Roof Repair

Roof Repair | Roofing | Chattanooga

For top-notch roof repair services in Chattanooga, trust the experts at HEP. We understand that a durable, leak-free roof is crucial for protecting your home and everything inside it. Our skilled technicians are experienced in tackling everything from minor leaks to major storm damage, ensuring your roof remains sturdy and reliable. We pride ourselves on our prompt, professional service, and we use only high-quality materials to ensure long-lasting repairs. At HEP, your satisfaction is our priority. Let us restore your peace of mind with our exceptional roof repair solutions. Contact us today for a free estimate and experience the HEP difference!

FAQs

How do I know if my roof needs repair?

Common signs that your roof may need repair include missing or broken shingles, water leaks inside your home, sagging roof sections, visible damage after a storm, and granules in your gutters. It’s also advisable to have regular inspections to catch any issues early.

What types of roofing materials do you repair in Chattanooga?

We repair a variety of roofing materials including asphalt shingles, metal roofs, tile roofs, wood shakes, and flat roofing systems. Our team is experienced with the specific challenges each type of material presents.

How long does a typical roof repair take?

The duration of a roof repair can vary significantly depending on the extent of the damage and the type of repair needed. Minor repairs may take a few hours, while more extensive repairs could take a day or longer. Our team will provide a time estimate during the initial assessment.

Will insurance cover my roof repair?

Insurance coverage for roof repairs depends on your specific policy and the cause of the damage. Most homeowner’s insurance policies cover damage from sudden, unexpected events like storms, but may not cover wear and tear or neglect. We recommend reviewing your policy and speaking with your insurance provider.

Can you provide a free estimate for my roof repair?

Yes, we offer free estimates for roof repairs. We will start with a thorough inspection to assess the damage and then provide a detailed estimate of the costs involved in the repair.

What should I expect during the roof repair process?

The roof repair process typically involves an initial inspection, where we identify and document the damage. After that, we will provide you with an estimate and schedule the repair work. On the day of the repair, our team will arrive with the necessary materials and equipment, complete the repair, and clean up the work area. We’ll then conduct a final inspection to ensure everything is done to your satisfaction.

What our customers say

Tim Lawson and Matt Williams performed a thorough review of the roof at my condo, gave me my options and I chose one. They performed their work that day in a fine manner.

David E.

Jason Shoop came out to look at a roof leak. He did a very thorough inside, and outside inspection, including pictures. He showed me the problem, and discussed the solutions available. He was very professional. Would recommend to anyone.

Randy F.

Jason was very polite and honest. He was also patient because off the weather, he had to come back the second time to install the attic fan. Once again, just before he could get started, it started to rain. He said he would wait for at least 30 minutes in his van to see if the storm would pass over. The storm grew worse so he had to come back a third time. Not only did he get the job finished, but he also fixed a loose roof shingle. I'm thankful for his hard work ethics.

S. P.

I wish all customer service was as good as the guys that work in the roofing department at HEP. They were polite, easy to talk to, very knowledgeable of my roof problem, explained everything that was wrong and what needed to be done immediately and in the near future. You guys are super!

Alice M.

Mark and Robbie, just visited us and repaired a complex problem with our basement that was flooding. They determined the root cause of the the problem quickly and repaired the damage the same day. HEP to the rescue 😀 Jason S did an amazing job with our roof. He is very thorough and solved an issue that other companies had struggled with. Go HEP! Richard just visited to do the preventive maintenance on our HVAC's. He was very thorough and didn't miss a thing. He also had great suggestions for us to consider and he has strong communications skills. Looking forward to seeing him again in 6 months.

Ian T.

Todd farmer did a thorough inspection as well as bringing in others to give opinion on this job to bring it up to standard making sure things were done correctly due to someone else's errors. Look forward to completed job. Absolutely awesome job.

K C.

HEP was prompt in getting our job estimated and starting work. We had them replace a patio roof and perform some other minor repairs on the roof. They came out on Saturday, and Jason walked through everything, explaining the rationale behind his recommendations. They were exactly in line with existing recommendations from our home inspection, so I had confidence that he was giving his honest opinion and not just trying to upsell. Due to a clerical error, they removed our entire roof by accident, but replaced it at no cost. They immediately notified me when this happened and got it rectified right away. They were honest and transparent through the whole process. After the completion of the work, I notified them of a couple of punch list items and they knocked them out quickly without me having to pester or make a scene like you would with a less reputable contractor. This is the kind of contractor that you keep around. Reliable, easy to contact, responsive, and honest. I am a very independent DIYer, but if I can't do it, my first call will definitely be to HEP. . Thanks Jason and everyone at HEP.

Zachary C.

Tim Matt Andrew did a great job putting new roof on my building. Highly recommend them.

Barbara C.

Jason inspected our roof. He went out of his way to address a couple of issues we had and informed us of the cost to repair the ones remaining. Very pleased with his service!

Wes B.

We have used HEP in the past for plumbing and also some roof issues. Because of this, they offered us a free roof inspection. The tech (Tim Lawson) that came out was on time (actually a little earlier than expected), was very helpful and knowledgeable. He took his time to explain the repairs that we will be needing to our roof, offered affordable pricing and was very professional. I would recommend this company as they are fair in price and have knowledgeable, friendly , professional employees. Thanks HEP and Tim Lawson.