Storm Damage
HEP

Storm Damage

Your trusted partner for professional home services. Quality workmanship, guaranteed satisfaction.

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Storm Damage | Storm Damage Restoration | Roofing | Johnson City

When pounding hail and sudden mountain winds sweep through Johnson City, HEP’s roofing team is on call to turn chaos into comfort. Our locals-only crew arrives fast, tarps damaged sections, and performs a meticulous inspection that uncovers every hidden leak, lifted shingle, and soaked deck board. Because we’re neighbors, we understand the urgency of getting your household dry, safe, and back to normal—often in the same day.

From filing insurance claims to the final shingle, we handle the entire storm damage restoration process with transparent updates and a craftsmanship guarantee that outlasts the next big squall. You’ll get clear pricing, high-quality materials, and courteous pros who treat your property like their own. One call to HEP and the storm becomes just another story you’ll tell—while sitting beneath a roof that’s stronger than ever.

FAQs

How can I tell if my roof has storm damage after severe weather in Johnson City?

Look for missing, cracked, or curled shingles; dark spots where granules have been knocked away; dents in metal flashing or gutters; and water stains on interior ceilings or walls. Because some damage is hard to spot from the ground, the safest and most reliable way is to schedule a professional inspection—especially after the high winds, hail, and driving rain that often accompany Appalachian thunderstorms.

What types of storm-related roof damage are most common in Johnson City?

Our area sees three main threats: (1) hail that bruises asphalt shingles and punctures metal roofing, (2) straight-line winds and the occasional tornado that can lift or tear off shingles, ridge caps, and flashing, and (3) heavy, wind-driven rain that exploits weak points and causes leaks. Winter ice storms can also create ice dams along eaves, forcing meltwater under the shingles.

How quickly should I schedule a roof inspection after a storm?

Within 24–72 hours, if possible. The sooner damage is documented, the easier it is to file an insurance claim and prevent secondary problems like mold growth or structural rot. Most insurers impose deadlines for reporting storm claims, and waiting can allow minor damage to escalate into a full roof replacement.

Will my homeowner’s insurance cover the cost of storm damage roof repairs or replacement?

In most cases, yes—if the damage was sudden and caused by a covered peril such as wind, hail, or falling debris. You’ll still be responsible for your deductible, and coverage may be prorated if the roof is older. We work directly with every major carrier in Tennessee, providing photo documentation and Xactimate estimates to streamline the claims process and ensure you receive fair compensation.

What does your storm damage restoration process look like from inspection to completion?

1. Free on-site inspection and photo report. 2. Emergency tarping or board-up if needed. 3. Detailed estimate using insurance-approved software. 4. Assistance filing the claim and meeting with the adjuster. 5. Scheduling material delivery and obtaining city permits. 6. Full roof repair or replacement—usually completed in one to two days. 7. Final walkthrough, debris removal, and warranty registration. You’ll have a single point of contact throughout the project.

Can you help with temporary protective measures if my roof is leaking right now?

Absolutely. Our 24/7 emergency response team can tarp exposed sections, seal broken vents, and remove damaged shingles to stop active leaks. These temporary fixes protect your home from further water intrusion, preserve interior finishes, and give the insurance adjuster a clear view of the original storm damage before permanent repairs begin.

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