Electrical

At HEP, we are dedicated to energizing your world with top-notch electrical services. Our expert technicians deliver reliable and efficient solutions, ensuring your home or business operates seamlessly. From comprehensive wiring and circuit installations to advanced troubleshooting and repair, we focus on safety and precision to meet your every electrical need. Experience unparalleled service with our commitment to quality and customer satisfaction, lighting the way to a brighter, more connected future. Choose HEP for all your electrical projects and see the difference expertise makes.

Electric Panel Upgrades

Electrical Fixtures

Electrical Outlets

Electrical Repair

Electrical Switches

Generators

Lighting Upgrades

Smoke Detectors

Solar Installation

Whole Home Rewires

FAQs

What should I do if a circuit breaker trips frequently?

If your circuit breaker trips frequently, it can indicate an overloaded circuit, a short circuit, or a ground fault. Start by unplugging all devices on that circuit. Plug them back in one at a time to identify any faulty device. If the breaker trips again, inspect for any visible damages or consult a licensed electrician to diagnose and rectify the issue.

How do I know if my electrical wiring needs to be replaced?

Indicators that your electrical wiring may need replacement include frequent tripped breakers or blown fuses, flickering lights, burning smells, discolored or charred outlets, and buzzing sounds. If your home is more than 30 years old and hasn't had a wiring upgrade, it's advisable to have a professional inspection.

What causes electrical outlets to spark?

Outlets can spark due to short circuits, overloaded circuits, old or worn-out wiring, or improper installation. While occasional, small sparks when plugging in appliances can be normal, consistent or large sparks are a serious hazard and should be addressed by a licensed electrician immediately.

How can I reduce my electricity bill?

To reduce your electricity bill, consider using energy-efficient appliances, installing LED bulbs, using smart thermostats, unplugging devices when not in use, and ensuring proper insulation. Performing regular maintenance on heating and cooling systems and checking for leaks around windows and doors can also significantly impact energy consumption.

Why do my lights flicker?

Flickering lights can be caused by several factors, including loose bulbs, faulty light switches, outdated wiring, or overloaded circuits. If the flickering is confined to one light, tighten the bulb or replace the light switch. If multiple lights flicker, contact a licensed electrician to inspect your electrical system.

What is the difference between a fuse and a circuit breaker?

Fuses and circuit breakers both protect electrical circuits from overloads, but they function differently. A fuse contains a metal wire that melts and breaks the circuit when overloaded, and it must be replaced after it blows. A circuit breaker, on the other hand, has a switch that trips to break the circuit and can be reset manually without needing replacement.

What our customers say

Ed was very professional and has been to our home on more than one occasion for pipe and plumbing repair. He always does a great job and is very honest about the repairs needed. HEP as a company does a good job overall calling ahead to let you know someone is on their way to complete the work.

Amy W.

Zack came after hours 9pm to be exact helped me with everything my electrical issue and was super nice ! So I really aprecia-te the effort and exclusivity in helping us and not let us hang for the night through the weekend. Much appreciated !

Knoxville W.

We had a very old water heater that broke down. I called at 7:30 am and had a technician come out by 9:00 am to assess the problem. By that evening, we had a new water heater installed. There was an issue with an electrical short in the wiring, but another technician came by quickly to fix the problem. Mark Welch, Tommy, and Jennie were prompt, kind, and offered great service. We utilized the loyalty to program to save on our new water heater. I will definitely use HEP again in the future!

Hannah B.

Chuck came out figured out or problem fast and gave a good price to repair thx

Kevin B.

We called Tuesday and got an appointment Wednesday morning to get several faucets repaired. Tommy arrived at my grandmother’s home early this morning and did such an amazing job of explaining and fixing the issues we were having. Now we have new faucets that are working perfectly! We also signed up for the loyalty membership so that we can get a free estimate for any plumbing or electrical issue. Thank you, Tommy, for your 5 star service and taking care of my grandmother.

Marisa W.

Having used an other electrical repair company in the Knoxville area and not being to pleased. Using HEP was a great experience. The service technician, Zach, went above and beyond. He was on time, he was extremely professional, and gave great customer service. He wins the title of "Mr Electric." 😀 I would highly recommend HEP to anyone based on my experience I witnessed today. Zach and "Apprentice" --- Adam came back today to do some more electrical work that needed to be done. Once again they were on time, very courteous. They went in to detail on the issues and how to fix them. I would highly recommend HEP. I will be using them in the future .

Mark H.

Chuck arrived promptly diagnosed the problem and gave me the repair options. I’m very pleased with the work as well as the customer service.

Lisa W.

HEP was prompt and sent technician to get my electrical problems fixed in a timely manner and he was a great person and I appreciate them very much!!Thanks Zack Plemons !!!