Tankless Water Heater Install

HEPTankless Water Heater Install

Tankless Water Heater Install | Plumbing | Reliance

Experience the convenience of endless hot water with HEP's expert tankless water heater installation services in Reliance. Our team of professionals is dedicated to delivering a seamless and efficient setup, ensuring that you enjoy energy-saving benefits and a reduced utility bill from day one. By opting for a tankless system, you'll free up space, reduce energy waste, and say goodbye to the bulky, traditional water heater installation hassles.

HEP's plumbing team prides itself on precision and reliability, from the initial consultation and careful planning to the meticulous installation and final testing. We understand that every home is unique, which is why our experts tailor solutions to meet your specific needs. Trust us to provide you with a sustainable, cost-effective upgrade that maximizes your home's performance, ensuring your comfort and satisfaction for years to come.

What our customers say

I called HEP to install a new tankless water heater at my house and was able to get a quote the same day. Zack and Collin came out later the same week and installed the water heater without a problem and quicker than the time estimate! I recommend giving them a call if you need anything.
Benjamin M. profile photo
Benjamin M.
Alex and Justin did a great job installing a tankless water heater. They worked from 9 am to 9 pm on Saturday to make sure we had hot water! Not an easy install but they stayed with it.
Gail B. profile photo
Gail B.
Rubin did a great job of fixing my issue and servicing the thankless water heaters.
Belle U. profile photo
Belle U.
Jorge is fabulous. He came out fixed our thankless no one could fix it but he came out and worked his magic
Lynnett S. profile photo
Lynnett S.
Ruben was polite and asked questions. He helped me with leak and suggested a treatment for my pipes plus flushed my tankless. 100% satisfaction.
Nancy G. profile photo
Nancy G.
Installed tankless water heater and removed broken water heater. Same day service. Very professional. Cleaned up any work mess. Would highly recommend.
Heather G. profile photo
Heather G.
HEP did an excellent job replacing our old water heater with a tankless. The service was great and they were friendly, on time and very helpful. Overall we are very happy and they did it for half the price of the quotes from Hiller!
Zac L. profile photo
Zac L.
Ruben was very professional and courteous. I would highly recommend him@Ed came and flushed out water heater and gave options and prices for replacement.
ML J. profile photo
ML J.
I am very impressed with the service I received from HEP. I recently had them install a tankless water heater and relocate the hookups to my basement. This left a hole in the ceiling from the vent, some holes in the floor for the old piping, as well as an unfinished piece of flooring where the old hot water heater used to sit. The quote I received wasn't specific to either include or exclude the time of a dry waller to match the stamped patter of my ceiling surface or for someone to come out and replace a piece of subfloor AND lay new laminate flooring. I didn't have to argue. I am used to having to argue to get good service from contractors and HEP just did the work no questions asked. In addition to the plumbing work they sent out two separate service calls to fix the ceiling and the floor and the space looks like there was never a hot water heater to begin with. I'm sure that those additional trips ate into their planned budget/profit of the water heater installation but since the quote and contract weren't specific they just did the work without any push back! I will definitely be spending my money with HEP in the future because I trust that they have integrity with their work and they aren't just in it for a quick buck. They are obviously looking to build relationships for lifelong customers. I will be that lifelong customer. I already have another quote with them for another project in the works.
Britta Y. profile photo
Britta Y.
Chuck and JC installed my water heater. Looks great? Thank you!
Eric C. profile photo
Eric C.

Why Reliance Homeowners Choose Tankless Water Heaters

Endless Hot Water Supply

Traditional storage tanks hold a finite quantity of heated water. Once that volume is depleted, family members wait while cold water in the tank warms back up. Tankless units, by contrast, heat water instantly as it flows through internal copper or stainless-steel exchangers. The moment someone in Reliance opens a shower valve, a dishwasher, or a laundry tap, the burner or electric element inside the tankless system ignites. Heating occurs only for the water demanded at that instant, so the supply keeps going as long as the fixtures are open. For large households, sports teams piling into a basement bathroom, or guests arriving for the holidays, that limitless flow is a genuine lifestyle upgrade.

Energy Savings and Eco-Friendly Operation

Because tankless models fire up only when hot water is requested, standby heat loss—the energy wasted while stored water slowly cools—disappears. The U.S. Department of Energy notes that households can cut water-heating costs by 24–34% if they use less than 41 gallons per day. Even in homes that exceed that demand, savings persist because the burner modulates to match the exact flow rate. Over time, lower utility bills translate into a smaller carbon footprint for Reliance residents who care deeply about sustainable living.

