Tankless Water Heater Install

HEPTankless Water Heater Install

Tankless Water Heater Install | Plumbing

Imagine endless hot showers without the wait! With HEP's top-notch tankless water heater installation, never worry about running out of hot water again. Our skilled plumbers ensure a seamless setup, delivering efficiency, reliability, and the perfect comfort you've always dreamed of. Enjoy instant hot water on demand, reduced energy bills, and a compact system that fits snugly in your home. Upgrade to the convenience and luxury of tankless with HEP – your trusted partner for all things plumbing. Say goodbye to bulky tanks and hello to innovative, space-saving solutions today!

What our customers say

My tankless water heater had an error. HEP came out 5 days in a row because Navien wanted to send one part at a time to see if that worked. I really appreciate the prompt attention to get this fixed and deal with Navien for me. Got to know the OG Brett Nicely pretty good since he came out 3/5 days. All around good people. Would recommend!
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Troy B.
Josh was fantastic! Very knowledgeable and friendly. We were supposed to have drains snaked with questions about a new expansion tank and water temperature issues. He was able to inform us on what the issue was and quickly solved the issues with fast and friendly service. We are extremely happy with our service from Josh!
Devin F. profile photo
Devin F.
Vlad was here in a timely manner, did a great job diagnosing the problem with my water heater issues and thoroughly explained all of my options for the fix. He was professional and kind.
Viriginia C. profile photo
Viriginia C.
Brett Nicely helped me out with my water heater and some future projects thank you. ! One place for everything you need
Justin D. profile photo
Justin D.
Ernest came out and looked at our tankless unit and fixed our problem. We now have hot water and no leaks.
Andrea' F. profile photo
Andrea' F.
Joshua Sims was great. He hot my gas water heater installed and working in no time and answered all my silly questions. Thanks Joshua
Richard S. profile photo
Richard S.
Josh Sims did a great job with our tankless water heater flush.
James W. profile photo
James W.
Nicholas did a great job helping me with my water heater today.
Keila H. profile photo
Keila H.
Preston did a great job discussing the options for replacing our water heater!
David T. profile photo
David T.
Zack and Damien did an amazing job! Never take hot water for granted!
Matthew S. profile photo
Matthew S.

The Growing Demand for Tankless Water Heaters in Tennessee

Across Tennessee—whether in Knoxville’s suburban neighborhoods, Chattanooga’s historic districts, or the rapidly expanding communities around Nashville—homeowners are turning their attention to tankless water heaters. The allure is obvious: instant hot water, lower utility expenses, and a system that can last twice as long as traditional storage tanks. Yet, installing one of these high-efficiency units is not a simple swap. It demands specialized plumbing knowledge, detailed gas or electric load calculations, and careful adherence to state and local building codes. That is precisely where HEP’s plumbing division stands apart.

By focusing on meticulous craftsmanship and deep familiarity with Tennessee’s diverse housing stock—from century-old farmhouses to brand-new builds—HEP has positioned itself as a trusted choice for tankless water heater installation. Property owners looking to enjoy the convenience and cost savings of on-demand hot water without the risks of an improperly sized or poorly vented unit routinely turn to HEP’s certified plumbers. The company’s team marries advanced technical training with a commitment to respectful, tidy service that leaves mechanical rooms cleaner than they found them.

Why HEP Leads the Way in Tankless Water Heater Installation

Certified Plumbing Expertise

HEP’s technicians undergo rigorous certification programs recognized throughout the plumbing industry. Each installer is trained to:

  • Calculate precise flow rates based on household fixture counts
  • Interpret manufacturer specification sheets for correct venting distances
  • Handle both natural gas and propane gas line sizing
  • Navigate the NEC (National Electrical Code) when integrating electric tankless models

This depth of knowledge ensures that no aspect of the installation—whether it’s a 240-volt breaker upgrade or a condensate drain routing—gets overlooked.

Local Knowledge Across Tennessee Communities

From the mineral-rich well water found in rural counties to the higher water pressures in metropolitan utilities, HEP’s plumbers account for the unique variables that Tennessee properties present. Familiarity with regional water chemistry allows them to recommend protective filtration or scale-reduction strategies that preserve the unit’s heat exchanger and avoid premature failures.

Understanding How Tankless Water Heaters Work

On-Demand Heating Explained

Traditional tank systems store 30–50 gallons of water and continually reheat it, causing standby energy loss. A tankless water heater activates only when a hot-water tap is opened. Cold water travels through a heat exchanger, where powerful gas burners or electric heating elements raise its temperature en route to the fixture. The result is an endless stream of hot water delivered at the set temperature—whether a single bathroom faucet is running or multiple showers are in use simultaneously, provided the unit is correctly sized.

Gas vs. Electric Tankless Units

Both fuel types offer on-demand heating, but there are notable distinctions:

  • Gas units typically deliver higher flow rates, making them ideal for larger households.
  • Electric models can be easier to install when a sufficient electrical panel is available and gas service is absent.
  • Gas units require category III or IV stainless venting and combustion air, while electric units do not need venting but demand robust breaker capacity. HEP performs a thorough assessment to match each homeowner with the right technology for their lifestyle and infrastructure.

