Latest Blog Posts

HEP fixed a homeowner’s flickering lights and crowded breaker box, installing a dedicated 220 V outlet in Duff for safe, code-compliant electrical upgrades.

Learn how HEP solved an Oak Ridge case of heat pump false alarms and emergency lockout by replacing the unit with surge protection and a digital thermostat.

HEP replaced a rusted, discolored water heater vent in Knoxville with a flexible metal vent, sealed joints, and insulation for safe, efficient exhaust

HEP solved a homeowner’s nonstop-running, no-cool-air HVAC problem in Oliver Springs with a high-efficiency split system upgrade for instant comfort and peace of mind.

Case study: HEP fixed a Winfield homeowner’s AC blower failure by replacing the motor, wheel and housing, restoring efficient, long-lasting cool air.

HEP replaced a decade-old water heater, added a proper relief valve drain line and nail guards for a safe, code-compliant installation in Jonesborough.

HEP technicians fixed a leaking water heater in Lenoir City by replacing cracked PEX and installing a new unit, restoring reliable hot water service.

Discover how HEP resolved a Knoxville home's freezing AC coils with a full HVAC system upgrade, restoring cool comfort and energy efficiency.

Knoxville homeowner’s high water bills solved: plumber found underground leak, replaced lines with PEX tubing, fixed disposal, and restored yard.

See how HEP fixed a Johnson City home’s aging HVAC—eliminating odors and boosting efficiency with UV purification, dedicated power and air-quality monitoring.

Madisonville homeowner’s leaky crawl space got fast spot repairs with new connectors and PEX upgrades, solving drips immediately and preventing future leaks.

Kingsport homeowner solved frequent heat pump breakdowns with a modern 3-ton split system upgrade, ensuring reliable, efficient heating and cooling year-round.