Ventilation and Air Quality

Ventilation and Air Quality | Heating and Air Conditioning | Sevierville

At HEP's Heating and Air Conditioning in Sevierville, we understand the importance of impeccable indoor air quality and optimal ventilation for your home. Our team of certified technicians is committed to ensuring your living space remains comfortable and healthy year-round. Whether you need a routine check-up, comprehensive duct cleaning, or a cutting-edge ventilation system installation, we've got you covered. Leveraging advanced technology and unparalleled expertise, we tackle even the most stubborn HVAC challenges. Trust HEP to enhance your home's air quality, improve energy efficiency, and maintain the perfect indoor climate, every season.

FAQs

How often should I replace my HVAC filters?

It's recommended to inspect and replace your HVAC filters every 1 to 3 months, depending on the type of filter and your home's environment. Regular replacement ensures optimal airflow and improved indoor air quality by preventing dust, allergens, and other contaminants from circulating in your home.

What are the benefits of regular HVAC maintenance?

Regular HVAC maintenance helps extend the lifespan of your system, improve its efficiency, and reduce the likelihood of unexpected breakdowns. Maintenance checks typically include inspecting and cleaning components, checking for leaks, measuring refrigerant levels, and verifying the system's overall performance.

How can I improve my home's indoor air quality?

Improving indoor air quality can be achieved through regular cleaning, using high-quality HVAC filters, installing air purifiers, maintaining proper ventilation, and managing humidity levels. Additionally, ensuring your HVAC system is well-maintained can help reduce the spread of allergens, dust, and other pollutants.

What should I do if my HVAC system isn't cooling or heating properly?

If your HVAC system isn't performing correctly, start by checking the thermostat settings and ensuring the filters are clean. If these are in order, inspect the outdoor unit for any obstructions like debris or plant overgrowth. If issues persist, it's best to contact a professional technician to diagnose and resolve the problem.

Is a programmable thermostat beneficial for HVAC efficiency?

Yes, a programmable thermostat allows you to set specific temperatures for different times of the day, reducing energy use when heating or cooling isn't needed. This can lead to improved efficiency and cost savings on your energy bills, while maintaining a comfortable temperature in your home.

How do I know when it's time to replace my HVAC system?

An HVAC system typically lasts about 10-15 years with proper maintenance. Signs that it might be time to replace include frequent breakdowns, rising energy bills, uneven heating or cooling, and noticing that repairs are becoming more costly. Newer systems are more energy-efficient and can provide long-term savings as well as improved comfort.

What our customers say

Had HEP do heat and air system maintenance on 2 units at my house yesterday. The technician showed up when he said he would and seemed very knowledgeable and thorough. I would definitely use HEP again!

Rodger M.

The fan went out on our AC. Carl fixed the problem quickly and professionally. He also did a preventive maintenance inspection with attention to all details. I’m sure his training in the military contributed to a job well done. I’m also thankful for his service to our country. Very happy with service we received from HEP.

Angela F.

We paid for HEP's Preventative Maintenance Agreement when selling a deceased family member's home and we then transferred the agreement to our home once the house was sold. We just received our first HVAC inspection and Ben Ferguson was our technician. He provided excellent service and advice for our aging units and I felt that he had our best interest in mind versus maximizing profit for the company by suggesting unneeded repairs for items that will be obsolete in a view years time. I can assure you that this long term view of retaining customers through honesty and integrity will be much more profitable compared to a short-term repair that we may or may not need. Ben was professional, thorough, and answered any questions that I had throughout the process. HEP should be proud to have him as an employee and I hope they see him as a valued team member. Service order 092004 on 07/29/15.

Alton W.

It was great to have quick, friendly service that was well explained. I was provided a direct line to the HVAC dispatcher while waiting and then GPS tracking as the technician was on the way! It was great to have that communication. I liked that we saw pictures of the problems with our AC unit and could make an informed decision. You will be happy with the friendly and knowledgeable technician. I will call HEP for future issues and highly recommended them.

Katherine M.

Our original call to Hep was a year ago when our air conditioner wasn't cooling properly. It was also on a weekend when it is difficult to get a repairman to even talk with. We called Hep, and they made an appointment with us immediately. They showed up as scheduled and had our problem fixed very quickly. The most recent visit was last week when they came for a routine yearly check up. They called ahead and set up the appointment, then they showed up as scheduled. Very good service, and I would highly recommend them to others!

Barbara. B.

We have much experience with HEP HVAC service and we have been beyond thrilled! We have just recently replaced our 5 ton heating and air unit and HEP installed a TRANE unit at a very fair price with spectacular warranties! Our old humidification system had a problem that was discovered during the new install and there was mold in our humidifier lines. The HEP installers removed all the moldy tubing and cleaned and removed everything. Even adding some insulation where the old humidifier was attached. This was going way beyond the call of the job. It was doing RIGHT even when nobody was looking. We were alerted to the concern and we fixed it together! Sure we pay for the service but it feels more like teamwork than just purchasing an item. HEP is on our family TEAM! Thank you HEP for doing right (making things right) even if it makes the job more difficult at the time. You all seem to keep your eyes on the long term good of your customer.

Tami B.

Our H/V tech did a great job! Patrick, our tech, was very knowledgeable, thorough and kept me informed throughout his visit. Patrick was here within hours of our call for service. We could not be happier with HEP and Patrick!

Jack H.

Great job coming out and doing our maintenance check! On time and quick. Thanks!

Alexander G.

I had hep come out and do service on my unit. The tech was very knowledgeable in what he does and explained what was going on with my unit.

Nathan S.

Jacob Newman did a great job. Showed up timely and provided a variety of options to make sure we kept our house cooled. He went above and beyond to get us what we need.