Ventilation and Air Quality

Ventilation and Air Quality | Heating and Air Conditioning | Oak Ridge

Discover the difference with HEP's premier heating, air conditioning, ventilation, and air quality services in Oak Ridge. Our dedicated team ensures your home remains a sanctuary of comfort, no matter the season. Breathe easier with our advanced air filtration systems that effectively remove allergens and pollutants, creating a healthier indoor environment for you and your family. Whether it's the sweltering summer heat or the chill of winter, our expert technicians are ready to provide reliable solutions tailored to your needs. Experience unparalleled indoor air quality and dependable climate control with HEP – because your comfort is our priority.

FAQs

How often should I have my HVAC system inspected and serviced?

It's recommended to have your HVAC system inspected and serviced at least twice a year—once before the heating season and once before the cooling season. Regular maintenance helps ensure your system is operating efficiently, extends its lifespan, and can prevent unexpected breakdowns.

What are common signs that my HVAC system needs repair?

Common signs that your HVAC system might need repair include unusual noises, inconsistent temperatures, bad odors, higher energy bills than usual, or the system cycling on and off more frequently. If you notice any of these issues, it’s best to have a professional inspect and repair your system.

How can I improve the air quality in my home?

Improving air quality in your home can be achieved by regularly replacing air filters, using air purifiers, maintaining proper humidity levels, increasing ventilation with exhaust fans or open windows, and keeping floors and surfaces clean. Additionally, reducing the use of household chemicals and smoking indoors can also help.

What are the benefits of using a programmable thermostat?

A programmable thermostat can help you save on energy costs by allowing you to set different temperatures for different times of the day. This means your HVAC system runs less when you’re not home or when you're sleeping, thus conserving energy and lowering utility bills. It also provides consistent indoor comfort and can be adjusted remotely with smart thermostats.

Why is my energy bill higher than usual?

Several factors can cause a spike in your energy bill. It could be due to inadequate insulation, leaks in ductwork, an inefficient or aging HVAC system, or thermostat settings that are too high or too low. It’s also possible that your system needs maintenance or repairs. Scheduling an energy audit can help identify the specific causes.

What type of maintenance can I perform myself on my HVAC system?

As a homeowner, you can perform several maintenance tasks to keep your HVAC system running smoothly. These include regularly changing or cleaning air filters, ensuring vents are clean and unblocked, keeping the area around the outdoor unit free of debris, and checking the thermostat batteries. However, it’s also important to schedule professional maintenance for more thorough system checks and servicing.

What our customers say

Our H/V tech did a great job! Patrick, our tech, was very knowledgeable, thorough and kept me informed throughout his visit. Patrick was here within hours of our call for service. We could not be happier with HEP and Patrick!

Jack H.

Steven A was out. Did a great job assessing and installing the UV light. Great technician and great service.

Christine S.

Dexter showed up 10 minutes early and did the work the fast he was very helpful in explaining what was wrong and what type of maintenance needed to make sure my family has a functioning HVAC system this winter !!

Joe C.

Kirk was excellent, on time, efficient, and very much appreciated; will definitely work with HEP again! I do need to add to this review (still keeping at 5 stars because the company has always been good about making things right if/when anything went a bit wrong and are always excellent at communicating about appointments, etc.). Of course, with me, nothing can ever be simple...so my system was not typical, and there were still issues of which we were not aware the night I wrote this review. But, as mentioned, HEP did make sure all was corrected, and the system is working as it should now. A big THANK YOU to Wendell Patton for his thorough analysis of my systems and knowledge of how to set them up correctly -- you are very much appreciated, Wendell! I recommend Wendell for a big raise or Christmas bonus (or both!), as the company may see fit... :-)

Charles H.

Service technician was efficient, thorough, and professional conducting an inspection of a recently installed HVAC unit.

Susan L.

Jacob Newman was an awesome technician. He was very informative about options concerning our HVAC system. I was able to get same day appointment. I do recommend HEP to anyone who is looking expert advise.

T O.

Jacob Newman and Josh did a great job performing preventive maintenance on my HVAC system. They were courteous and helpful. Will definitely continue working with HEP.

Steve

The fan went out on our AC. Carl fixed the problem quickly and professionally. He also did a preventive maintenance inspection with attention to all details. I’m sure his training in the military contributed to a job well done. I’m also thankful for his service to our country. Very happy with service we received from HEP.

Angela F.

Steven did an outstanding job with explaining and providing very useful info on our new system. Def recommend him as a service tech!

Kayla L.

It was great to have quick, friendly service that was well explained. I was provided a direct line to the HVAC dispatcher while waiting and then GPS tracking as the technician was on the way! It was great to have that communication. I liked that we saw pictures of the problems with our AC unit and could make an informed decision. You will be happy with the friendly and knowledgeable technician. I will call HEP for future issues and highly recommended them.