Electrical

HEPElectrical

Electrical | Pioneer

At HEP, our electrical expertise powers innovation and reliability—providing you with state-of-the-art solutions designed to meet your ever-evolving needs. Embracing cutting-edge technology alongside time-tested methods, we ensure every project is executed with precision and a deep understanding of safety and efficiency. Whether you're upgrading your systems or embarking on a new installation project, our approach is both comprehensive and tailored to your specific requirements.

Experience a seamless blend of ingenuity and practicality in every service we offer. We pride ourselves on creating sustainable electrical solutions that not only reduce energy consumption but also elevate performance, making your environment safer and more efficient. Trust HEP to light up your journey with excellence and innovation under the Pioneer umbrella.

FAQs

What types of electrical services does Pioneer offer?

Pioneer provides a wide range of electrical services including installation, maintenance, repair, and upgrade of electrical systems for residential, commercial, and industrial projects. Whether you need to install new wiring, upgrade your electrical panel, or ensure safety compliance, our expert team is equipped to handle your needs.

How do I schedule an appointment for electrical services?

Scheduling an appointment with Pioneer is simple. You can either call our customer service hotline or fill out the appointment request form available on our website. Once your request is received, one of our service coordinators will contact you to confirm the details and schedule a convenient time for a technician to visit.

Are your technicians licensed and experienced?

Yes, all of our technicians are fully licensed, insured, and have years of experience in the electrical industry. We ensure continuous training and certification in the latest technologies and safety standards, so you can be confident that your electrical systems are in capable hands.

What safety standards does Pioneer follow in its electrical installations?

Safety is our top priority at Pioneer. We strictly adhere to national and local electrical codes, including the National Electrical Code (NEC) and other relevant standards. Our team follows best practices and uses high-quality, tested materials and tools to ensure every installation and repair is safe and reliable.

How do I prepare my property for an electrical service appointment?

Before your appointment, please ensure that the area where work will be performed is accessible and free from any obstructions. It is also helpful to note any specific issues or areas of concern in advance. Our technician will provide additional guidelines when the appointment is confirmed to ensure a smooth and efficient service experience.

Do you offer energy-efficient solutions or system upgrades?

Yes, Pioneer is committed to helping our customers reduce energy consumption and lower utility costs. We offer a variety of energy-efficient solutions, including LED lighting upgrades, smart home integrations, and advice on modernizing your electrical infrastructure. Contact us for a consultation to see how we can customize energy-saving solutions for your specific needs.

What our customers say

Had Jason doing electrical and Jeremiah doing plumbing today. Both gave excellent service. I will ask for them again.
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Steve R.
Great personal interest in my situation and the solution to the problem. Rick, Will and Chris looked for the best HVAC system at the best price and backed it up with the best warranty. Top of the line quality Carrier! Thanks for the HEP! The sales guy, Rick Lounders, really knows his stuff. I worked in HVAC a while ago and he set me right on a couple of my ideas that would have been very wrong moves. I bought top of the line Carrier heat pumps and a very pleased. Also, the installers, Eddie Hawkins and Tim Sexton, and another guy - forget his name) were very sharp and the finish job looks VERY professional! They answered every question, showed me how everything worked, and cleaned up every scrap. They even wore booties to keep from getting leaves in the house - my wife was all about that. Use me as a reference or display job anytime! Thanks to Chris, too, for helping with the deal. Those Reme Halo UV lights are great. Kevin Stevens did a quick service call for a blown fuse, 4/4 - I was happy with the speed of response & checked everything over in detail. Very nice!
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TJ T.
Jessie the Electrician and David the plumber were amazing. David went out of his way to try and help me fix my problem. When there was no solution other than a new countertop he made sure I was taken care of. Chris came out and quickly helped me so that I can begin using my kitchen again.
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Christyn K.
Todd Farner is very personable and arrived much faster than I expected. The repair window was for between 4p and 6p and he got here at 3:50p! My house was a wreck and Todd did not judge and I am so grateful for that. Todd was very informative and explained to me what the issue was and luckily it wasn’t too major. Todd also told me about this great maintenance plan that they offer and they will inspect and maintain some water, HVAC, and electrical issues: just ask!
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Aria W.
Todd Farnar, showed up as promised, issue diagnosed, priced, and repaired quickly. If I ever have the need for HEP again, I will ask for Todd.
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James D.
First of all let me say that every interaction I have had with HEP technicians has been exemplary. This ranges from replacing a hot water heater to general plumbing to general electrical work. Today’s kudos go to Rick (electrician) and Randy (HVAC). Not only did they know what they were talking about (not a given in today’s world) but I felt like they were family before they left. On top of that Allen came back out at 6:30 to write up a quote. One stop shop with high quality. It can’t get better than that.
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Laurie M.
Had a wonderful experience with HEP. They were very informative and time effiecent with every job they came to out to do. Great prices to boot. We have used them on multiple projects ( heating, elective, and plumbing) and was never disappointed. Rick Hoe is an outstanding electrician and did an amazing job during our remodeling process. We feel at ease with all the new electrical changes that were made. Thanks HEP!!
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Courtney M.
Daivd and James were very efficient.Explaining exactly what they were going to do.Went out of their way to make sure everything was connected and in good working order.Also pleasant to talk to.
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Ron B.
When matt& Alan came to the door, they were willing to service the customer. As the entire crew which were plumbing, electrical & remodeling. I will continue to be a loyal customer since 2006. The professional & respect shown to me was amazing. Hep is the place to go for a single woman.
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Carol L.
Kevin was excellent. Very pleasant to talk to and explained what he was doing clearly. He triaged the issue and fixed the faulty component within the hour. Very happy with his service and he is definitely an expert in his field.
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Chris S.

