Roof Repair

HEPRoof Repair

Roof Repair | Roofing | Kelso

Looking for reliable roofing repair services in Kelso? Look no further than HEP's Roofing! Whether it's a minor leak or extensive storm damage, our expert team is ready to tackle any roofing challenge. With years of experience under our belts and a commitment to quality, we ensure your roof is in peak condition, protecting your home and giving you peace of mind. Trust HEP's Roofing to deliver exceptional service with a touch of professionalism and a strong dedication to customer satisfaction. Don't let a damaged roof dampen your spirits – contact us today to restore your roof and safeguard your home.

What our customers say

They came and looked over the areas in need and started the repair that day. The next day they came back and finished up. Upon finishing I received a walk through and was shown and explained all the repairs. Very professional, would definitely recommend.
Becky P. profile photo
Becky P.
I recently received service from HEP for two different issues on two different days. Marcus was prompt, and expertly assessed the need for a new water pressure valve. Olin stopped by today to assess my roofing damage from our recent bad weather. His expertise was instrumental in our decision for short term repair, and a plan for future upgrading to our roof. I’m a new member to the HEP service plan, and happy to know they are only a call away should I need anything else for my home repair and maintenance issues!
19 C. profile photo
19 C.
Wow we can't say enough about our experience -Jarrod has gone above and beyond on our behalf and words are just not enough. We are overwhelmed. Also, Olin came to the house to inspect the roof and he too went above and beyond, again words just aren't enough. I am to tears thankful for these gentlemen and we are both thanking God for them and for HEP! When they say HEP is on the way they mean it. Mark & Kimberly Feltner
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Kim F.
We had a great experience with Will from HEP who visited to provide us an estimate on roof repair. He arrived on time. He was very professional and provided good information. I would highly recommend HEP based on our experience with Will
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Alva M.
Brett-Nicely came to my house to diagnose a plumbing problem in the master bathroom. Brett diagnosed the issue after examining the problem. Brett found out that it was the roof boot was the major problem. Brett is a wonderful Man and I enjoyed his company.
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Cynthia W.
Called late yesterday evening. They sent out a roofer today about 11. I thank you all for the quick response and professional repair.
Christopher C. profile photo
Christopher C.
We had Larry and Jorge come and fix a leak in our ceiling from the upstairs plumbing. They did amazing! They were also a thrill yo talk to. Definitely recommend them! 100%
Cindy L. profile photo
Cindy L.
Called for a quote on Roof repair and a technician was at my home within two hours. Jesse was very professional and thorough. I had the actual quote before he left our home. Highly recommend.
Deanna J. profile photo
Deanna J.
I have used Hep before to repair my roof and now they will replace it. Olin is great to work with and took us through the process in a professional manor. We look forward to doing business in the future. I highly recommend them!.
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Paul K.
HEP is amazing and my roof looks phenomenal! Thank you Matt, Farah, and Melissa!!
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Melissa C.

Expert Roof Repair in Kelso: HEP Company at a Glance

HEP is the trusted name for comprehensive roof repair in Kelso, offering property owners a dependable blend of craftsmanship, local knowledge, and cutting-edge techniques. Whether a home’s tiles have slipped in a winter storm or a commercial roof has sprung a sudden leak, HEP’s qualified team delivers repairs that protect buildings from Kelso’s unpredictable Borders weather and safeguard every asset beneath the rafters.

The Importance of Prompt Roof Repair in Kelso’s Climate

Kelso sits in the Scottish Borders, where wind-driven rain, freezing temperatures, and seasonal storms exert relentless pressure on roofing materials. Even minor defects can rapidly evolve into costly structural issues if water infiltrates the building envelope. Fast, professional intervention by HEP prevents:

  • Rot within timber trusses and joists
  • Electrical hazards caused by water ingress
  • Mould growth that compromises indoor air quality
  • Compromised insulation that inflates heating bills

HEP’s rapid response service mitigates damage, preserving both the roof’s integrity and the occupants’ safety.

