Roof Repair

HEPRoof Repair

Roof Repair | Roofing | Rockford

At HEP's Roofing, we understand that your roof is more than just a barrier between you and the elements—it's a crucial component of your home's integrity. Whether you're dealing with pesky leaks, missing shingles, or storm damage, our expert team in Rockford is here to provide swift, reliable, and quality roof repair services. We combine years of experience with top-notch materials to ensure your roof is restored to its optimal condition. Trust HEP's Roofing to safeguard your home and give you peace of mind, from minor fixes to major repairs. Let's keep your home safe, dry, and comfortable, one repair at a time.

What our customers say

Rueben came out to check the plumbing and flush the water heater. He was very personable and knowledgrable. He did a wonderful job informing me on potential issues to look for and did great work. Jason came to check out the roof. He was awesome! Very personable and knowledgeable. He worked quickly, provide me with some suggestions for my roof and he wasn't pushy at all. Great experience!
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Nate B.
They came and looked over the areas in need and started the repair that day. The next day they came back and finished up. Upon finishing I received a walk through and was shown and explained all the repairs. Very professional, would definitely recommend.
Becky P. profile photo
Becky P.
Charles Clark and Kelli Gottardo came when they said they were coming. They did what they said they would do to fix problems they found with the roof. These two fellows are skilled and efficient. Furthermore, they are very pleasant!
Rebecca B. profile photo
Rebecca B.
We had a great experience with Will from HEP who visited to provide us an estimate on roof repair. He arrived on time. He was very professional and provided good information. I would highly recommend HEP based on our experience with Will
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Alva M.
Jason Shoop came out to look at a roof leak. He did a very thorough inside, and outside inspection, including pictures. He showed me the problem, and discussed the solutions available. He was very professional. Would recommend to anyone.
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Randy F.
Brett-Nicely came to my house to diagnose a plumbing problem in the master bathroom. Brett diagnosed the issue after examining the problem. Brett found out that it was the roof boot was the major problem. Brett is a wonderful Man and I enjoyed his company.
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Cynthia W.
Frank Elmore and Shane Riedel came to give me an estimate on a roof leak. They took time to answer all my questions and were thorough as they analyzed the issues I had and gave me a fair estimate. The leak was more involved than I realized so I asked for a consultant to come out and give me a quote on an entire roof to compare the cost of repair versus entire roof. I thought it would be another day but they had Travis at my house within half an hour! They even stayed and waited to make the introductions. I decided to go with entire roof but Frank and Shane were great and very helpful!
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Christa G.
I've had HEP remodel 2 bathrooms, put a new roof on my house, and fix my HVAC. I've had nothing but positive experiences in each case. They provided friendly, punctual, and reasonably priced services. They stand behind their work in my experience too. I had an item or two that wasn't quite right during the bathroom remodels and they came back out to fix them without any fuss. They're at the top of my list when I need something done around the house that I don't want to tackle myself.
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Nevada W.
Mark and Robbie, just visited us and repaired a complex problem with our basement that was flooding. They determined the root cause of the the problem quickly and repaired the damage the same day. HEP to the rescue 😀 Jason S did an amazing job with our roof. He is very thorough and solved an issue that other companies had struggled with. Go HEP! Richard just visited to do the preventive maintenance on our HVAC's. He was very thorough and didn't miss a thing. He also had great suggestions for us to consider and he has strong communications skills. Looking forward to seeing him again in 6 months.
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Ian T.
Called late yesterday evening. They sent out a roofer today about 11. I thank you all for the quick response and professional repair.
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Christopher C.

Expert Roof Repair in Rockford: HEP Company Leads the Way

When hail, wind, and extreme Midwestern temperature swings batter a roof, homeowners and facility managers in Rockford need prompt, meticulous repairs. HEP Company specializes in roof repair work tailored to the unique climate of northern Illinois. By combining advanced diagnostic tools with time-tested craftsmanship, HEP ensures that every shingle, flashing detail, and underlayment layer works together to safeguard homes and commercial buildings.

Rockford’s weather tends to accelerate deterioration: heavy snow loads strain rafters, ice dams pry shingles loose, and spring storms drive wind-borne debris against vulnerable edges. HEP’s crews understand these localized threats and design repairs that outlast them, whether the roof is a classic gabled bungalow near the Rock River or a sprawling flat-roofed warehouse on the city’s industrial east side.

