Customer Satisfaction

HEPCustomer Satisfaction

Customer Satisfaction | HVAC Unit Replacement | Heating and Air Conditioning | Knoxville

At HEP, we take pride in serving the Knoxville community with top-notch heating and air conditioning services that keep you comfortable year-round. Our dedicated technicians are trained to handle a variety of systems and technologies, and we always put your needs first when performing HVAC unit replacement, maintenance, or repairs. You can count on us to deliver exceptional workmanship every time.

As part of our commitment to customer satisfaction, we offer comprehensive inspections, detailed consultations, and transparent estimates so you can make an informed decision about your investment. Whether you’re upgrading an outdated system or looking for ways to improve energy efficiency, our friendly and knowledgeable team is here to guide you through every step of the HVAC unit replacement process. With HEP by your side, you’ll enjoy both peace of mind and dependable comfort all year long.

FAQs

What are the signs that I need to replace my HVAC unit?

Several signs indicate it might be time to replace your HVAC unit: if your system is over 10-15 years old, requires frequent repairs, has become increasingly inefficient, emits unusual noises, or struggles to maintain a consistent temperature, replacement may be necessary. Additionally, if your energy bills have spiked without an explanation, this could also point to an inefficient system.

How long does it typically take to replace an HVAC unit?

The process of replacing an HVAC unit usually takes between one to three days. This timeline can vary based on factors such as the complexity of the installation, the size of the system, any modifications required for ducts, and the condition of existing infrastructure. Our team will provide a more precise estimate after evaluating your specific needs.

What should I consider when selecting a new HVAC system?

When selecting a new HVAC system, consider the size and layout of your home, energy efficiency ratings (such as SEER for air conditioners and AFUE for furnaces), your budget, and features that enhance comfort and convenience. Consulting with an HVAC professional can help determine the best unit for your climate and household needs.

Are there any local incentives or rebates for upgrading my HVAC system in Knoxville?

Yes, Knoxville residents may qualify for various local incentives or rebates when upgrading to energy-efficient HVAC systems. These can include federal tax credits, energy company rebates, and state or local energy efficiency financing programs. It is advisable to check with both local authorities and your utility provider for the latest offerings.

How do I maintain my new HVAC unit to ensure it lasts as long as possible?

To maintain your HVAC unit, schedule regular professional inspections and maintenance. Change air filters every 1-3 months, ensure the outdoor unit is free from debris, and check for any unusual noises or performance issues. Consistent maintenance helps improve efficiency, extend lifespan, and prevent unexpected breakdowns.

What is the cost of replacing an HVAC unit in Knoxville?

The cost of replacing an HVAC unit in Knoxville can range from $3,000 to $7,500, depending on the type and size of the unit, the complexity of the installation, and any additional features or modifications required. Getting quotes from multiple professionals and discussing your options with them will help you get a more accurate estimate tailored to your needs.

HEP
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(423) 819-7773