Weather Extremes That Accelerate Roof Deterioration

  1. Heavy rainfall saturating porous tiles and flashing
  2. Sub-zero temperatures that freeze trapped moisture, expanding cracks
  3. High winds prying at slate edges and lifting membrane seams
  4. Summer UV radiation degrading felt and bitumen surfaces

By understanding Kelso’s unique environmental stressors, HEP tailors repair solutions that withstand local conditions year after year.

Common Roofing Issues Addressed by HEP

From centuries-old cottages on the Square to modern industrial units along Pinnaclehill, Kelso’s varied architecture presents a spectrum of repair challenges. HEP routinely resolves:

  • Missing or broken slate, tile, or ridge capping
  • Split lead or zinc flashing around chimneys and dormers
  • Blistered felt and membrane on flat roofs
  • Corroded or detached guttering causing overflow
  • Damaged verge cement and mortar erosion
  • Failed valley linings leading to internal damp patches
  • Blocked or poorly functioning roof vents

Each problem receives a bespoke remedy rooted in industry best practice and tailored to the property’s age, design, and budgetary requirements.

Specialist Services for Heritage Roofs

Kelso boasts a rich array of historic properties that demand sympathetic restoration techniques and period-correct materials. HEP’s team sources reclaimed slate, hand-dressed stone, and traditional lime mortar to repair listed roofs without compromising authenticity.

Materials and Techniques Used by HEP Roofing Specialists

Quality materials are the foundation of every lasting roof repair. HEP’s technicians select components proven to excel under Kelso’s climate:

  • Spanish and Welsh slate for superior longevity and consistent colour
  • Clay and concrete tiles with high wind-load ratings
  • EPDM, TPO, and modified bitumen membranes for flat roofs
  • Premium lead sheet graded to BS EN 12588 for flashing and valleys
  • Stainless-steel or copper fixings resistant to corrosion
  • Breathable underlays that allow moisture escape while blocking water ingress

Modern Innovations Meet Traditional Craft

HEP blends time-honoured roofing skills with modern advancements such as drone surveys for precise damage mapping and thermal imaging to pinpoint hidden leaks. This integration of tradition and technology ensures every repair is both meticulous and efficient.

HEP’s Step-by-Step Roof Repair Process

Delivering consistent results requires a structured methodology. HEP’s roof repair workflow includes:

  1. Inspection and Assessment

    • Visual examination from ground level, internal loft space, and rooftop
    • Drone imaging for hard-to-reach areas
    • Moisture readings and thermal scans to locate concealed leaks
  2. Diagnostic Report

    • Detailed photographs highlighting defects
    • Outline of recommended remedial actions
    • Material selection and timing considerations
  3. Preparation

    • Secure scaffolding erected to current regulations
    • Protective sheeting installed to shield landscaping and property features
  4. Repair Execution

    • Damaged materials carefully removed and responsibly disposed of
    • Replacement components fitted to manufacturer specifications
    • Flashings sealed, membranes bonded, and fixings torqued to correct values
  5. Quality Control

    • Secondary inspection by a senior roofer
    • Water penetration test or hose simulation to verify watertight integrity
  6. Site Clearance

    • Debris fully cleared; magnets sweep for stray nails
    • Waste materials recycled where possible
  7. Handover Documentation

    • Maintenance guidance, warranty details, and photographic proof of completed work

Timely Updates

Throughout the repair cycle, clients receive progress images and concise summaries, ensuring transparency and peace of mind.

The Safety Standards Followed on Every Kelso Roof

Roof repair is high-risk work, but HEP’s unwavering commitment to safety protects staff, occupants, and pedestrians alike. Adherence to:

  • Construction (Design and Management) Regulations
  • Working at Height Regulations
  • PUWER and LOLER for equipment and lifting operations

ensures every task meets or exceeds statutory requirements. Regular toolbox talks, personal protective equipment, and method statements underpin a culture of vigilance.

