Roof Repair

Roof Repair | Roofing | Estill Springs

At HEP's Roofing, we understand that your roof is your first line of defense against the elements in Estill Springs. Whether you've spotted a minor leak, noticed missing shingles, or experienced storm damage, our seasoned team is ready to restore your roof to its prime condition. We combine top-quality materials with expert craftsmanship to ensure lasting repairs that stand up to Tennessee’s unique weather patterns. Trust HEP's Roofing to protect what matters most—schedule your roof repair today!

FAQs

What signs indicate that my roof needs repair?

There are several signs that your roof may need repair, including missing or damaged shingles, leaks in the attic or ceilings, and visible damage after extreme weather conditions. Additionally, moss or algae growth and higher energy bills can also indicate roofing issues. It's important to address these signs promptly to prevent further damage.

How often should I have my roof inspected?

It's recommended to have your roof inspected at least once a year, preferably in the spring or fall. Additionally, you should also schedule an inspection after major storms or severe weather events to catch any potential damage early.

Can I repair the roof myself, or should I hire a professional?

While some minor repairs can be done by experienced homeowners, it’s usually safer and more effective to hire a professional roofing contractor. Professionals have the right tools, experience, and expertise to handle repairs properly and safely, ensuring the long-term integrity of your roof.

How long does a typical roof repair take?

The duration of a roof repair depends on its complexity and the extent of the damage. Minor repairs may take just a few hours, while more extensive repairs could take a few days. During your initial consultation, we can provide a more accurate timeline based on your specific situation.

Will my homeowner's insurance cover roof repairs?

Homeowner's insurance policies typically cover repairs for sudden and accidental damage, such as that caused by storms, wind, or hail. However, damage due to lack of maintenance or normal wear and tear is usually not covered. It's important to check your specific policy and talk to your insurance provider to understand your coverage.

What steps should I take if my roof is leaking?

If you notice a leak in your roof, act quickly to minimize damage. First, move any valuables away from the leak and use buckets to catch dripping water. Then, try to identify the source of the leak, if possible. Contact a professional roofing contractor as soon as possible to perform a thorough inspection and necessary repairs. Avoid attempting major repairs yourself, as this could cause further damage or pose safety risks.

What our customers say

Jason did an awesome job on my roof. He was very knowledgeable about his profession and was very courteous and well mannered.

Nikki D.

HEP was prompt in getting our job estimated and starting work. We had them replace a patio roof and perform some other minor repairs on the roof. They came out on Saturday, and Jason walked through everything, explaining the rationale behind his recommendations. They were exactly in line with existing recommendations from our home inspection, so I had confidence that he was giving his honest opinion and not just trying to upsell. Due to a clerical error, they removed our entire roof by accident, but replaced it at no cost. They immediately notified me when this happened and got it rectified right away. They were honest and transparent through the whole process. After the completion of the work, I notified them of a couple of punch list items and they knocked them out quickly without me having to pester or make a scene like you would with a less reputable contractor. This is the kind of contractor that you keep around. Reliable, easy to contact, responsive, and honest. I am a very independent DIYer, but if I can't do it, my first call will definitely be to HEP. . Thanks Jason and everyone at HEP.

Zachary C.

Jason Shoupe did my roof inspection this morning. He was on time, professional and took his time to explain his findings. I like that he was able to prioritize how he would fix things so that I wasn’t overwhelmed. He took pictures so that I could see what repairs were needed.

Sheila B.

We (Leroy and Helen Queen, my parents) had our leaky roof replaced by HEP at the end of July 2019. We had a wonderful experience from start to finish: from Joshua who recommended HEP for our roofing needs, to Jason our Sales Rep who measured and then inspected the finished work, to Chris in the office who helped us with the financing, to the crew of men that came out and did a marvelous job removing, installing, and then tidying up afterwards. We were mightily impressed; they worked so quickly. We highly recommend giving HEP a call for your roofing needs based on our own experience with them. They all worked really hard and quickly to get us a new roof; something we very greatly appreciate. Thanks HEP!

Tosha M.

Jason Shoop came out to look at a roof leak. He did a very thorough inside, and outside inspection, including pictures. He showed me the problem, and discussed the solutions available. He was very professional. Would recommend to anyone.

Randy F.

Jason gave me a quote for a new roof, explained my options and the pros of using Hep which was nice. Jason is very personable, professional and represents Hep very well. The roof is done and very happy with the results! Jason has been thorough and honest through the whole process. Will be calling for future jobs. Thank you Jason and HEP!

Denise S.

Jason was very polite and honest. He was also patient because off the weather, he had to come back the second time to install the attic fan. Once again, just before he could get started, it started to rain. He said he would wait for at least 30 minutes in his van to see if the storm would pass over. The storm grew worse so he had to come back a third time. Not only did he get the job finished, but he also fixed a loose roof shingle. I'm thankful for his hard work ethics.

S. P.

I wish all customer service was as good as the guys that work in the roofing department at HEP. They were polite, easy to talk to, very knowledgeable of my roof problem, explained everything that was wrong and what needed to be done immediately and in the near future. You guys are super!

Alice M.

Mark and Robbie, just visited us and repaired a complex problem with our basement that was flooding. They determined the root cause of the the problem quickly and repaired the damage the same day. HEP to the rescue 😀 Jason S did an amazing job with our roof. He is very thorough and solved an issue that other companies had struggled with. Go HEP! Richard just visited to do the preventive maintenance on our HVAC's. He was very thorough and didn't miss a thing. He also had great suggestions for us to consider and he has strong communications skills. Looking forward to seeing him again in 6 months.

Ian T.

Todd farmer did a thorough inspection as well as bringing in others to give opinion on this job to bring it up to standard making sure things were done correctly due to someone else's errors. Look forward to completed job. Absolutely awesome job.