Water Purification

HEPWater Purification

Water Purification | Plumbing | Decatur

At HEP's Plumbing in Decatur, we bring a refreshing approach to water purification. Our team combines top-tier technology with expert craftsmanship to ensure your water is as clean and safe as it can be. Whether you're dealing with hard water issues or simply in need of a reliable filtration upgrade, we tailor our solutions to match your specific needs, ensuring every drop is perfectly purified.

Experience the peace of mind that comes with our dedicated service and thorough maintenance programs. We believe in building lasting relationships with our community, offering unmatched expertise and a commitment to quality that stands the test of time. Trust HEP's Plumbing to keep your water crystal clear and your home running smoothly.

FAQs

What types of water purification systems do you offer in Decatur?

Our company offers a wide range of water purification systems designed to meet the diverse needs of Decatur residents and businesses. Options include reverse osmosis systems, activated carbon filtration systems, UV sterilization, and whole-house water filtration systems. Each system is engineered to remove contaminants from your water, ensuring safety, improved taste, and protection for your plumbing and appliances.

How do I determine which water purification system is best for my home or business?

Choosing the right water purification system depends on several factors, including the current water quality, your usage patterns, and your budget. We begin with a comprehensive water quality assessment to identify contaminants and potential issues. Based on the assessment, our experienced technicians will recommend a system that meets your unique needs. This ensures you receive the best solution to provide safe, clean water for your household or commercial establishment.

What are the signs that my water purification system needs maintenance or repair?

Some common signs that indicate your water purification system may require servicing include a noticeable change in water taste or odor, decreased water flow, increased sediment build-up, or the appearance of clouds or particles in the water. Additionally, if the system displays error codes or warning lights, it's an indication that maintenance or repair is needed. Regular inspections and scheduled maintenance help prevent these issues and keep your system operating efficiently.

Is water purification maintenance necessary, and how often should it be performed?

Yes, regular maintenance is crucial to ensure that your water purification system operates at its best. Maintenance typically involves replacing filters or membranes, cleaning system components, and checking for leaks or malfunctions. For most systems, a maintenance schedule of every 6 to 12 months is recommended, although this can vary based on usage and water quality. We provide personalized maintenance plans for our customers in Decatur to ensure optimal performance and longevity of your system.

Do you provide installation services for new water purification systems in Decatur?

Absolutely. Our plumbing team specializes in the professional installation of a wide variety of water purification systems tailored to your needs. We handle everything from system planning and design to expert installation and testing, ensuring that your system meets local safety codes and regulations. Our experienced technicians ensure quick and efficient installation with minimal disruption to your day-to-day routine.

What should I do if I experience issues with my water purification system outside of regular service hours?

We understand that water quality issues can be urgent, which is why we offer responsive customer support in Decatur. If you experience unexpected issues like a sudden drop in water pressure or a change in water quality, please contact our emergency service hotline. Our team is equipped to diagnose and address issues promptly, ensuring that you receive timely assistance even outside of normal service hours.

What our customers say

I just wanted to say I can not thank Kyler (Plumber) Chase (HVAC) Rick (Electrician) enough! Rick went and bought candy for my Granddaughter and my Granddaughter gave Shells and flowers to Kyler. Even though she is 3 you guys made her fell special. You all were so professional and installed My new AC unit and Water heater and air purifier in one day! They were a week early installing my Water heater I thought I would be without water for a week. All the guys were professional and they were on time. Absolutely no complaints. You all came to my rescue when I didnt have hot water and now I will save on my utilities. Not only that but having the air purifier will help with our families allergies. Thank you again from the bottom of my heart!! I Highly recommend HEP !! Will always use HEP and will be recommending family and friends! You will be glad you chose HEP.
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Holly R.
Connor was super helpful and explained things thoroughly, gave us clear options for our water heater issue and answered all our ques...we joined a club thingy they have here so that's cool...Connor was very friendly and professional
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Tiffany**
John Burton called ahead and arrived on time for our appointment. We discussed a waterheater replacement with him after an inspection of our old small water heater. He was informative and knowledgeable helping me to decide on the right size water heater for my household. He briefed me on maintenance, the manufacturers' warranty, and what was needed for the installation to code. He provided an estimate in quick order. Overall a good experience with HEP and John.
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Michael L.
Ernest Kerekes came out and did a great job in figuring out our water heater issues.
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Taylor D.
While Jason said he was baffled by our plumbing problem we ended up having water pressure after he left. It was a win win. He was very nice and respectful
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Cathy H.
Vlad was personable and knew how to fix the issue with our water filtration system. He was quick and efficient.
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Everett C.
Connor was kind and knowledgeable. He came out to look at our water heater. He took the time to answer all my questions and explained things multiple times for me.
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Regan M.
Nathan did a great job installing my LeakSmart water cutoff valve. If my house has a leak it will cut off the water automatically if I am not home.
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Ken J.
Ernest was super helpful and did a great job installing our water heater! Would recommend this company to anyone and Ernest!
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Peter N.
Tyler and Paul were extremely helpful and professional. They went above and beyond to help us. From the moment we called to the installation of a new water heater was less than 24 hours. Amazing service. Very knowledgeable gentlemen and not just there to get the job as quickly as possible, but as perfect as possible
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Richard

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(423) 819-7773