Environmental Responsibility

HEP minimises waste via on-site segregation and selective recycling. Lead, copper, and slate are reclaimed; timber is repurposed or directed to biomass facilities, reducing landfill burden and supporting Kelso’s green initiatives.

Sustainable Roofing Options

Beyond conventional repairs, HEP promotes eco-friendly upgrades that lower a property’s carbon footprint:

  • Solar-reflective coatings that reduce heat absorption
  • Green roof retrofits with sedum blankets for biodiversity
  • Insulation enhancements using natural sheep’s wool sourced from Scottish farms
  • Rainwater harvesting attachments to downpipes for garden irrigation

Implementing these solutions during repair work maximises cost-efficiency and aligns with Scotland’s sustainability goals.

Signs Your Kelso Property Needs Professional Roof Repair

Early detection of roofing issues can save thousands in structural remediation. Indicators include:

  • Staining or damp patches on ceilings or interior walls
  • Sagging sections of roofline visible from street level
  • Granules accumulating in gutters from weathered tiles
  • Unexplained spikes in energy bills indicating insulation compromise
  • Daylight visible through loft rafters

HEP recommends bi-annual visual checks—particularly after heavy storms—to catch problems before they escalate.

Audible Cues

Dripping sounds in voids or fluttering noises during windy nights suggest loose fittings or water infiltration requiring prompt investigation.

Benefits of Choosing a Local Kelso Roofing Contractor

Working with a contractor embedded in the community yields tangible advantages:

  • Rapid mobilisation: HEP’s depot near Sprouston Road enables swift arrival in emergencies.
  • Familiarity with local planning regulations and conservation area requirements.
  • Established relationships with regional suppliers, ensuring genuine materials and reduced lead times.
  • Long-term accountability; HEP’s reputation rests on roofs visible to neighbours and friends across Kelso.

Community Investment

HEP employs local tradespeople and apprentices, bolstering the town’s economy and cultivating future roofing talent.

Preventative Maintenance Plans

Repair work is only part of roof stewardship. HEP offers structured maintenance schedules that encompass:

  • Annual gutter cleaning to avert blockages and ice dams
  • Bi-annual tile and slate inspection with minor replacement included
  • Mechanical seal checks on vent boots, solar PV mounts, and satellite brackets
  • Moss and lichen removal using environmentally safe biocides

Regular attention extends roof lifespan, maintains insurance compliance, and stabilises long-term upkeep costs.

Chimney, Flashing, and Guttering: Comprehensive Roof Components

A roof’s performance relies on auxiliary features functioning flawlessly.

Chimney Repointing and Reflashing

Cracked mortar joints and loose pots allow water ingress. HEP repoints brickwork with lime mortar and installs stepped lead flashings that integrate beneath slates.

Valley and Hip Protection

Zinc, lead, or GRP valley linings installed by HEP channel water efficiently, preventing pooling. Hip irons secure tiles against wind uplift.

Gutter Realignment

Over time, brackets sag and joints perish. HEP realigns gutters to correct fall, replaces seals, and installs debris guards that reduce maintenance frequency.

Flat Roof Repair Expertise

Flat roofs on schools, retail units, and extensions pose distinct challenges. HEP’s service covers:

  • Torch-on felt patching or full overlay systems
  • EPDM membrane repairs with heat-welded seams
  • Liquid polyurethane coatings for seamless waterproof barriers
  • Installation of tapered insulation boards to eliminate standing water

Cold Roof vs Warm Roof Solutions

Where condensation issues persist, HEP converts cold flat roofs into warm roofs by adding rigid insulation above the deck, promoting a dry and energy-efficient assembly.

Pitched Roof Repair Expertise

From steep slate slopes to modern interlocking tile installations, HEP excels at:

  • Tile interlock realignment and re-bedding ridge tiles in breathable mortar
  • Slate dressing and nailing to BS 5534 code, ensuring correct headlap for Kelso’s wind exposure
  • Dry ridge and dry verge system installation for maintenance-free security

Storm-Resistant Upgrades

Roof repairs present an opportunity to incorporate enhanced fixings, breathable membranes, and counter-battens that fortify roofs against Kelso’s frequent gales.

