical circuits with GFCI protection
  • Verify pressure and flow stability for natural gas or propane

Venting Solutions for Safe Operation

Combustion air intake and exhaust must meet strict clearance rules. Typical venting options include:

  • Direct vent through sidewall using concentric piping
  • Vertical venting through an existing chimney with liner
  • PVC or polypropylene venting for condensing units

HEP designs each layout to minimize elbow turns, reduce pressure loss, and comply with manufacturer-specified lengths.

Final Testing and Commissioning

Post-installation, technicians:

  • Purge air from gas and water lines
  • Calibrate water temperature set-points
  • Confirm proper ignition sequences and flame verification
  • Measure CO levels to ensure safe combustion

A detailed handover packet summarizing operation guidelines and maintenance intervals completes the project.

Benefits of Partnering with a Local Louisville Plumbing Specialist

Choosing a local installer offers advantages that extend beyond mere convenience. HEP’s Louisville roots translate into tangible benefits for homeowners across Jefferson County and surrounding communities.

Understanding Municipal Codes

Local expertise is invaluable when navigating specific code nuances, such as:

  • Required combustion air volume in homes with sealed building envelopes
  • Backflow prevention mandates for potable lines
  • Floodplain installation restrictions near the Ohio River

Compliance from day one helps avoid costly reinstalls or penalties.

Rapid Response to Service Needs

Louisville’s weather extremes—from freezing January nights to steamy July afternoons—can aggravate small issues into urgent repairs. A local team can reach Germantown, St. Matthews, or Prospect quickly, minimizing downtime and water-heating disruptions.

Long-Term Maintenance Support

Tankless water heaters thrive on routine descaling and component inspections. HEP’s maintenance programs offer:

  • Annual flushing to remove mineral buildup from hard river water
  • Filter replacement schedules
  • Firmware updates for units featuring smart controllers

Common Signs It’s Time to Upgrade to a Tankless Unit

Awareness of early warning signs allows homeowners to act before a catastrophic storage-tank failure dumps gallons of water onto the basement floor.

Frequent Hot Water Shortages

Running out of hot water mid-shower signals that the existing tank cannot keep up with household demand. An on-demand system resolves this by eliminating stored capacity limits.

Rising Utility Bills

As sediment builds up at the bottom of a traditional tank, energy transfer efficiency plummets. If gas or electric costs climb without a corresponding increase in usage, outdated water-heating technology may be the culprit.

Aging Storage Tank Systems

Most conventional tanks last 8–12 years. Warning signs a tank is nearing end-of-life include:

  • Rust flakes in water
  • Moisture pooled around the base
  • Rumbling or popping sounds during heating cycles

An upgrade to a tankless model prevents emergency leaks and unplanned expenses.

How HEP Ensures Compliance and Safety

Safety stands at the center of every HEP installation. A robust checklist bridges manufacturer recommendations and municipal regulations.

Permitting and Inspections

Proper permits guarantee that work is monitored by Louisville Metro inspectors. This includes verifying:

  • Correct vent material for gas classifications
  • Adequate combustion air openings
  • Proper electrical bonding and grounding

Pressure Relief and Drainage Provisions

Even tankless systems require pressure relief valves (PRV) to prevent over-pressurization. HEP routes discharge tubing to floor drains or exterior locations, abiding by:

  • Kentucky Plumbing Code for drain termination
  • Minimum diameter requirements of ¾-inch copper or CPVC

Carbon Monoxide Mitigation

HEP installs low-level carbon monoxide monitors near gas-fired units and double-checks vent sealing to stop potential infiltration. For electric tankless units, electrical load calculations prevent overheating of branch circuits.

Environmental Impact of Tankless Systems in Kentucky

Beyond homeowner savings, tankless water heaters contribute to broader sustainability goals.

Reduced Greenhouse Gas Emissions

Higher thermal efficiency means fewer cubic feet of natural gas burned for the same volume of hot water. Louisville households adopting condensing tankless units can reduce yearly CO₂ emissions by hundreds of pounds.