Space-Saving Design for Modern Homes

Tank-type heaters sit on the basement floor, occupying several square feet. In many Reliance neighborhoods, finished basements double as living areas, gyms, or workshops. A wall-hung tankless water heater frees up that valuable real estate. The compact chassis mounts on masonry, stud walls, or utility closets, sometimes even outside in a protected cabinet. By reclaiming floor space, homeowners gain new possibilities for storage, hobby benches, or fitness equipment.

Longer Lifespan and Reduced Maintenance

Storage tanks typically last 8-12 years before corrosion, scale, and sediment compromise the liner or elements. Tankless units often operate 20 years or more with proper servicing. Internal components are designed for quick replacement, and mineral deposits accumulate more slowly because water does not sit stagnant for long periods. Over the life of a home, switching to tankless can mean fewer major replacements, less landfill waste, and reduced hassle scheduling emergency plumbing work.

Role of Professional Installation in Tankless Performance

Precise Sizing and Load Calculations

A tankless system must be sized to the simultaneous hot-water demand of a property. Showers, appliances, and faucets add up to a total gallons-per-minute (GPM) requirement. Undersized units struggle to keep up; oversized units cost more and may short-cycle. HEP plumbing specialists perform detailed load calculations, factoring in fixture flow rates, peak-time overlaps, groundwater temperature in Reliance, and future renovation plans such as adding a spa tub or secondary suite.

Gas Line and Venting Requirements

Most high-output models run on natural gas or propane and demand larger supply lines than their tank predecessors. Inadequate gas pressure causes ignition failure and fluctuating temperatures. Proper venting—often Category III or IV stainless steel or concentric polypropylene—is equally critical for safe exhaust dispersal and condensate drainage. HEP technicians determine line sizing, route vent runs that minimize elbows, and seal penetrations to meet mechanical code.

Water Quality Assessment and Treatment

Reliance’s municipal water contains varying hardness levels depending on season and distribution zone. Excess calcium or magnesium forms scale on heat exchangers, lowering efficiency. During the initial site visit, HEP conducts hardness tests and, if necessary, integrates inline water softeners or scale inhibitors. This proactive conditioning preserves performance, maintains factory warranties, and extends the service interval between descaling sessions.

Compliance with Local Reliance Codes

Plumbing and mechanical codes govern clearances, combustion air, pressure relief, backflow prevention, and electrical bonding. HEP’s licensed professionals stay current with Reliance and state amendments, ensuring every installation passes inspection the first time. Compliance is more than paperwork; it safeguards occupants against carbon monoxide, scalding, and water damage.

HEP Company’s Expertise in Tankless Water Heater Installations

Certified Plumbing Technicians

All HEP installers hold state plumbing licenses and manufacturer-specific certifications for leading tankless brands. Classroom instruction combines with hands-on labs so technicians master vent sizing, gas combustion analysis, and digital control programming. Continuous professional development means teams arrive at Reliance job sites equipped with the knowledge to solve complex retrofit challenges.

Comprehensive On-Site Evaluation

Before any wrench turns, HEP performs a thorough assessment:

  • Mapping of existing hot and cold water lines
  • Gas meter and regulator capacity checks
  • Flue path inspection for potential obstructions
  • Electrical service availability for ignition and fan motors
  • Condensate drainage route options

This diagnostic phase prevents unforeseen delays once installation begins.

Flow Rate Optimization Strategy

Tankless units deliver maximum efficiency when flow rates align with fixture output. HEP advising plumbers often recommend simple aerator swaps or low-flow showerheads that balance comfort and conservation. They also design parallel manifolds for multi-unit systems in luxury homes, allowing staged activation based on demand, thereby preserving efficiency during low-draw periods.

Rigorous Post-Installation Testing

Commissioning goes beyond powering up the display panel. HEP technicians verify:

  • Inlet gas pressure under full load
  • Combustion air ratios via analyzers
  • Vent pipe temperature differentials
  • Water temperature accuracy within ±2°F at fixtures
  • Condensate pH neutrality where neutralizers are installed

Documented results give homeowners confidence that their system operates safely and efficiently from day one.

Step-By-Step Overview of the HEP Tankless Installation Process

Pre-Installation Plumbing Inspection

HEP inspects all visible piping for corrosion, galvanic reactions, and outdated shutoff valves. Issues caught early enable seamless integration of the new heater without surprise leaks.

Removing the Old Storage Water Heater

The team isolates gas and water supplies, drains the tank, cuts connections, and safely transports the obsolete unit for environmentally responsible disposal or recycling. Any existing flue penetrations are sealed or repurposed in accordance with code.

