Tankless Water Heater Install

HEPTankless Water Heater Install

Tankless Water Heater Install | Plumbing | Cleveland

Upgrade your home’s hot water system with HEP’s expert tankless water heater installation services in Cleveland! Enjoy endless hot water on demand, enhanced energy efficiency, and a more compact design. Our skilled technicians ensure a seamless installation that maximizes performance and reliability. Say goodbye to the bulky old tanks and hello to a smarter, sleeker solution that saves space and reduces utility bills. With HEP, comfort and convenience are just a call away. Experience the future of hot water today!

What our customers say

Chase Rost showed up and fixed my sump pump and did an excellent job. He even gave me an estimate on a new water heater. Very professional and super friendly... highly recommended!
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Chet G.
Tyler & Paul were very nice and professional!! Installed my new water heater the same day! Will recommend to everyone I know. Thank you very much.
Shana L. profile photo
Shana L.
Thank you so much Triston for driving almost 2 hours to fix my hot water heater. Such a sweet man.
Brandee O. profile photo
Brandee O.
Chase Rost did a great job in Replacing my hot water heater.
Deenie E. profile photo
Deenie E.
The crew that installed our water heater were very kind, professional, and answered any questions I had. Their work was top tier
Taylor Y. profile photo
Taylor Y.
All hep employees were great Tracy w, Ernest k. And Duane c were all very professional and very helpful they instilled a natural gas water heater without hesitation and were very quick definitely recommend hep for your plumbing needs.
Becky C. profile photo
Becky C.
Recently had HEP out to solve an issue with a failed sump pump. Brian Criel was onsite and did a fantastic job replacing the pump. He worked efficiently to get the problem solved. Has a great work ethic and was committed to doing the job right. These days getting someone that is willing to do the hard work is rare. Really appreciated his professionalism.
Tim S. profile photo
Tim S.
Braden and Judge were very professional and did a great job installing my new water heater. Very happy with the work.
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Zachary Y.
Luke did a great job on our new water heater above and all he was pleasant and explained then thank you
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LemonLime
My tankless water heater had an error. HEP came out 5 days in a row because Navien wanted to send one part at a time to see if that worked. I really appreciate the prompt attention to get this fixed and deal with Navien for me. Got to know the OG Brett Nicely pretty good since he came out 3/5 days. All around good people. Would recommend!
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Troy B.

Why Cleveland Homes Are Switching to Tankless Water Heaters

Cleveland’s lake–influenced climate means frigid winters, fast-changing spring temperatures, and a household need for steady, on-demand hot water. Traditional storage tanks struggle to keep up with fluctuating demand, wasting energy by constantly reheating a reserve of water that may not be used immediately. Tankless technology solves that inefficiency by heating water only when a tap is opened.

HEP Company specializes in professional tankless water heater install work that aligns with the city’s strict building codes, local water conditions, and the day-to-day realities of Northeast Ohio living. From compact condominiums in Tremont to century homes in Shaker Heights, HEP brings knowledge of Cleveland’s diverse plumbing infrastructures to every installation.

Core Benefits of Tankless Systems for Cleveland Residents

  • Instant, continuous hot water even during peak usage hours
  • Energy savings thanks to on-demand heating and reduced standby losses
  • Longer equipment lifespan compared with conventional storage tanks
  • Space efficiency—units mount on walls, freeing up basement or utility-room floor space
  • Lower risk of catastrophic leaks because there is no large reservoir of stored water

How HEP Company Navigates Cleveland-Specific Installation Challenges

Understanding Local Water Chemistry

Cleveland’s water profile contains moderate hardness, which can promote scale accumulation inside heat exchangers. HEP’s plumbing team evaluates the mineral content at each job site and, when necessary, installs an inline scale inhibition system or water softener. This proactive step keeps the heat exchanger operating at peak efficiency.