Comprehensive Roofing Services for Rockford Homes and Businesses

HEP Company’s service menu covers every phase of a roof’s lifecycle, from routine inspections to major structural rehabilitation.

Residential Roof Repair and Maintenance

For single-family residences, multi-unit properties, and historic homes, HEP offers:

  • Targeted leak detection using infrared moisture scanning
  • Shingle replacement that matches color, profile, and manufacturer specifications
  • Ice dam removal and protective membrane installation along eaves
  • Ridge vent upgrades to improve attic ventilation and energy performance
  • Skylight resealing to stop drips without disturbing interior finishes

Commercial Roofing Solutions

Rockford’s business community relies on HEP for robust, code-compliant repairs that minimize downtime. Services include:

  • EPDM, TPO, and PVC membrane patching or partial re-roofing
  • Reinforced flashing at HVAC curbs, parapets, and rooftop equipment penetrations
  • Built-up roofing (BUR) blister repair and gravel surfacing restoration
  • Preventive maintenance programs scheduled around production cycles
  • Roof asset management reports for budgeting and insurance documentation

By tailoring repair plans to each building’s structural system, occupancy type, and drainage design, HEP preserves operational continuity and protects interior assets.

Common Roofing Issues Addressed by HEP Company

Storm Damage and Emergency Response

Severe thunderstorms and straight-line winds can tear off shingles, dislodge flashing, and drive rain into attics within minutes. HEP offers rapid tarping, debris removal, and structural stabilization. The crew’s familiarity with Rockford’s municipal permitting process speeds up permanent repairs, preventing secondary water intrusion and mold growth.

Leaks, Moisture, and Interior Protection

Undetected moisture undermines sheathing, trusses, insulation, and drywall. HEP’s technicians:

  • Trace leak paths using dye tests and thermal imaging
  • Replace saturated insulation to restore R-value
  • Install drip edge extensions to channel water away from fascia boards
  • Seal nail pops, vent boots, and chimney counter-flashing points

Shingle Damage and Replacement

Age, UV radiation, and ice expansion crack and curl asphalt shingles. HEP identifies and remedies:

  • Granule loss that exposes fiberglass mats
  • Wind-lifted tabs requiring enhanced mechanical fastening
  • Delamination in laminated architectural shingles
  • Color mismatching issues by sourcing fade-resistant replacements

Materials and Techniques that Enhance Roof Longevity

Asphalt Shingles

HEP installs Class 3 and Class 4 impact-rated shingles that resist hailstone fractures common in Winnebago County storms. Algae-resistant copper granules limit dark streaks, keeping curb appeal high.

Metal Roofing Panels

On barns, schools, and modern residences, 24-gauge standing-seam panels offer:

  • Reflective pigments lowering attic heat gain
  • Concealed fasteners that prevent rust at penetration points
  • Expand-and-contract clips suited for Rockford’s freeze-thaw cycles

Flat Roof Membranes

EPDM rubber, TPO thermoplastic, and modified bitumen each excel under different conditions. HEP evaluates:

  • UV exposure on unshaded warehouse roofs
  • Foot traffic patterns near rooftop solar arrays
  • Chemical resistance in manufacturing environments

Proper selection avoids premature cracks, ponding, and seam separation.

The HEP Roof Repair Process in Detail

Inspection and Assessment

The process starts with a multi-point evaluation:

  • Exterior walk-around to note missing shingles, rusted flashing, and gutter alignment
  • Interior attic inspection for water staining, daylight ingress, and ventilation blockages
  • Moisture meter readings in deck boards and insulation layers
  • Drone or ladder-assisted aerial imagery to map damage patterns

Findings are documented with annotated photos and sketches.