Mounting and Securing the Tankless Unit

Stud finders, level lasers, and manufacturer-specific brackets ensure the new heater is anchored securely. Adequate clearance on all sides allows for future maintenance access. If the location changes to optimize venting or free basement space, HEP reroutes supply lines with minimal drywall disruption.

Configuring Fuel, Venting, and Condensate Management

Rigid or flexible stainless gas lines are sized for flow; unions and drip legs facilitate future servicing. Concentric venting exits through sidewalls or rooftops, with backdraft dampers to prevent cold air infiltration. Condensing models receive PVC drains that funnel acidic water through neutralizer media before entering sanitary lines.

System Commissioning and Client Walk-Through

After leak tests, combustion analysis, and recirculation timer programming, HEP guides homeowners through control interfaces, maintenance schedules, and winterization procedures. Clear understanding prolongs unit life and prevents misuse.

Advanced Technologies Employed by HEP

Modulating Gas Valves for Precise Temperature Control

Older tankless designs fired burners at fixed levels, causing temperature swings during low flow. Modern modulating valves adjust flame size in real time based on sensors reading flow and inlet temperature. HEP configures these parameters so Reliance families experience consistent showers even when someone flushes a toilet mid-rinse.

Wi-Fi Enabled Monitoring and Diagnostics

Smart models connect to home networks, letting users check energy statistics, set vacation modes, or receive maintenance alerts on smartphones. HEP configures secure remote access and shows homeowners how to interpret notifications. For technicians, remote diagnostics expedite troubleshooting should a code appear.

Scalable Manifold Solutions for Large Residences

Estate-size properties or multi-family dwellings sometimes exceed the output of a single heater. HEP installs cascade systems where two to six units link through a controller, staggering ignition to match demand. This architecture ensures redundancy—if one unit enters maintenance mode, others pick up the slack—while maintaining top efficiency.

Anti-Scale and Filtration Integration

HEP integrates inline cartridge filters, polyphosphate feeders, or electronic anti-scale devices tailored to Reliance’s water chemistry. Protecting the heat exchanger shields the investment and eliminates early capacity loss due to mineral buildup.

Common Myths About Tankless Water Heaters Debunked

Myth: Tankless Units Deliver Lukewarm Water

When sized correctly, tankless heaters provide the same 120–140°F temperatures as tanks. Performance issues stem from misapplied or undersized units. The thorough load calculations and commissioning that HEP performs eliminate this myth for Reliance households.

Myth: Installation Is a Simple DIY Project

Online videos may make swapping a heater look straightforward, yet gas pressure calibration, combustion analysis, and code compliance demand professional expertise. Experienced plumbers possess the instruments to detect carbon monoxide, verify vent drafts, and ensure watertight seals—tasks that go far beyond basic hand tools.

Myth: Tankless Units Can’t Handle Cold Reliance Winters

Groundwater temperatures do drop in winter, meaning more energy is required to raise water to a comfortable set point. High-BTU condensing heaters selected by HEP compensate with greater burner capacity and advanced heat exchangers that reclaim flue heat. Even on frosty mornings, residents experience stable hot water.

Myth: Tankless Water Heaters Are Noisy

Modern designs incorporate rubber isolation mounts, variable-speed fans, and insulated covers. Proper installation prevents vibration transfer to framing. During final inspection, HEP measures decibel levels, adjusting fan speeds or adding acoustic pads if necessary.

Maintenance Tips Provided by HEP After Installation

Annual Descaling Procedures

Mineral buildup reduces efficiency and flow. HEP recommends circulating a vinegar-based or manufacturer-approved solution through service ports annually. Their maintenance guide includes step-by-step instructions or optional professional service scheduling.

Inline Filter Replacement Schedule

Sediment filters capture debris that might clog heat exchanger passages. Cartridge change intervals vary by water quality but typically fall every 6–12 months. HEP labels shutdown valves clearly so homeowners perform quick swaps without draining the entire system.

Seasonal System Checks Before Winter

HEP advises inspecting vent terminations for nests or debris, verifying freeze-protection heaters on exterior units, and testing condensate drains. A 30-minute autumn tune-up prevents inconvenient mid-winter outages.

Monitoring Error Codes and Performance Logs

Digital displays show error codes if sensors detect abnormal conditions. HEP provides a reference chart so owners can differentiate between simple resets and issues requiring professional attention. Logging persistent codes aids technicians in rapid diagnosis.

Environmental Benefits for Reliance Residents

Lower Carbon Footprint through Reduced Fuel Consumption

By firing only when taps open, tankless heaters trim annual gas or electricity use. Multiplied across neighborhoods, the collective reduction contributes noticeably to community emission goals.