Adapting to Existing Gas and Electrical Infrastructure

Older neighborhoods often have undersized gas pipes and legacy electrical panels. HEP conducts a thorough load calculation to confirm that the home’s service lines can supply adequate BTU or amperage. Where upgrades are required, HEP coordinates with licensed electricians or gas-utility representatives so that the new unit operates safely and legally.

Complying With Cleveland’s Plumbing and Mechanical Codes

Local building departments require proper venting materials, condensate disposal, and combustion-air intake routes. HEP’s technicians secure permits, schedule inspections, and install vent runs using code-approved stainless steel or polypropylene piping that can handle high-temperature exhaust gases.

Step-by-Step Breakdown of HEP’s Tankless Water Heater Installation Process

1. Initial Site Assessment

  • Inspect current water heater location and measure clearances
  • Record gas line diameter, pressure, and meter capacity
  • Evaluate electrical panel for available circuits (electric models)
  • Test incoming water temperature and flow rate to size the unit accurately

2. System Selection and Load Calculation

HEP’s plumbers calculate peak simultaneous flow—showers, laundry, and dishwasher, for example—to ensure the chosen model delivers sufficient gallons per minute (GPM). Climate data for Cleveland is factored in; colder inlet water requires higher BTU or kW capacity.

3. Infrastructure Preparation

  • Shut off water, gas, and power to the existing tank
  • Drain and safely remove the old unit
  • Upgrade gas lines to ¾-inch or larger if the design calls for elevated BTU input
  • Install new dedicated 120 V outlet or 240 V circuit when an electric tankless unit is specified

4. Mounting and Venting

Tankless units hang on a wall bracket provided by the manufacturer. HEP locates studs or anchors into masonry for secure placement. Concentric venting is routed to an exterior wall or roof, maintaining required termination clearances from windows and doors.

5. Water, Gas, and Electrical Connections

  • Stainless steel flex connectors prevent galvanic corrosion
  • Full-port isolation valves allow future descaling without system shutdown
  • Gas lines are leak-tested with manometers to ensure pressure integrity
  • Electrical connections are completed per NEC guidelines, with GFCI protection when needed

6. System Commissioning

HEP purges air from water lines, programs temperature set points (typically 120 °F for safety), and runs diagnostic cycles to verify combustion efficiency or electrical draw. Combustion analyzers or multimeters confirm the unit is operating within manufacturer specifications.

7. Client Orientation

Homeowners receive a walk-through on maintenance procedures, such as periodic filter cleaning and annual descaling. HEP furnishes documentation for warranty registration and code compliance records.

Energy Efficiency and Environmental Impact

A properly sized gas tankless water heater can achieve thermal efficiencies around 95 %. Electric models reach nearly 99 % because they lack flue loss. By eliminating standby heat loss—common in storage tanks—Cleveland households can see reduced utility bills and lower carbon footprints. HEP further optimizes energy savings through:

  • Low-flow fixture recommendations to reduce GPM demand without compromising comfort
  • Programmable recirculation pumps controlled by occupancy sensors or timers
  • Insulated hot-water lines to maintain delivered temperature during transit

Annual Energy Cost Reduction Estimates

Studies using Cleveland’s average natural gas rate indicate savings of 15–25 % compared with a new storage tank. Older, less efficient tanks can produce even larger percentage drops. Actual performance depends on hot-water habits, unit efficiency, and maintenance diligence.

Maintenance Strategies for Cleveland’s Climate

Scale Mitigation

Hardness minerals precipitate out when water is heated. Over time, they coat heat-exchange surfaces, reducing efficiency. HEP sets up annual descaling schedules with food-grade citric acid solutions circulated through isolation valves.

Winterization for Unconditioned Spaces

Some homes locate water heaters in garages or basements that approach freezing temperatures. Although tankless units generate heat during operation, stagnation periods can allow internal pipes to chill. HEP insulates surrounding water lines and, when necessary, installs heat-trace cables with thermostatic control.

