Emergency Response
Your trusted partner for professional home services. Quality workmanship, guaranteed satisfaction.
Emergency Response | Storm Damage Restoration | Roofing | Johnson City
When fierce Tennessee weather batters your roof, every minute counts. HEP’s emergency response team arrives in Johnson City quickly, sealing dangerous leaks, removing debris, and stabilizing damaged structures before further harm sets in. Our licensed roofers carry advanced tarping materials and cutting-edge diagnostic tools on every truck, so they can assess, secure, and begin repairs in a single visit—day or night.
From initial inspection to complete storm damage restoration, we handle insurance documentation, material sourcing, and final quality checks with the same hometown care we’ve offered for decades. Whether hail has shattered shingles, high winds have ripped off flashing, or a fallen limb has punched through decking, HEP restores safety, comfort, and confidence to your home—fast, fair, and built to weather the next storm.
FAQs
How quickly can your team respond to storm damage in Johnson City?
We have crews on call 24/7 and can typically arrive anywhere in Johnson City within 1–2 hours of your call. Our dispatch system tracks weather alerts, so we often mobilize even before the storm has fully cleared to ensure your property is secured as soon as it’s safe to do so.
What kinds of storm-related roof damage do you repair or replace?
Our technicians are trained to handle wind, hail, and impact damage, including missing or lifted shingles, punctured decking, broken flashings, dented metal panels, and leaks caused by wind-driven rain. We work with asphalt shingles, metal, tile, and flat roofing systems common to the Tri-Cities area.
Can you help me with my insurance claim for storm damage?
Yes. We provide a detailed inspection report with photographs, moisture readings, and a written scope of work that aligns with current Xactimate pricing used by insurers. Our staff coordinates directly with your adjuster, answers documentation requests, and meets on-site when needed to make sure all covered damages are accounted for.
Do you offer temporary emergency repairs before a full restoration?
Absolutely. If weather conditions or scheduling prevent immediate full repairs, we install heavy-duty tarps, sealant, and temporary flashings to stop active leaks and prevent further interior damage. These measures are covered by most insurance policies and are credited toward your final restoration invoice.
How much will storm damage roof repair or replacement cost me?
Costs vary based on roof size, material, and extent of damage. For minor shingle repairs, pricing can start around $350–$750. More extensive structural or full-replacement jobs can range from $6,000 to $15,000+. If you’re insured, you’re typically responsible only for your deductible, and we provide written estimates up front so there are no surprises.
What should I do immediately after noticing storm damage to my roof?
First, ensure everyone’s safety—stay clear of downed power lines and avoid climbing onto the roof yourself. Take photos or video of visible damage from the ground if it’s safe. Call our emergency line so we can dispatch a crew and, if necessary, contact your insurance carrier to start the claim. Acting quickly minimizes secondary issues like water intrusion, mold growth, and additional structural deterioration.