Years Of Experience
Years Of Experience | Heat Repair | Heating and Air Conditioning | Petros
For more than two decades, HEP has been the name Petros homeowners call first when the chill sneaks indoors. Our certified technicians combine old-fashioned craftsmanship with modern diagnostics to pinpoint issues fast, whether it’s a sputtering pilot light, a worn-out blower, or mysterious cold spots that never seem to go away. We arrive on time, explain every option in plain language, and back our workmanship with iron-clad guarantees—because keeping your family comfortably warm isn’t just a job, it’s our promise.
When you book a heat repair with HEP, you tap into a deep well of local experience and a fleet stocked with the exact parts your furnace or heat pump needs. That means fewer callbacks, no surprise fees, and the peace of mind that comes from partnering with a team that’s been warming Petros homes since before streaming was a thing. Discover why your neighbors keep our number on speed dial the moment the temperature dips.
FAQs
How many years of experience do you have repairing heating systems in Petros, and why does that matter to me?
Our team has served homeowners and small businesses in Petros for more than 25 years. That longevity means we’ve worked on every major brand and model of furnace, boiler, and heat pump installed in the area since the 1990s. With decades of hands-on knowledge, we can quickly diagnose problems that less-experienced technicians might miss, shorten repair time, and ensure your equipment is restored to factory specifications the first time.
What kinds of heating equipment can you repair?
Because of our broad experience and continual certification updates, we service virtually all residential and light-commercial heating systems, including gas and electric furnaces, oil furnaces, dual-fuel hybrids, high-efficiency condensing units, boilers, radiant floor systems, mini-split heat pumps, and packaged rooftop units. If it heats a home or small business in Petros, chances are we’ve repaired it before and stock the parts to fix it fast.
Do you offer 24/7 emergency heat repair in Petros?
Yes. Heating failures rarely happen at convenient times, so our technicians are on call around the clock, including weekends and holidays. When you call our emergency line, you’re connected to a live local dispatcher, not an out-of-state answering service. We aim to arrive at your door within 2 hours for after-hours calls inside Petros city limits and carry fully stocked service vans to resolve most issues on the first visit.
Are your technicians licensed and certified?
Absolutely. Every field technician holds a Tennessee HVAC license, EPA Section 608 refrigerant certification, and factory training credentials from leading manufacturers such as Trane, Lennox, Carrier, and Rheem. We also require 40 hours of continuing education each year to stay current on code changes, emerging technologies, and best safety practices.
What kind of warranty or guarantee do you provide on heat repair work?
All parts we supply are covered by a manufacturer’s warranty that typically ranges from 1 to 10 years, depending on the component. In addition, we back our labor with a 1-year workmanship guarantee. If a repair we performed fails within that period under normal operating conditions, we’ll return and fix it at no charge. We also provide clear, upfront pricing before work begins so there are no surprises on your invoice.
How can I keep my heating system from breaking down again?
The most effective way to prevent future failures is regular maintenance. We recommend scheduling a professional tune-up each fall that includes cleaning burners or heat exchangers, checking safety controls, lubricating moving parts, tightening electrical connections, and measuring combustion efficiency. Replacing air filters every 1–3 months, keeping supply and return vents clear, and installing a programmable thermostat to reduce runtime when you’re away will also extend equipment life and lower energy bills. Ask about our affordable maintenance plans that offer priority scheduling and discounts on any repair needs that do arise.