- HEP
- Knoxville

Knoxville Area
Knoxville Area | HEP
At HEP, we’re proud to serve the Knoxville community with dependable solutions for heating and air conditioning, electrical, plumbing, and roofing. Our expert technicians bring both skill and dedication to every project—whether it’s a routine checkup on your HVAC system, a fast fix for a leaky pipe, or a complete roofing installation. We’re committed to ensuring your home stays comfortable, safe, and functional year-round, giving you peace of mind and more time to enjoy life in beautiful East Tennessee.
When you work with HEP, you’ll get professional service that’s tailored to your needs, backed by prompt response times and clear communication. We aim to make every step of the process simple and stress-free, from scheduling a convenient appointment to completing the job right the first time. Trust our team to handle every aspect of your home’s essential systems, so you can focus on the moments that matter most.
Our Trades
FAQs
How often should I schedule maintenance for my HVAC system in Knoxville?
Due to Knoxville’s hot, humid summers and mild to chilly winters, it’s best to have your HVAC system inspected and serviced at least twice a year. Routine check-ups in the spring and fall ensure your system is prepared for extreme temperatures, improves efficiency, and catches minor issues before they lead to costly breakdowns.
What factors should I consider before deciding to repair or replace my HVAC unit?
Key factors include the age of your system, the frequency of needed repairs, and any recent spikes in energy bills. If the unit is over 10–15 years old, requires frequent repairs, or shows signs of declining efficiency, replacing it could offer long-term savings. A certified technician can help you weigh upfront costs against potential energy savings and reliability.
How can I prevent or address common electrical issues in my Knoxville home?
Regularly check for flickering lights, frequently tripped breakers, or outlets that feel warm. These can be early signs of wiring or panel issues. Having an electrician perform an annual inspection can catch potential problems before they become dangerous. Additionally, ensuring any new electronics or renovations adhere to current codes helps maintain a safe, efficient electrical system.
What plumbing practices can help me avoid costly repairs in Knoxville’s climate?
Knoxville’s varying temperatures can cause pipes to expand and contract, leading to leaks or bursts. To minimize problems, have your pipes inspected annually and insulate any that are exposed to cold temperatures. Avoid pouring grease down drains, use drain catchers to prevent clogs, and fix minor leaks early to prevent larger issues. If you notice reduced water pressure or frequent clogs, consult a plumber before the problem worsens.
When should I schedule a roof inspection and how often?
A professional roof inspection is recommended at least once a year, ideally in the spring or fall when weather is moderate. If Knoxville experiences severe storms or high winds, an additional post-storm check is prudent. Regular inspections help identify missing shingles, leaks, or other damage before they lead to bigger, more expensive problems.
What steps should I take if I notice a leak or water damage in my roof or ceiling?
First, contain the water using buckets or towels to minimize damage. Next, try to identify the source of the leak—often a damaged shingle or flashing. Contact a professional roofer promptly for a thorough inspection and repair. Ignoring even minor leaks can lead to mold growth, weakened structural integrity, and more extensive (and expensive) repairs down the road.