Key Benefits of a Professional Installation by HEP

Energy Efficiency Optimization

Tankless systems achieve efficiencies up to 98% when tuned correctly. HEP calibrates combustion ratios, verifies gas pressure, and sets temperature parameters that balance comfort with energy conservation. Small adjustments at commissioning can yield significant savings over the unit’s lifespan.

Space-Saving Design and Integration

A wall-hung tankless heater takes up a fraction of the floor area required by a bulky tank. HEP’s installers are adept at creative mounting solutions—tucking units into utility closets, attics, or even exterior walls with insulated enclosures—freeing square footage for storage or additional living space.

Increased Lifespan Through Correct Setup

A professionally installed tankless water heater routinely operates for 20 years or longer. Proper vent slope, condensate neutralization, and surge protection guard against early degradation. HEP’s attention to every detail from the first cut of pipe to final combustion analysis helps ensure homeowners reap full value over decades.

The Step-By-Step Installation Process

Site Evaluation and Load Calculation

HEP begins with a comprehensive walkthrough. Plumbers measure fixture flow rates, inspect current gas meter and electric panel capacity, and document vent route options. Load calculations ensure the new tankless system can satisfy peak demand—such as simultaneous operation of a washing machine, dishwasher, and two showers—without hiccups.

Sizing and Unit Selection

Selecting the correct BTU or kilowatt rating is pivotal. Undersized units result in lukewarm water; oversized units waste capital outlay. HEP compares manufacturer performance charts against the home’s incoming water temperature, which can vary from a chilly 50°F in winter to a balmy 70°F in summer across Tennessee.

Venting and Gas Line Configuration

For gas models, stainless steel concentric venting carries combustion exhaust safely outdoors while bringing in fresh air. HEP determines appropriate vent length, incorporates condensation drains, and seals penetrations to prevent carbon monoxide infiltration. When necessary, plumbers upgrade gas lines using corrugated stainless steel tubing, black iron pipe, or CSST to supply adequate fuel pressure.

Water Quality Assessment and Filtration

Hardness levels above seven grains per gallon are common throughout Tennessee. Scale formation can coat heat exchangers and reduce efficiency. HEP tests water on site and often installs:

  • Whole-house sediment filters
  • Anti-scale cartridges or softeners
  • Flush valves for periodic descaling These measures help maintain optimal flow and protect the system warranty.

Commissioning and System Testing

Final commissioning involves purging air from gas lines, verifying leak-free solder connections, and judiciously increasing water temperature to the homeowner’s preference—usually 120°F for safety. Plumbers then:

  • Record combustion readings for CO and CO₂
  • Check pressure relief valve operation
  • Confirm fault history logs are clear
    Only after passing all functional tests does HEP turn the system over to the owner.

Plumbing Code Compliance in Tennessee

Statewide Mechanical and Plumbing Code Overview

Tennessee has adopted versions of the International Plumbing Code (IPC) and International Fuel Gas Code (IFGC). These codes dictate clearances around gas appliances, vent material specifications, and maximum pressure drops across piping systems. By keeping its installers current on code revisions, HEP guarantees that every job passes municipal inspection without costly delays.

Permit Procurement and Inspection Coordination

HEP handles the administrative side as well, filing permit applications and coordinating inspection visits. Homeowners avoid the bureaucratic maze, and final sign-offs come faster because inspectors recognize HEP’s reputation for code-compliant workmanship.

Common Challenges in Retro-Fitting Tankless Water Heaters

Dealing with Limited Exterior Wall Space

Homes lacking an exterior wall near the water service entrance can pose venting challenges. HEP devises solutions such as:

  • Roof vent terminations using stainless or polypropylene vent pipes
  • Sidewall vents routed through adjacent closets with fire-sealed penetrations
  • Outdoor tankless units in protective enclosures
    Each strategy maintains performance while respecting structural integrity.

Upgrading Electrical Panels or Gas Lines

Older homes frequently have 100-amp electrical service or undersized gas meters. HEP coordinates with utility providers when panel upgrades or meter resizing becomes necessary, ensuring the new tankless unit receives the resources it needs without overloading existing infrastructure.

Preventive Maintenance After Installation

Annual Descaling and Flush

Tennessee’s moderate to high water hardness can precipitate mineral deposits within a heat exchanger. HEP recommends and offers annual flush services using a vinegar or citric acid solution circulated through the unit. This procedure:

  • Restores efficient heat transfer
  • Prolongs component life
  • Maintains manufacturer warranty viability

Monitoring Error Codes and Diagnostics

Modern tankless water heaters include digital control boards that display error codes. HEP’s team references manufacturer diagnostic tables to interpret codes quickly. Early detection of issues—such as flame failure or low inlet pressure—prevents prolonged downtime and guards against costly damage.