Conserved Water Resources

Paired with recirculation pumps and motion sensors, tankless systems deliver hot water faster, reducing the gallons wasted while waiting for temperature rise. Less waste conserves freshwater and lowers sewer treatment loads.

Reduced Material Waste Compared to Tank Replacements

A 50-gallon steel tank weighs over 120 pounds and ends up in scrap yards every decade. Twenty-plus-year tankless lifespans minimize raw-material extraction and manufacturing energy.

Opportunity for Local Energy Rebates

Utility providers often incentivize high-efficiency water heaters with rebates or bill credits. HEP supplies documentation homeowners may submit for these sustainability programs, enhancing return on investment.

Signs Your Reliance Home Is Ready for a Tankless Conversion

  • Frequent “out of hot water” complaints during morning routines
  • Basement remodeling plans that need extra square footage
  • Utility bills trending upward despite no change in usage patterns
  • A storage tank older than eight years showing rust or dampness at the base
  • Interest in smart-home integration for appliance monitoring
  • Environmental commitment to reducing household carbon emissions

Why Rely on HEP for Your Plumbing Needs

Local Knowledge of Reliance Water Conditions

Hardness, pH balance, and seasonal temperature swings vary block by block. HEP technicians live and work in the region, drawing on firsthand experience to tailor each install.

Safety-First Culture

From gas sniffer checks to double-wall venting and seismic strapping where required, every step of HEP’s workflow centers on occupant safety. Technicians use calibrated instruments, wear protective equipment, and follow rigorous lockout protocols.

Transparent Communication Throughout the Project

Homeowners receive detailed project outlines, anticipated timelines, and real-time updates if unexpected conditions arise. Photos, component specs, and code checklists form a clear record of workmanship.

Ongoing Technical Support

Tankless systems evolve with firmware updates and accessory add-ons. HEP maintains a customer knowledge base and provides expert guidance long after the installation crew departs, ensuring the heater continues to perform optimally throughout its lifespan.

Areas We Serve

Bristol
Belvidere
Tazewell
Caryville
Pioneer
Kodak
Cosby
Deer Lodge
Guild
Greeneville
Bluff City
Evensville
Talbott
New Market
Newcomb
Duff
Clinton
Mascot
McDonald
Cumberland Gap
Sale Creek
Collegedale
Sewanee
Blaine
Rockwood
Graysville
Morristown
Jonesborough
Walland
Friendsville
Mulberry
Sequatchie
Halls
Jamestown
Hillsboro
Ooltewah
Erwin
Hixson
Harriman
Tullahoma
Jefferson City
Decherd
Lynchburg
Louisville
La Follette
Ocoee
Lenoir City
Farragut
White Pine
Strawberry Plains
Alcoa
Lancing
Soddy-Daisy
Gatlinburg
Maryville
Harrogate
Church Hill
Rogersville
Washburn
New Tazewell
Powell
Rutledge
Luttrell
Niota
Sunbright
Spring City
Elora
Loudon
Old Fort
Oliver Springs
Coalmont
Tellico Plains
Bean Station
Seymour
Briceville
Ten Mile
Dandridge
Charleston
Knoxville
Heiskell
Thorn Hill
Kelso
South Pittsburg
Helenwood
Turtletown
Reliance
Harrison
Chattanooga
Cookeville
McMinnville
Copperhill
Shelbyville
Clairfield
Tracy City
Winfield
Georgetown
Pigeon Forge
Elizabethton
Blountville
Gruetli-Laager
Oak Ridge
Lake City
Maynardville
Palmer
Huntsville
Andersonville
Riceville
Signal Mountain
Oakdale
Lookout Mountain
Crossville
Wartburg
Etowah
Sparta
Cowan
Estill Springs
Oneida
Altamont
Pelham
Monteagle
Corryton
Robbins
Newport
Dayton
Pikeville
Whitwell
Athens
Ducktown
Sharps Chapel
Jacksboro
Englewood
Grandview
Vonore
Johnson City
Birchwood
Sevierville
Beersheba Springs
Dunlap
Speedwell
Cleveland
Sweetwater
Karns
Jellico
Fountain City
Rockford
Huntland
Monterey
Fayetteville
Kingsport
Delano
Philadelphia
Kingston
Jasper
Townsend
Benton
Calhoun
Madisonville
Decatur
Apison
Flintville
Manchester
Norris
Petros
Crab Orchard
Allardt
Mountain City
Greenback
Winchester
HEP
Book Online
(423) 819-7773