Areas We Serve

Bristol
Belvidere
Tazewell
Caryville
Pioneer
Kodak
Cosby
Deer Lodge
Guild
Greeneville
Bluff City
Evensville
Talbott
New Market
Newcomb
Duff
Clinton
Mascot
McDonald
Cumberland Gap
Sale Creek
Collegedale
Sewanee
Blaine
Rockwood
Graysville
Morristown
Jonesborough
Walland
Friendsville
Mulberry
Sequatchie
Halls
Jamestown
Hillsboro
Ooltewah
Erwin
Hixson
Harriman
Tullahoma
Jefferson City
Decherd
Lynchburg
Louisville
La Follette
Ocoee
Lenoir City
Farragut
White Pine
Strawberry Plains
Alcoa
Lancing
Soddy-Daisy
Gatlinburg
Maryville
Harrogate
Church Hill
Rogersville
Washburn
New Tazewell
Powell
Rutledge
Luttrell
Niota
Sunbright
Spring City
Elora
Loudon
Old Fort
Oliver Springs
Coalmont
Tellico Plains
Bean Station
Seymour
Briceville
Ten Mile
Dandridge
Charleston
Knoxville
Heiskell
Thorn Hill
Kelso
South Pittsburg
Helenwood
Turtletown
Reliance
Harrison
Chattanooga
Cookeville
McMinnville
Copperhill
Shelbyville
Clairfield
Tracy City
Winfield
Georgetown
Pigeon Forge
Elizabethton
Blountville
Gruetli-Laager
Oak Ridge
Lake City
Maynardville
Palmer
Huntsville
Andersonville
Riceville
Signal Mountain
Oakdale
Lookout Mountain
Crossville
Wartburg
Etowah
Sparta
Cowan
Estill Springs
Oneida
Altamont
Pelham
Monteagle
Corryton
Robbins
Newport
Dayton
Pikeville
Whitwell
Athens
Ducktown
Sharps Chapel
Jacksboro
Englewood
Grandview
Vonore
Johnson City
Birchwood
Sevierville
Beersheba Springs
Dunlap
Speedwell
Cleveland
Sweetwater
Karns
Jellico
Fountain City
Rockford
Huntland
Monterey
Fayetteville
Kingsport
Delano
Philadelphia
Kingston
Jasper
Townsend
Benton
Calhoun
Madisonville
Decatur
Apison
Flintville
Manchester
Norris
Petros
Crab Orchard
Allardt
Mountain City
Greenback
Winchester
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