Routine Maintenance

HEPRoutine Maintenance

Routine Maintenance | Air Conditioning | Heating and Air Conditioning | New Tazewell

Nestled in the hills of New Tazewell, HEP keeps homes cozy and cool with routine maintenance that treats your heating and air conditioning system like the year-round workhorse it is. Our certified technicians arrive on schedule, clean coils, tighten connections, and swap filters before tiny issues snowball into costly breakdowns. The result is whisper-quiet comfort, lower energy bills, and the peace of mind that comes from knowing your family’s indoor climate is under the care of local experts who live just down the road.

Every visit is tailored to the unique demands of our region’s steamy summers and brisk winters. We calibrate thermostats for precision, inspect ductwork for hidden leaks, and document every detail so you’ll always know the health of your system. With HEP’s friendly pros on your side, you can enjoy each season in New Tazewell without giving a second thought to heating or air conditioning—except to appreciate how effortlessly it keeps you comfortable.

FAQs

How often should I schedule routine air-conditioning maintenance in New Tazewell?

For most homes and light-commercial spaces in New Tazewell, we recommend one comprehensive tune-up each spring before the cooling season begins. If your system runs year-round for both heating and cooling, enrolling in a twice-a-year maintenance plan (spring for A/C, fall for heating) ensures optimum performance during our humid summers and cool winters.

What does your routine maintenance visit include?

Our certified technician will: • Inspect and clean the outdoor condenser coils and indoor evaporator coil • Check refrigerant charge and look for leaks • Test capacitor, contactor, blower motor, and all electrical connections • Replace or clean the air filter • Calibrate thermostat and test system start-up/shut-down • Flush and treat the condensate drain line • Lubricate moving parts and tighten fasteners • Provide a written report with any recommendations The service typically takes 60–90 minutes and is performed with minimal disruption to your day.

Will routine maintenance really lower my energy bills?

Yes. Dirty coils, low refrigerant, and loose electrical connections force an A/C unit to run longer and work harder, using more electricity. The U.S. Department of Energy estimates that a well-maintained cooling system can operate up to 15% more efficiently. In New Tazewell, where summer highs often climb into the 90s with high humidity, that efficiency translates into noticeable savings on your monthly utility statements.

Can maintenance prevent unexpected breakdowns during the hottest days?

While no service can guarantee zero failures, regular inspections catch small issues—such as a weakening capacitor or clogged drain line—before they trigger a mid-summer breakdown. National studies show that systems receiving annual maintenance experience 40% fewer emergency calls than neglected equipment. It’s the most effective way to keep your family comfortable and avoid expensive after-hours repairs.

Does regular maintenance keep my manufacturer warranty valid?

Nearly all major HVAC manufacturers (Trane, Carrier, Lennox, Goodman, etc.) require documented annual service by a licensed contractor to maintain full parts coverage. Skipping routine maintenance can give the manufacturer grounds to deny a warranty claim. Our visit records and digital inspection reports serve as proof of compliance should you ever need to file a warranty request.

How much does a maintenance plan cost, and is it worth it?

For a typical residential split system in New Tazewell, a single tune-up is $99–$129. A discounted annual plan that covers both spring A/C and fall heating service starts at $169 and includes perks such as priority scheduling, no after-hours fees, and 10% off repair parts. Considering the energy savings, extended equipment life, and reduced risk of major breakdowns, most homeowners recoup the plan cost within the first year.

HEP
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(423) 819-7773