Environmental Impact and Sustainability Advantages

A tankless water heater operates only when hot water is needed, dramatically cutting standby losses typical of storage tanks. In Tennessee’s humid subtropical climate, air-conditioning already accounts for a significant portion of household energy usage. Reducing water heater demand lowers the home’s total energy footprint and lessens strain on the regional power grid or natural gas supply. With fewer materials required—no bulky steel tank lining that will eventually corrode—tankless systems contribute less to landfill waste over their extended life cycle.

Choosing the Right Tankless Model for Your Home

Flow Rate Considerations

HEP evaluates the simultaneous flow rates of key fixtures—showers, washing machines, kitchen sinks—to choose a unit capable of meeting peak demands without “cold-water sandwiches.” A family home with two full bathrooms might require at least 7 gallons per minute (GPM), while larger households could need 10–11 GPM.

Temperature Rise Requirements

The colder the inlet water, the more energy a tankless heater must expend. In East Tennessee winters, groundwater can dip to 50°F. Achieving 120°F output necessitates a 70°F temperature rise, influencing the BTU or kW rating the plumber selects.

Smart Connectivity and Monitoring Features

Many modern units integrate Wi-Fi modules that allow homeowners to:

  • Adjust temperature remotely
  • Receive maintenance reminders
  • Track energy consumption
    HEP configures these smart features during installation, ensuring seamless integration with home networks.

How HEP Ensures Long-Term Reliability

In-House Training and Manufacturer Partnerships

HEP maintains direct relationships with leading tankless water heater manufacturers. That partnership grants access to factory training, technical bulletins, and priority support lines. When an installer connects a condensate neutralizer or calibrates gas pressure, they do so following the latest manufacturer guidelines.

Warranty Handling and Record Keeping

Proper documentation is critical for warranty claims. HEP registers units immediately, logs serial numbers, and provides homeowners with a digital copy of the installation checklist. Should a warranty issue arise years later, the paperwork is readily available to expedite resolution.

Signs It’s Time to Upgrade to Tankless

Frequent Hot Water Shortages

If family members routinely experience lukewarm showers after a laundry cycle, the existing storage tank may have reached its capacity limits. An on-demand unit eliminates such scheduling conflicts.

Rising Utility Bills

Sediment buildup inside older tank heaters forces the burner or elements to work harder, translating to higher energy costs. Tankless systems, properly descaled and tuned by HEP, reverse that trend.

Corrosion in Existing Storage Tank Heaters

Visible rust at the base of a tank or on the temperature-pressure relief valve indicates corrosion. Replacing a compromised tank proactively with a tankless model avoids the expensive, water-logged cleanup caused by a catastrophic leak.

By blending advanced technical expertise with localized knowledge of Tennessee’s building codes, water conditions, and lifestyle needs, HEP provides a comprehensive service that extends far beyond the basic installation of a tankless water heater. Homeowners receive a meticulously sized, expertly mounted, and code-compliant system primed to deliver endless hot water, lower energy bills, and peace of mind for decades to come.

Areas We Serve

AlcoaAllardtAltamontAndersonvilleApisonAthensBean StationBeersheba SpringsBelvidereBentonBirchwoodBlaineBlountvilleBluff CityBricevilleBristolCalhounCaryvilleCharlestonChattanoogaChurch HillClairfieldClevelandClintonCoalmontCollegedaleCookevilleCopperhillCorrytonCosbyCowanCrab OrchardCrossvilleCumberland GapDandridgeDaytonDecaturDecherdDeer LodgeDelanoDucktownDuffDunlapElizabethtonEloraEnglewoodErwinEstill SpringsEtowahEvensvilleFarragutFayettevilleFlintvilleFountain CityFriendsvilleGatlinburgGeorgetownGrandviewGraysvilleGreenbackGreenevilleGruetli-LaagerGuildHallsHarrimanHarrisonHarrogateHeiskellHelenwoodHillsboroHixsonHuntlandHuntsvilleJacksboroJamestownJasperJefferson CityJellicoJohnson CityJonesboroughKarnsKelsoKingsportKingstonKnoxvilleKodakLa FolletteLake CityLancingLenoir CityLookout MountainLoudonLouisvilleLuttrellLynchburgMadisonvilleManchesterMaryvilleMascotMaynardvilleMcDonaldMcMinnvilleMonteagleMontereyMorristownMountain CityMulberryNew MarketNew TazewellNewcombNewportNiotaNorrisOak RidgeOakdaleOcoeeOld FortOliver SpringsOneidaOoltewahPalmerPelhamPetrosPhiladelphiaPigeon ForgePikevillePioneerPowellRelianceRicevilleRobbinsRockfordRockwoodRogersvilleRutledgeSale CreekSequatchieSeviervilleSewaneeSeymourSharps ChapelShelbyvilleSignal MountainSoddy-DaisySouth PittsburgSpartaSpeedwellSpring CityStrawberry PlainsSunbrightSweetwaterTalbottTazewellTellico PlainsTen MileThorn HillTownsendTracy CityTullahomaTurtletownVonoreWallandWartburgWashburnWhite PineWhitwellWinchesterWinfield
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