Periodic Vent and Combustion Checks

Cleveland’s windy winters can create vent backdraft risks. HEP technicians inspect condensate drains, vent gaskets, and termination hoods during annual service visits, ensuring safe flue gas evacuation.

Gas vs. Electric Tankless Options in Cleveland

Gas Tankless

  • Higher GPM capacity, ideal for larger families
  • Requires Category III or IV venting and gas line sizing
  • Sensitive to inlet water temperature—colder seasons may reduce max flow if undersized

Electric Tankless

  • No combustion gases; venting not required
  • Suitable for condos or homes with limited gas access
  • Needs substantial amperage (up to 150 A for whole-house units), prompting electrical panel upgrades in many older Cleveland residences

Common Installation Locations and Design Considerations

Basement Mechanical Rooms

Basements provide easy access to gas, water, and drain lines. Adequate wall space allows convenient mounting, and short vent runs simplify compliance. Insulation is critical to prevent condensation on cold basement walls in winter.

Utility Closets Off Kitchens or Bathrooms

Mounting in conditioned spaces shortens hot-water lines to fixtures, reducing wait times and energy loss. HEP evaluates clearance requirements and ensures fire-rated wall penetrations meet building code.

Exterior Wall Mounts (Special Enclosures)

Outdoor-rated tankless units can be wall-hung on the home’s exterior, freeing indoor square footage. Cleveland’s freeze cycles necessitate built-in freeze protection and insulated piping chases.

Integration With Recirculation Systems

Cleveland homes with long branch piping can suffer from “cold-water sandwich” effects—intervals of cool water between hot bursts. HEP incorporates intelligent recirculation pumps that:

  • Activate by demand (push button) or motion sensor
  • Use temperature or aquastat feedback to minimize energy while maintaining instant hot water
  • Employ dedicated return lines or utilize cold-water supply as a thermosiphon loop when retrofitting is needed

Venting Solutions for Multi-Story Dwellings

Horizontal Venting

Sidewall termination is popular in Cleveland’s densely packed neighborhoods. HEP positions exhaust outlets to avoid neighboring windows and to comply with mechanical-code distance rules.

Vertical Venting

In taller homes, vertical runs through attic spaces require support bracketing and condensation traps. Double-wall vents prevent heat transfer to combustible framing, essential during cold snaps that chill exterior sheathing.

Water Quality Enhancements That Complement Tankless Installations

HEP pairs installations with optional equipment to extend service life:

  • Whole-house filters targeting sediment and chlorine, protecting internal rubber gaskets
  • UV disinfection to neutralize bacteria that can thrive in low-volume hot-water lines
  • Point-of-use carbon block cartridges for taste and odor improvement, benefiting hydration and cooking

Addressing Cleveland’s Building Archetypes

Century Homes

Many early-1900s homes feature galvanized supply piping that restricts flow. HEP can replace critical sections with PEX or copper to maximize tankless performance. Structural framing challenges, such as knob-and-tube wiring, are addressed during planning.

Post-War Ranches

Sprawling single-story footprints often involve long plumbing runs. HEP locates tankless units centrally or uses dual smaller units to limit pipe length, ensuring balanced delivery to multiple bathrooms.

Modern Condominiums

High-rise condos may have limitations on gas venting through common walls. Electric tankless units or hybrid configurations (central boiler plus in-suite booster) are leveraged for code compliance without compromising supply.

Noise, Vibration, and Comfort Considerations

While tankless units are quieter than many forced-air furnaces, micro-ignitions and fan noise are audible. HEP mounts vibration isolators between the wall and bracket, routes intake piping through acoustic grommets, and calibrates fan speeds during commissioning to mitigate sound transmission.