Customized Repair Plan

Based on inspection data, HEP crafts a step-by-step scope of work that addresses:

  • Structural reinforcement needs, such as sistering weakened rafters
  • Material compatibility with existing roofing elements
  • Weather-dependent scheduling to ensure adhesives cure correctly
  • Site preparation, including landscape protection and debris disposal logistics

Quality Craftsmanship and Safety Protocols

Certified installers follow manufacturer instructions and OSHA guidelines. Key practices include:

  • Harness and anchor systems on pitches above 4/12
  • Pneumatic nailers calibrated to specified depth to avoid shingle blow-through
  • Heat-welded membrane seams tested with probe tools to verify adhesion
  • Jobsite cleanup with magnetic rakes to remove nails from lawns and driveways

Benefits of Choosing HEP Company for Rockford Roof Repairs

Local Expertise and Community Commitment

HEP’s project managers live in the Rockford area, giving them first-hand insight into:

  • Prevailing wind directions that dictate ridge vent placement
  • Building code amendments adopted by the City of Rockford’s Department of Community & Economic Development
  • Architectural styles ranging from mid-century ranch houses in Churchill’s Grove to Victorian gems in Haight Village

Skilled Roofers and Continuous Training

Roofers receive factory training on new product lines, ensuring:

  • Proper adhesive temperatures for cold-weather EPDM repairs
  • Correct fastening patterns for high-wind shingle zones
  • Familiarity with fire-rated assemblies on commercial low-slope roofs

Warrantied Workmanship and Product Guarantees

HEP registers manufacturer warranties on behalf of property owners, covering:

  • Material defects for 20, 30, or 50 years depending on shingle grade
  • Labor warranties that back up installation workmanship
  • Transferability options that add resale value if the property changes hands

Environmental Responsibility in Roofing Projects

Sustainable Materials and Recycling Practices

HEP shingle tear-offs are sorted and delivered to asphalt recycling facilities. Other eco-friendly measures include:

  • Utilizing recycled steel content in metal panels
  • Selecting cool-roof rated TPO membranes that meet Energy Star criteria
  • Reducing landfill impact by refurbishing serviceable flashing instead of discarding it

Energy-Efficient Upgrades for Rockford Properties

During repairs, HEP can:

  • Add rigid foam insulation above sheathing on low-slope roofs
  • Install radiant barriers in attics to reflect summer heat
  • Integrate solar tube skylights that reduce daytime lighting loads

These options lower utility bills and contribute to greener neighborhoods.

Seasonal Roofing Maintenance Tips from HEP Experts

Spring and Summer Checklist

  • Clear leaves and maple seeds from gutters to prevent overflow
  • Inspect caulking around plumbing stacks after freeze-thaw cycles
  • Trim branches that rub shingles during gusty storms
  • Check attic humidity levels; install additional vents if RH exceeds 50%

Autumn and Winter Preparations

  • Ensure loose chimney mortar is repointed before freeze sets in
  • Verify heat cables are operational where eave ice dams have formed in past winters
  • Remove heavy snow accumulations exceeding 20 pounds per square foot to prevent deck sagging
  • Replace damaged ridge caps that allow wind-driven snow infiltration

Following these guidelines prolongs repair life and reduces emergency calls.

Signs Your Rockford Roof Needs Professional Attention

Homeowners and building operators should watch for:

  • Curling or cupped shingle edges visible from ground level
  • Rust stains on siding originating near step flashing
  • Water spots on second-story ceilings after moderate rain
  • Persistent musty odor in attics despite vent openings
  • Shingle granules accumulating in downspout splash blocks

Prompt recognition allows HEP to intervene before minor deficiencies escalate into costly structural decay.

HEP Company’s Commitment to Building Code Compliance

Every repair aligns with the 2021 International Residential Code (IRC) and International Building Code (IBC) editions adopted locally. This includes:

  • Installing ice and water shield at least 24 inches inside the warm wall line
  • Achieving minimum Class C fire rating on all roofing materials
  • Fastening asphalt shingles with a minimum of four nails, increased to six in designated wind zones
  • Using water-based primers and cap sheets approved by Illinois Energy Conservation Code for low-slope assemblies

Inspections by Rockford’s code enforcement officers routinely verify HEP’s adherence, giving property owners confidence that repaired roofs meet or exceed regulatory benchmarks.

Roof Ventilation and Insulation: Critical Allies for Lasting Repairs

How Proper Ventilation Extends a Roof’s Service Life

Adequate airflow beneath the deck equalizes temperature and reduces moisture. In Rockford’s humid summers, ridge and soffit vent systems installed by HEP:

  • Prevent heat buildup that accelerates shingle aging
  • Lower attic temperatures, easing load on HVAC equipment
  • Minimize condensation that can encourage mold colonization on structural lumber

When winter arrives, warm indoor air rising into an under-ventilated attic can melt snow unevenly, forming destructive ice dams at the eaves. Balanced intake and exhaust venting maintains a cold roof deck, stopping refreezing at the edge.

