Electrical Repair

Electrical Repair | Electrical | Mountain City

At HEP's Electrical, we take pride in offering top-notch electrical repair services to the Mountain City community. Our team of certified professionals is committed to ensuring that your systems are not only running smoothly but are also safe and reliable. Whether you’re dealing with minor glitches or in need of a more extensive repair, we bring a comprehensive, personalized approach to every job.

Experience the HEP difference with prompt, friendly service that's built on a foundation of industry expertise and care. We understand that electrical challenges can disrupt your day, which is why we offer quick, efficient solutions designed to minimize downtime and maximize safety. Trust us to safeguard your home or business with quality repairs and dedicated customer support every step of the way.

FAQs

What electrical repair services are available in Mountain City?

We offer a wide range of electrical repair services in Mountain City, including troubleshooting outages, wiring repairs, circuit breaker replacements, outlet repairs, and lighting installation. Our experienced technicians are trained to handle both residential and commercial electrical issues safely and efficiently.

Are your electricians licensed and insured?

Yes, all of our electricians are fully licensed and insured. We adhere to local and national electrical codes and safety standards. This ensures that you receive professional, reliable service, and gives you peace of mind knowing that your property is protected during any repairs or installations.

How do I schedule an appointment for electrical repairs?

Scheduling an appointment is straightforward. You can contact us by phone or through our online contact form. Provide details about your issue, and one of our customer service representatives will help arrange a timely visit. We strive to provide flexible scheduling options to meet your needs, even in urgent situations.

What should I do in case of an electrical emergency?

In an electrical emergency, such as a significant power outage, sparks, or exposed wiring, first ensure everyone’s safety by turning off the main power supply if it is safe to do so, and evacuate any dangerous areas. Then, contact our emergency service hotline immediately. We offer 24/7 emergency response and will dispatch a qualified technician to assess and resolve the issue as quickly as possible.

How can I get an estimate for my electrical repair project?

To receive an estimate, contact our office to schedule an initial consultation and on-site evaluation. One of our expert electricians will assess the scope of the repair or installation work and provide a detailed, transparent estimate. We pride ourselves on offering competitive pricing with no hidden fees, so you feel confident in the service you’re receiving.

Do you offer maintenance services to help prevent future electrical issues?

Yes, we offer comprehensive electrical maintenance services to help prevent future problems. Regular maintenance inspections, system upgrades, and safety checks can extend the lifespan of your electrical system and prevent potential hazards. Our team can develop a customized maintenance plan based on your specific needs and the age of your electrical system.

What our customers say

Jesse inspected our electrical today and very personable and professional. Will recommend Hep services to friends.

Grimm S.

Have used HEP services twice, plumbing and electric. Both repair men were prompt, cleaned up after the job, was pleasant to work with. Got good response/ turn around from the initial call until the job was finished. Even placed at call on Sunday evening. I have a maintance agreement that I pay yearly and plan to renew when it is time. It sure take's the work out of trying to find a reliable service provider.

Marcy G.

They gave fast service and the electrician fixed something I thought would have to be replaced, therefore saving me some money!

Natalie P.

Well waiting on another company and could not even get an estimate. Went ahead and called HEP! They made me an appointment for the next day and after the first HEP Rep came for the estimate ...Joe and Dart came the next day. These guys were great. Brought parts saw the problem immediately and included me in all the decisions and planning. Joe showed me the completed job when he and Dart were finished. PERFECT! I highly recommend HEP especially if you get Joe Brown and Dart Cremeans!! Thanks guys! Happy customer ....J

J D.

UPDATE: I bought a new house and Robbie came out to fo a gas line test for me. Great service, as always. Socially distant, polite, friendly, and knowledgeable. Joshua from HEP came out to do the summer inspection and found an issue the company (listed in the review below) caused by shoddy workmanship. So glad I have now switched everything over to HEP. Will came out at 1:30am to fix my HVAC. I had a bad capacitor and the repair took 15 minutes. This was after Mike, at A1 Finchum told me he'd workedworked 16 hours and it would not be fixed until morning, and oh there were 3 ahead of me. Kicker, I have Multiple Sclerosis and can not tolerate heat. HEP was prompt and a lifesaver. Total cost was under $500. Much appreciated!

Melissa L.

Connor arrived quickly and was quickly able to fix the issue. Job site clean and job complete.

Brian D.

HEP installed our Trane unit a couple of years ago and were here yesterday to inspect the system as part of our agreement with them. The technician was very nice, called ahead, arrived on time, put disposable covers over his shoes before entering our home. He did a thorough job with the inspection and gave us hints on the filters we need to be using for most efficient operation. We have used them for electrical problems and for plumbing issues and have always been very satisfied with the work. I like that they answer the phone when you call as opposed to getting a recording. When they give you a range on the time that they will be coming, they always honor it. We first used them for an electrical emergency about three years ago and have had them back several times since and have always been happy with the service.

Billie P.

First of all let me say that every interaction I have had with HEP technicians has been exemplary. This ranges from replacing a hot water heater to general plumbing to general electrical work. Today’s kudos go to Rick (electrician) and Randy (HVAC). Not only did they know what they were talking about (not a given in today’s world) but I felt like they were family before they left. On top of that Allen came back out at 6:30 to write up a quote. One stop shop with high quality. It can’t get better than that.

Laurie M.

I've used HEP twice. Once for electrical work and once for new windows. Both experiences were great. Professional work done by experienced craftsmen. The price was reasonable and the quality was excellent.

Steve H.

Had a wonderful experience with HEP. They were very informative and time effiecent with every job they came to out to do. Great prices to boot. We have used them on multiple projects ( heating, elective, and plumbing) and was never disappointed. Rick Hoe is an outstanding electrician and did an amazing job during our remodeling process. We feel at ease with all the new electrical changes that were made. Thanks HEP!!