Roof Ventilation and Insulation

Balanced ventilation prevents condensation that rots timbers and undercuts insulation performance.

  • Eaves vents enable fresh airflow into loft spaces
  • Ridge vents expel warm, moist air without compromising aesthetics
  • Insulation top-ups with non-combustible mineral wool retain heat while meeting current Part L standards

HEP assesses each roof holistically, ensuring repairs complement the wider thermal envelope.

Storm Damage and Emergency Repair

When storms strike, swift action is crucial to prevent cascading damage.

Emergency Tarpaulin Service

HEP deploys heavy-duty, UV-stable sheeting to secure exposed areas until weather permits permanent repairs.

Temporary Fixings

Loose slates or tiles are mechanically strapped or screw-fixed to avert hazardous fallout onto public pathways.

Once conditions stabilise, a detailed survey guides comprehensive restoration.

Working With Insurance Claims

Navigating insurance paperwork can be daunting. HEP supports property owners by supplying:

  • Photographic and drone evidence of storm damage
  • Itemised scope of repair works matching insurer requirements
  • Clear timelines that satisfy policy obligations

While remaining independent, HEP’s detailed documentation streamlines claim approval and ensures accurate settlement.

Guarantees and Workmanship Warranty

Quality repairs are backed by clear warranties. HEP provides:

  • Manufacturer warranties on membranes, tiles, and insulation materials
  • Labour guarantees covering workmanship for a defined period
  • Optional insurance-backed guarantees for added peace of mind

These assurances reinforce HEP’s commitment to durable, reliable roof repair in Kelso.

Project Timeline Expectations

Roof repair duration depends on scale and complexity, yet HEP operates with transparent scheduling principles:

  • Minor tile replacement: typically one day
  • Lead valley renewal: two to three days
  • Flat roof overlay: three to five days depending on curing times
  • Structural timber repairs: variable, often requiring engineer oversight

Unforeseen weather delays are communicated promptly, with contingency timetables to minimise disruption.

Efficient Material Logistics

Local warehousing allows HEP to stage deliveries just-in-time, reducing site clutter and expediting progression.

Preparation Tips for Property Owners

Ahead of scheduled repairs, homeowners can assist by:

  • Clearing driveways for vehicle and skip access
  • Removing fragile garden ornaments near scaffold lines
  • Storing attic belongings under dust sheets to protect from falling debris
  • Informing neighbours about anticipated noise to maintain goodwill

These proactive steps ensure a smooth and efficient repair experience.

After-Repair Care for Longevity

Sustaining a newly repaired roof involves simple but essential upkeep:

  • Inspect gutters each autumn to remove leaves and sediment
  • Trim overhanging branches that may abrade tiles during high winds
  • Schedule a springtime roof check to catch frost-related movement
  • Keep a photographic record of the roof’s condition for future reference

By following this regimen, property owners maximise the return on their investment in HEP’s expert roof repair services.

The Future of Roofing Technology in Kelso

Roofing is evolving rapidly, and HEP remains at the forefront of innovation. Anticipated trends include:

  • Integrated photovoltaic slates blending renewable energy with traditional aesthetics
  • Self-healing roof membranes using microcapsule technology to seal pinholes
  • Drone-guided robotic installation tools enhancing safety and speed
  • Smart sensors embedded in roofing layers, sending leak alerts to mobile devices

Kelso property owners partnering with HEP today gain access to a forward-thinking contractor equipped to incorporate next-generation solutions as they become commercially viable.

Commitment to Continuous Improvement

HEP invests in ongoing training, supplier collaboration, and technology trials to ensure its roof repair service remains the benchmark for quality and resilience across the Scottish Borders.

By combining deep local roots with a progressive mindset, HEP delivers roof repair in Kelso that not only solves immediate problems but positions every property for decades of secure, weatherproof performance.

Areas We Serve

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(423) 819-7773