Johnson City Area

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Johnson City Area | HEP

At HEP's Johnson City location, we're your one-stop solution for all your home needs. Whether it's heating and air conditioning to keep you comfortable year-round, electrical work to light up your space safely and efficiently, plumbing services to ensure everything flows smoothly, or roofing to protect your home from the elements, our team of skilled professionals has got you covered. With a commitment to quality and customer satisfaction, we make maintaining and enhancing your home stress-free and straightforward. Choose HEP for reliable service that lets you enjoy the comforts of your home without worry.

Our Trades

Expert technicians in every field.

What Our Customers Say

"Jacob Newman was great and excellent customer service"

Michael S.

"Josh was quick and courteous, and answered all my questions."

Yvonne W.

"Hanniel was amazing. He was efficient and a quick troubleshooter. We will request him for all our future problems."

Tyrus C.

"Nathan Roger's simply knows his stuff!!! Greatly appreciated on our end."

Adam S.

"Josh Newman is Very friendly, informative with great knowledge of the job each and every time!"

Stephanie F.

"Tristen and Nathan gave great service today. They explained everything greatly."

Margie B.

"Travis is King. This young man came in fast and efficiently solved the issue. Very polite and courteous. Wouldn't hesitate to use them again."

KB F.

"Will was great he took care of us and made sure everything was done correct."

Rhonda W.

"Patrick is very knowledgeable and efficient. Highly recommend to contact him."

Shayla R.

"Josh Williams helped me out today, he was very thorough and friendly!"

Leslie G.

FAQs

How often should I service my heating and air conditioning system?

We recommend servicing your heating and air conditioning system at least once a year. Regular maintenance can prolong the life of your equipment, improve its efficiency, and help prevent unexpected breakdowns.

What are the benefits of upgrading to a programmable thermostat?

Upgrading to a programmable thermostat can offer energy savings, improved comfort, and convenience. It allows you to set different temperatures for different times of the day, ensuring your home is comfortable when you're there and saving energy when you're not.

How can I tell if my electrical system needs an upgrade?

Signs your electrical system may need an upgrade include frequently tripped circuit breakers, flickering lights, warm or discolored wall plates, and the use of multiple power strips. An outdated electrical system can pose safety risks, so it's important to have it evaluated by a professional.

What should I do if I have a plumbing leak?

If you have a plumbing leak, the first step is to shut off the water supply to prevent further damage. Then, contact a professional plumber to assess and repair the leak. Temporary fixes may not resolve the underlying issue, so it's essential to get expert assistance.

How do I know if my roof needs to be replaced?

Signs that your roof may need to be replaced include missing or damaged shingles, leaks, sagging, and granules in the gutters. If your roof is over 20 years old, it's a good idea to have it inspected. A professional roofer can provide an assessment and recommend the best course of action.

Can I handle minor electrical repairs and installations myself?

While some minor electrical tasks like changing a light bulb or resetting a circuit breaker can be done by homeowners, any repairs or installations involving wiring should be handled by a licensed electrician. This ensures the work complies with safety codes and minimizes the risk of injury or fire.