Knoxville Area

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Knoxville Area | HEP

Welcome to HEP's Knoxville services page, where comfort and quality meet unparalleled expertise. Whether you're experiencing heating or cooling issues, encountering electrical problems, dealing with plumbing challenges, or in need of a reliable roofing solution, our team is here to help. Our professionals are committed to providing top-tier service, ensuring your home remains a haven of comfort all year round. Experience the HEP difference, where customer satisfaction and exceptional craftsmanship are at the heart of everything we do. Your comfort is our priority, and we’re just a call away for all your home service needs in Knoxville.

Our Trades

Expert technicians in every field.

What Our Customers Say

"Nathan Rogers gave me you done a wonderful job gave great advice. Would recommend hep"

Danny P.

"Jacob Newman was great! Super helpful and knowledgeable!"

Hayley P.

"Jacob Newman and Martin Povall very helpful and professional. Appreciate you both!"

Todd F.

"Jacob Newman was very helpful and really knew what he was doing. I would definitely use Hemp for anything because of the way he treated me."

Sandi O.

"Richard came to do the repairs and he exceeded our expectations, came with a positive attitude and plenty of knowledge. Got our repairs done swiftly and smoothly . Everything was fixed and running 100% within no time ! He did great 10/10 would definitely recommend. We will be going to him again if ever need be ."

Leah B.

"Jacob Newman was prompt and professional and diagnosed our problem right away. Would highly recommend HEP. Thank you so much Jacob!!!"

LaDonna H.

"Nathan answered my questions and gave me options and advice glad we chose HEP"

Nathan R.

"John was very professional and discussed what we needed. We were very happy with the service. Would recommend them."

Teresa S.

"Zak and Ismail were wonderful and did a beautiful job! They were quick and knowledgeable. Jason came out for the estimate and was very helpful and supportive in getting the job scheduled right away! Always recommend!"

A L.

"Nathan, was great at explaining to us what to expect and giving us a quote verbally as well as emailed it to us to look over. He operated with no pressure to us, just allowed us the facts and evidence and things to consider. When we are ready to move forward with the projects at hand, we will likely reach out to these good men! Thank you for your time and patience."

Cindy R.

FAQs

How often should I have my heating and air conditioning system serviced?

It's recommended to have your heating and air conditioning (HVAC) system serviced at least once a year. Ideally, your heating system should be serviced in the fall, and your air conditioning unit should be serviced in the spring. Regular maintenance ensures optimal efficiency, reduces the likelihood of breakdowns, and can extend the lifespan of your equipment.

What are some signs that my electrical system needs to be updated?

Signs that your electrical system might need an update include frequent circuit breaker trips, flickering or dimming lights, outdated panel or fuse box, burning smells, and outlets that are warm to the touch or have scorch marks. If your home is more than 30 years old and has never had an electrical update, it's also a good idea to consider an inspection.

How can I prevent plumbing issues in my home?

Preventing plumbing issues involves regular maintenance and good practices such as avoiding pouring grease down the drain, using drain screens to catch hair and debris, not overloading your garbage disposal, insulating pipes in the winter to prevent freezing, and scheduling regular inspections for your water heater and other systems. Regularly checking for leaks and fixing them promptly can also prevent larger issues.

How do I know if my roof needs to be repaired or replaced?

Indications that your roof may need repair or replacement include missing, cracked, or curling shingles, leaks or water damage inside your home, sagging roof, moss or algae growth, and granules in gutters. If your roof is more than 20 years old, it might be nearing the end of its lifespan and should be inspected by a professional.

What should I do if my HVAC system stops working suddenly?

If your HVAC system stops working, first check your thermostat settings to ensure they are correct. Next, inspect the circuit breaker to see if it has tripped. Make sure the furnace or air handler is getting power, and check for any clogged filters. If you cannot identify the problem or if it persists, contact a professional HVAC technician for troubleshooting and repair.

How can I improve the energy efficiency of my home?

Improving energy efficiency can be achieved by sealing leaks around doors and windows, adding insulation to your attic and walls, upgrading to energy-efficient appliances and HVAC systems, using programmable thermostats, replacing old windows with energy-efficient ones, and ensuring regular maintenance of your heating, cooling, and plumbing systems. Simple actions like using LED lights, reducing water heating costs, and adjusting your heating and cooling systems based on seasonal changes can also make a significant difference.

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