Roof Inspections

I was lucky enough to work with Tiffany, Chase, Eric, Aavi and Glenn. I wa really impressed with the care and attention that was given to my issue. They answered all my questions thoroughly and their measurements matched mine, so I knew they weren't trying to sell me a bigger unit than I needed. They came when they said they would, they called when they were on their way, and kept me abreast of their progress. They checked in with me during the install and sent someone out the next day to inspect the work and make sure it was running well and that I was happy with the work. Additionally, the price they quoted me was much lower than another company that we had used earlier. The day after the install, Glenn came by and did a thorough QC inspection. He explained what he was looking for and showed me what he found so that I was in the loop. Every single person ive spoken with has been extremely punctual, kind, thorough, and patient in answering my million questions, for which I'm very grateful. A+ job; I'll be calling you guys next time I need an inspection or repair.

Rueben came out to check the plumbing and flush the water heater. He was very personable and knowledgrable. He did a wonderful job informing me on potential issues to look for and did great work. Jason came to check out the roof. He was awesome! Very personable and knowledgeable. He worked quickly, provide me with some suggestions for my roof and he wasn't pushy at all. Great experience!

Olin was fantastic. Friendly and arrived early after calling to say he would be coming out earlier than planned. I will leave another review after the work is done but we are looking forward to working with your company to get our roof taken care of. Thank you.

Chuck came tonight and did the inspection very professionally and I was very pleased

Kyler was courteous and told me everything I needed to know with the inspection. He was courteous and let me know my options for repairs.

Olin, Chris & the whole staff of HEP are wonderful, friendly & knowledgeable people. Olin, the Product Specialist who came to our home, was very thorough when he inspected our roof & wrote up our work order/proposal. He patiently answered our questions & explained in great detail the work that needed to be done. My Husband & I feel very valued as this company’s customers! I believe we are getting a great service at a reasonable cost. We are looking forward to getting our roof replaced in the coming week! We have had our Water Heater replaced & a small repair done in the past with HEP. We strongly recommend this great company!!

I recently received service from HEP for two different issues on two different days. Marcus was prompt, and expertly assessed the need for a new water pressure valve. Olin stopped by today to assess my roofing damage from our recent bad weather. His expertise was instrumental in our decision for short term repair, and a plan for future upgrading to our roof. I’m a new member to the HEP service plan, and happy to know they are only a call away should I need anything else for my home repair and maintenance issues!

Olin came out and did an estimate on an upcoming roof replacement estimate..He is professional, thorough, informative, knowledgeable, and a nice person to work with. I have used this company before and will be using them again for this job. Thank you.

Lee came out promptly when they promised and perform a thorough inspection and pointed several areas that we needed to watch and gave a great estimate on several repair options.

Johnny was very knowledgeable and helpful with the inspection.. really appreciated his input with my plumbing