Alcoa Area

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Alcoa Area | HEP

At our Alcoa location, HEP offers top-notch services in heating and air conditioning, electrical work, plumbing, and roofing. Our skilled technicians are dedicated to ensuring your home stays comfortable, safe, and efficient year-round. Whether you’re dealing with a leaky faucet, faulty wiring, an unreliable HVAC system, or a roof in need of repair, we’ve got you covered. We pride ourselves on delivering expert solutions with a smile, always prioritizing your satisfaction and peace of mind. Discover how our comprehensive services can make your home run smoothly and enhance your quality of life.

Our Trades

Expert technicians in every field.

What Our Customers Say

"Nathan was very professional and knowledgeable and friendly got us financing thank God for HEP and they are lucky to have Nathan Rogers"

Mary G.

"Jacob Newman the best guy to deal with very effective and informative thanks Jacob you the man !!!!! I’m a happy camper"

Amy H.

"Nathan Roger's simply knows his stuff!!! Greatly appreciated on our end."

Adam S.

"Patrick was on time and explained everything thoroughly"

Martin H.

"The gentleman who helped me, Will Pack had Great people skills and was very respectful. He also gave me a price that was less than I expected."

Johnathan M.

"Had a chance to have Jacob Newman assist us. His customer service was phenomenal. He was very knowledgeable and professional. As always HEP was great."

Nathan W.

"Amanda was excellent! She was on time and resolved the issue."

Robert B.

"Jacob Newman was amazing!!! Very friendly dog friendly!!!"

Brittany C.

"Josiah was very pleasant and quick in diagnosing the problem. Well pleased with his service."

Hugh D.

"Brett Nicely went above and beyond in explaining his work, very knowledgeable and friendly. I would highly recommend him."

R S.

FAQs

How often should I service my heating and air conditioning system?

It's recommended to service your heating and air conditioning system at least once a year. Ideally, schedule maintenance for your heating system in the fall and your air conditioning system in the spring to ensure optimal performance and efficiency throughout the respective seasons.

What should I do if my electrical outlets aren't working?

First, check if the outlet is a GFCI (Ground Fault Circuit Interrupter) type and see if it needs to be reset by pressing the reset button. If that doesn't work, check your breaker panel to ensure no breakers have tripped. If the problem persists, it's best to call a licensed electrician to diagnose and fix the issue.

How can I prevent plumbing clogs in my home?

To prevent plumbing clogs, avoid flushing items like wipes, sanitary products, and paper towels down the toilet. In the kitchen, use drain strainers to catch food particles and never pour grease or oil down the sink. Regularly cleaning your drains with safe, non-corrosive cleaning products can also help maintain free-flowing pipes.

When should I replace my roof?

The lifespan of a roof depends on the materials used. Asphalt shingles typically last 20-25 years, wood shingles around 20-30 years, and metal roofs can last 50 years or more. If you notice signs of damage such as leaking, missing shingles, or significant wear and tear, it's time to consult a roofing professional for an assessment.

Why is my HVAC system making unusual noises?

Unusual noises from your HVAC system could indicate several issues. Rattling might suggest loose components, hissing could indicate a refrigerant leak, and banging or clanking might mean parts are broken or have come loose. It's important to have a professional technician inspect your system to diagnose and address any problems.

What electrical upgrades should I consider for an older home?

For an older home, consider upgrading the electrical panel to handle modern electrical demands, adding more outlets to prevent overloading circuits, and ensuring all wiring meets current safety standards. You might also want to install GFCI outlets in kitchens and bathrooms to protect against electrical shocks.