Water Conservation Benefits

Traditional tanks often release 2–3 gallons of lukewarm water before hot water reaches faucets. On-demand units shorten purge times, saving thousands of gallons annually across all fixtures.

Compatibility with Renewable Energy Sources

Electric tankless water heaters pair effectively with rooftop solar arrays common in parts of Clifton or Butchertown. Gas condensing units can integrate into hybrid systems where solar preheats incoming water, reducing the temperature rise the tankless unit must achieve.

Preparing Your Home for Installation Day

A smooth installation starts with homeowner preparation. Small steps taken 24–48 hours before arrival accelerate workflow and protect property.

Clearing Space and Access Points

Ensure the area around the existing tank is unobstructed:

  • Move stored boxes, bicycles, or laundry baskets
  • Provide a clear path from entry door to utility room
  • Remove shelving that may block wall-mount locations

Discussing Shut-Off Times with Household Members

Water and power will be temporarily disconnected. Communicate downtime windows so family members can shower, cook, or do laundry in advance.

Protecting Adjacent Fixtures and Surfaces

While installers use drop cloths, homeowners may wish to:

  • Wrap fragile items in nearby cabinets
  • Cover electronics susceptible to dust
  • Relay flooring concerns so installers can bring extra protection

Post-Installation Best Practices

Using and maintaining a tankless water heater differs from a standard storage tank. Adopting good habits maximizes lifespan and performance.

Routine Descaling and Maintenance

Louisville’s moderate water hardness warrants descaling at least once a year. Key tasks include:

  • Flushing with a vinegar solution to dissolve calcium buildup
  • Cleaning inlet screens and inline filters
  • Inspecting burner assemblies for soot or debris

Monitoring Digital Controllers

Most modern units feature touchpads or app-enabled interfaces. Homeowners can:

  • Adjust temperature settings seasonally (e.g., 120 °F in summer, 125 °F in winter)
  • Track diagnostic codes for early detection of faults
  • Enable vacation mode to prevent freeze damage during extended absences

Seasonal Adjustments

Colder incoming water in winter requires higher energy input. Slightly reducing shower temperatures or staggering high-demand tasks (laundry, dishwasher) improves comfort without overtaxing the unit.

Myths and Misconceptions about Tankless Water Heaters

Even with growing popularity, misconceptions persist. Clarity empowers homeowners to make informed decisions.

Instant Hot Water vs Unlimited Hot Water

A tankless heater provides a continuous supply, but water still travels through pipes. Without a recirculation loop, hot water takes the same time to reach remote fixtures as it would from a tank.

Suitability for Large Properties

High-output or cascading multiple units can support large homes, spas, or workshops. Proper design and gas line sizing by HEP negate the myth that tankless works only for small dwellings.

Complexity of Operation

Digital controllers simplify temperature adjustments, and routine flushing is straightforward with provided service valves. Many homeowners find maintenance no more demanding than replacing an HVAC filter.

Glossary of Key Tankless Water Heater Terms

  • BTU (British Thermal Unit): Measurement of heat energy; higher BTU indicates greater capacity in gas units.
  • GPM (Gallons Per Minute): Flow rate that a tankless heater can deliver at a given temperature rise.
  • Condensing Unit: A high-efficiency gas tankless model that extracts additional heat from exhaust gases.
  • Heat Exchanger: Metallic component where cold water absorbs heat from combustion or electric elements.
  • Descaling: Process of removing mineral deposits to maintain efficient heat transfer.
  • Modulation: Ability of a unit to adjust flame size or electrical load based on real-time demand.
  • Recirculation Loop: Plumbing configuration that keeps hot water circulating through pipes for faster delivery.

Homeowners in Louisville who value efficiency, comfort, and sustainability increasingly turn to tankless technology. With specialized plumbing expertise, code familiarity, and a commitment to safety, HEP provides an installation service that delivers lasting value under Kentucky’s diverse conditions.

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