Dedicated Team
Dedicated Team | Duct Cleaning | Heating and Air Conditioning | Decatur
Breathing easier in Decatur starts with the unseen pathways behind your walls, and HEP’s dedicated heating and air conditioning team knows those passages better than anyone. Our seasoned technicians arrive with camera-guided vacuums, HEPA filtration, and a neighborly attitude, removing years of dust, pollen, and pet dander in a single visit. You’ll notice the difference the next time your HVAC system clicks on—cleaner airflow, fresher indoor scents, and a boost in energy efficiency that pays you back long after we’ve packed up.
Whether you’re moving into a historic Decatur bungalow or maintaining a modern build, our locally trusted service makes duct cleaning simple and stress-free. We schedule around your day, protect every surface, and back the job with a satisfaction guarantee, so all you have to do is enjoy the comfort. Call HEP today and let our expertise turn hidden ductwork into an asset for health, savings, and year-round peace of mind.
FAQs
Why is regular air-duct cleaning important for my Decatur home or business?
Over time dust, pollen, pet dander, mold spores, and construction debris accumulate inside supply and return ducts. Each heating or cooling cycle pushes those contaminants back into the living space, worsening allergies and respiratory issues. A professional cleaning removes the buildup, immediately improving indoor air quality, reducing musty odors, and helping your HVAC equipment operate with less strain. In humid Decatur summers, clean ducts also discourage mold growth, protecting both occupants and the system.
How often should I schedule professional duct cleaning in Decatur?
The National Air Duct Cleaners Association (NADCA) recommends a full duct cleaning every 3–5 years for most residences. In Decatur, we suggest the shorter end of that range if you have pets that shed, smokers in the home, recent renovations, or family members with allergies or asthma. Commercial buildings, restaurants, or medical facilities may require annual or semi-annual service to meet health-code and IAQ standards. Our team can inspect your system and provide a custom maintenance schedule.
What are the common signs that my ducts need to be cleaned?
• Visible dust puffs or debris coming from supply registers when the HVAC turns on • A musty, stale, or burnt smell that lingers through the vents • Excessive dust on furniture and horizontal surfaces even after regular cleaning • Uneven airflow or hot/cold spots caused by clogged ductwork • Unexplained increase in energy bills due to restricted air movement • Recent construction, water damage, or pest infestation inside the duct system
What does your dedicated team’s duct-cleaning process involve?
1. Inspection – We use high-resolution duct cameras to document the interior condition and locate trouble spots. 2. Protection – Drop cloths, corner guards, and register covers keep your floors, walls, and furnishings clean. 3. Negative-pressure containment – A powerful HEPA-filtered vacuum is connected to the trunk line, placing the entire duct system under continuous suction so debris can’t escape into your living space. 4. Source removal – Agitation tools (rotary brushes, compressed-air whips, and skipper balls) dislodge buildup from the duct walls while the vacuum captures it. 5. Component cleaning – We clean and sanitize the blower, evaporator coil housing, and return plenum for a complete service. 6. Sanitizing & re-inspection – An EPA-registered antimicrobial fog can be applied if mold or bacterial growth was present. Finally, we re-inspect with the camera to confirm a job well done.
Will duct cleaning lower my energy bills and extend HVAC equipment life?
Yes. Dust and debris obstruct airflow, forcing the blower motor to work harder to maintain the set temperature. A U.S. Department of Energy study shows clean HVAC systems can operate up to 20 % more efficiently. Reduced strain means fewer breakdowns and a longer service life for major components such as the blower motor and heat exchanger. Cleaner coils also improve heat transfer, allowing your HVAC system to reach the thermostat setting faster and cycle off sooner, saving energy and money.
Is duct cleaning messy, and how do you protect my property?
Our NADCA-certified technicians use negative-pressure containment and sealed tool access points, so all dislodged contaminants are pulled directly into a HEPA-filtered vacuum outside the living area. Registers are covered during cleaning to prevent dust blow-back, and drop cloths protect floors and furniture. After the job, we wipe down registers, remove all protective materials, and leave your home or business as clean—or cleaner—than we found it. Most clients are surprised by how little disruption the service causes; you can remain on-site throughout the process if you wish.