Duct Cleaning

Duct Cleaning | Heating and Air Conditioning | Decatur

Experience the HEP difference in Decatur for all your heating, air conditioning, and duct cleaning needs. Our dedicated team takes pride in delivering exceptional service that not only improves the efficiency of your systems but also promotes a healthier indoor environment. With state-of-the-art equipment and expert techniques, we remove dust, allergens, and debris from every nook and cranny, ensuring your comfort and peace of mind.

Choosing HEP means investing in cleaner air and a longer lifespan for your HVAC system. We’re committed to excellence and customer satisfaction, tailoring our services to the unique needs of each home or business. Let us help you create a refreshing oasis in your living space, where quality meets meticulous care in every service call.

FAQs

What are the benefits of duct cleaning for my heating and air conditioning system in Decatur?

Duct cleaning helps improve air quality by removing dust, allergens, and other contaminants that can accumulate over time. This not only contributes to a healthier indoor environment but also enhances the efficiency of your HVAC system. Cleaner ducts lead to improved airflow, reduce system strain, and can even lower energy bills by helping your system operate more efficiently.

How often should I have my air ducts cleaned?

The frequency of duct cleaning can vary depending on factors such as household occupancy, pets, regional environmental conditions, and recent renovations. For most homes in Decatur, it is recommended to have your ducts cleaned every 3-5 years. However, if you notice excessive dust buildup, have allergy sufferers, or recently completed home renovations, more frequent cleaning may be beneficial.

What signs indicate that my air ducts need cleaning?

Several signs point to the need for duct cleaning, including visible dust layers on ducts or surrounding surfaces, increased allergy or respiratory symptoms, unexplained dust accumulation throughout your home, and reduced airflow from your heating and cooling vents. Additionally, if you've noticed unusual odors coming from your ducts, it could be a sign that contaminants are accumulating and require professional cleaning.

What does the duct cleaning process involve?

Our duct cleaning process begins with a thorough inspection of your HVAC system using specialized tools to assess contamination levels. We then use state-of-the-art equipment, including high-powered vacuums and brushes, to dislodge and remove debris, dust, and allergens from the ductwork. The process is typically performed under negative pressure to ensure contaminants are safely extracted, leaving your ducts cleaner and your system operating more efficiently.

Will duct cleaning improve my HVAC system’s performance?

Yes, cleaning your ducts can lead to improved system performance. When ducts are clogged with dust and debris, it restricts the airflow, which means your heating and cooling system has to work harder to maintain desired temperatures. By cleaning the ducts, you can restore optimal airflow, reduce strain on the system, and potentially extend the life of your HVAC unit while also enhancing overall energy efficiency.

Are your duct cleaning technicians in Decatur licensed and insured?

Absolutely. Our team of experienced technicians is fully licensed and insured, ensuring that you receive professional and reliable service. We adhere to industry standards and best practices, providing you with peace of mind that your heating and air conditioning system is in capable hands. Our commitment to professionalism means we deliver safe, thorough, and efficient duct cleaning to keep your indoor environment clean and healthy.

What our customers say

I cannot say enough good things about the HVAC crew at HEP. Glenn, Travis, Chino, Trevor, Jeff, and Damien worked late into the night to get our new heat pump installed and our old duct work replaced. They went above and beyond what I thought a company would do to get our heat working and prevent us from experiencing a very cold morning. A big THANK YOU to all of these guys!

Don K.

All the people we have dealt with with HEP have been a pleasure. Very pleasant and informative also. Josh that came out and diagnosed the problem and Glen and the crew that did the instillation were are very nice and professional. Most recently we dealt with Glen, who came out to do the inspection on the unit to make sure it was working as it should, and it was another pleasant and professional experience. Thank you, Karla P’Simer Dwight Amos Deane Hill Dental Laboratory, LLC

Karla P.

They did an excellent job very professional. They were also helpful in retrieving a highly emotional valued piece of Jewelry for me that had fell into one of the vents. I would gladly and highly recommend Hep to anyone who has a need of work.

Kay S.

Update: In just a couple of days after agreeing to the install, the crew came out and installed both upstairs and downstairs units along with redoing some duct work, all within 1 day! Very neat install was completed! There were a couple of open items that were missed, but they have now finished those up and it looks great. Quoted new heat/air system. Very professional and knowledgeable. Will be using Hep to install in the near future!

Michael K.

Very professional and thorough. Complete gentleman with so much respect for me and my home. I truly feel like he got me the best deal possible in my very bad duct work situation. I hope if I ever need hvac work done again, it’s this gentleman who shows up.

Grace A.

After accepting the estimate for ducting three bathroom fan exhausts together and venting through the roof of my home, HEP sent two employees out within a day. Christian and Jacob were both very professional and efficient. The work was completed within four hours, and was exactly what was requested.

Bob S.

We hadn’t had a service call on our unit a red light came on and the hep was right on it taking care of the problem we had excellent service!! Came out today for a scheduled cleaning and done an excellent job! Hep takes care of their customers the right way !! Well done ! We had Nathan out first then today was Justin both techs was very knowledgeable and did the work in very excellent way ! Great customer service!

Sharon M.

Zack and Caleb were fantastic! They came on a Tuesday morning removed all old duct work and vent boots. Then proceeded to replace the vent boots and duct work that afternoon. They were very thorough, polite and clean. They returned on Wednesday morning to install another vent with duct work in our bedroom as there was only one when the house was built and it really should have had two. The job was completed with the installation of 10 new vent covers, a new return vent cover and a UV Blue Light HVAC sanitizer and air purifier to help with my asthma. Both Zack & Caleb knew their job and gave 110%. They certainly did not disappoint! Their supervisor Jeremy Hidden was here both days to make sure the job was being done to his and HEP standards. Jeremy also made sure they had all necessary supplies needed to complete the work! On Thursday because of a question we had, Jeremy came by and proofed/adjusted the airflow at the unit and made sure it was evenly distributed through the whole house with both heat and a/c. He is excellent to work with and is the ultimate example of what customer service is all about! We couldn't be happier and more comfortable since the work was done! We just wish ALL departments were run as efficiently and professionally as Jeremy's! Thank you - John and Barbara

Barbara P.

Had a major flood into our hvac ducts. Response time was good and the tech Patrick Mcgraw was great he explained everything in detail that he found and gave us reasonable options to choose from to fix our problem. Couldn't have asked for a better experience in a stressful situation. Thanks Patrick!