Future-Proofing Through Smart Controls

Wi-Fi–enabled tankless units provide app-based monitoring, leak alerts, and remote temperature adjustment. HEP configures these smart features during installation, giving homeowners:

  • Usage analytics to track gallons consumed
  • Vacation-mode scheduling that lowers set point and prevents freeze damage
  • Integrated diagnostics that streamline future maintenance visits

Safety Measures Embedded in Every HEP Installation

  • Pressure relief valves sized per ASME requirements
  • Combustion-air sensors that shut down the unit if vent blockage occurs
  • Drip legs on gas lines to capture sediment before it reaches burners
  • Backflow prevention devices to stop contaminated water from reversing into potable lines

Environmental Stewardship and Recycling Protocols

HEP removes and recycles old tank water heaters by separating steel, brass, and copper components. Non-metallic insulation is disposed of following EPA guidelines. Cardboard packaging from new units is compacted for local recycling streams, reducing landfill load.

Upgrading Ancillary Components for Optimal Performance

Even the best tankless water heater can be hindered by outdated downstream fixtures or valves. HEP evaluates ancillary components during every installation to guarantee holistic system efficiency.

High-Efficiency Fixtures and Mixing Valves

  • Low-flow showerheads designed to maintain satisfying pressure while dropping overall demand
  • Pressure-balanced mixing valves that prevent sudden temperature spikes when toilets flush or sprinklers activate
  • Thermostatic mixing assemblies for dedicated applications such as soaking tubs, providing consistent comfort at higher flow rates

Re-Piping Opportunities

If pinhole leaks or severely corroded lines are discovered during demolition, HEP’s crew can perform targeted re-piping in PEX-A or Type L copper. This step reduces friction losses, minimizes future maintenance, and fully realizes the tankless heater’s designed flow capacity.

Advanced Water Quality Monitoring Technologies

Keeping Cleveland water chemistry in check goes beyond salt-based softeners. Modern digital tools seamlessly integrate with tankless systems for proactive oversight.

Inline Sensors and Real-Time Alerts

  • TDS (total dissolved solids) probes that notify homeowners when mineral concentrations rise above set thresholds
  • Flow meters capable of detecting micro-leaks in branch lines before visible damage appears
  • Temperature sensors that track variations between inlet and outlet water, providing early warnings of exchanger scaling

Predictive Maintenance Algorithms

Paired with cloud-based dashboards, these sensors train algorithms to predict optimal descaling intervals, cartridge replacement dates, and performance trends. The result is scheduled service based on actual usage data, not broad calendar estimates, which extends equipment life and supports sustainably minded households.

Solar Pre-Heat and Tankless Synergy

Cleveland may be known for overcast skies, yet solar thermal collectors still produce usable heat for much of the year. HEP offers integration packages that route pre-warmed water from roof panels into the cold-water inlet of a gas or electric tankless unit.

Benefits include:

  • Reduced fuel consumption as the tankless heater’s burner or element throttles down in response to warmer incoming water
  • Lower greenhouse-gas emissions, advancing city-wide sustainability goals
  • Enhanced redundancy; if the solar loop is offline, the tankless system automatically resumes full output without user intervention

Timeline Expectations for Cleveland Homeowners

Typical Project Duration

  • Pre-installation assessment: 1–2 hours
  • Permit approval: 2–5 business days (varies by municipality)
  • On-site installation: 4–8 hours depending on complexity
  • Inspection and sign-off: 1 business day after completion

Weather, permit backlogs, and required utility upgrades can extend timelines, but HEP schedules work to minimize downtime without hot water.

Key Takeaways for Cleveland Property Managers and Homeowners

  • Tankless water heaters align with Cleveland’s push for energy efficiency and sustainable resource usage.
  • HEP Company’s mastery of local codes, water chemistry, and building archetypes ensures seamless installations.
  • Thoughtful system sizing, proactive maintenance, and optional recirculation solutions deliver consistent hot water even during the harshest lake-effect winters.

By focusing on precise load calculations, robust venting designs, and ongoing scale control, HEP maximizes return on investment and creates a reliable, eco-friendly hot-water solution tailored to Cleveland’s unique climate and housing stock.

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