The Insulation Component

During repair work, HEP evaluates batt, blown-in, or spray polyurethane foam levels. Upgrades:

  • Boost thermal resistance to meet or exceed R-49 recommendations
  • Reduce thermal bridging at rafters with continuous insulated sheathing
  • Work in harmony with vapor barriers to manage moisture flow

By addressing both ventilation and insulation, HEP crafts a holistic solution rather than a patchwork fix.

Flashing Components: Small Details, Big Protection

Critical Flashing Locations

  • Step flashing alongside walls where roof planes meet vertical masonry
  • Counter-flashing on chimneys, terminating beneath mortar joints
  • Apron flashing at dormer bases, safeguarding horizontal intersections
  • Drip edge flashing along perimeter to shield fascia and channel runoff

HEP’s Flashing Repair Approach

Tin-snips cut new pieces to precise dimensions, then:

  • High-temperature sealant backs each section for watertight adhesion
  • Corrosion-resistant fasteners secure metal without compromising finish
  • Overlapping layers ensure shingle coursing follows manufacturer water-shed guidelines

Because flashing often fails before shingles, meticulous replacement adds years to the roof without full re-roof costs.

Detailed Field Reports: How HEP Documents Progress

Pre-Repair Findings

Clients receive PDF reports featuring:

  • Annotated drone photos marking compromised valleys or soft decking
  • Moisture readings logged against baseline acceptable ranges
  • Material compatibility notes when older shingles have been discontinued

Mid-Project Updates

  • Daily photo logs uploaded to a secure portal
  • Weather delay notifications with revised timelines
  • Disposal weights of removed material tracked for recycling metrics

Post-Completion Assurance

  • Final inspection checklist signed by crew lead and property representative
  • Warranty certificates and maintenance recommendations
  • Before-and-after galleries demonstrating visual improvements

Comprehensive documentation simplifies insurance interactions and provides a permanent maintenance record.

Real-World Scenarios in Rockford Neighborhoods

Historic Home in Edgewater

An early-1900s Craftsman exhibited curling cedar shakes and interior plaster stains. HEP selectively replaced damaged shakes, installed a breathable synthetic underlayment, and upgraded ridge vents, restoring the character facade while meeting modern performance standards.

Manufacturing Facility on Kishwaukee Street

A 120,000-square-foot EPDM roof suffered solvent exposure near exhaust stacks. HEP isolated compromised membrane, installed chemical-resistant TPO patches with mechanical fastening, and added sacrificial walk pads to prevent foot-traffic abrasion during quarterly equipment servicing.

Suburban Ranch in Alpine Acres

Ice dams caused repeated gutter overflow. HEP installed a heated cable system, replaced undersized soffit vents, and added R-60 blown cellulose insulation. Subsequent winters showed zero dam formation and reduced heating costs.

Safety and Risk Mitigation Strategies

Worker Protection

  • All crew members complete 10-hour OSHA training and annual refreshers
  • Daily toolbox talks identify project-specific hazards such as overhead power lines
  • Guardrails or safety net systems deployed on low-slope roofs exceeding 50-foot spans

Property Safeguards

  • Plywood shielded windows and landscaping from falling debris
  • Dedicated ground spotter enforced exclusion zones around material hoists
  • Fire extinguishers staged near torch-down operations on modified bitumen repairs

Weather Contingency Planning

Rockford’s unpredictable storms require readiness:

  • In-progress roofs covered with peel-and-stick membrane before nightfall
  • Jobsite weather monitoring via NOAA alerts triggers evacuation protocols
  • Cold-weather adhesives stored in heated boxes to maintain bonding integrity

Proactive measures protect both workforce and client assets, ensuring repairs proceed without incident.

The Long-Term Value of Professional Roof Repair

A correctly executed repair by HEP Company offers enduring value:

  • Maintains structural integrity, preserving property investment
  • Enhances energy efficiency through upgraded materials and insulation
  • Protects occupants and contents from moisture-related health hazards

Rockford property owners secure peace of mind when repairs integrate local expertise, quality materials, documented processes, and steadfast adherence to safety and code standards.

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(423) 819-7773