- HEP
- Comprehensive Diagnostics
Comprehensive Diagnostics
Comprehensive Diagnostics | Heat Repair | Heating and Air Conditioning | Hillsboro
When chilly Hillsboro nights creep in, HEP’s team is ready with fast, pinpoint diagnostics that get to the root of any heating hiccup. Our certified technicians arrive in fully stocked vans, armed with advanced testing tools that read furnaces, heat pumps, and ductwork like an open book. From flickering pilot lights to uneven room temperatures, we provide clear explanations, upfront pricing, and workmanship backed by the HEP Happiness Guarantee—so you never have to second-guess the fix.
Whether it’s an emergency heat repair at 2 a.m. or a scheduled tune-up before winter sets in, we treat every home as if it’s our own. Expect respectful technicians, tidy work areas, and a commitment to energy-efficient solutions that keep utility bills low without sacrificing comfort. One call to HEP and your Hillsboro home is on the fast track back to warm, worry-free living.
FAQs
What signs indicate I should schedule a heating repair in Hillsboro?
Common red flags include uneven room temperatures, rising utility bills, frequent on-off cycling, unusual noises (bangs, squeals, rattles), strange odors, or a furnace that blows cool air. If your thermostat is set correctly but your home still feels chilly—or if your gas furnace’s burner flame is yellow instead of blue—call us right away. Addressing issues early prevents bigger failures and keeps your system running safely during Hillsboro’s damp, cool winters.
What does your comprehensive diagnostic service involve?
Our technician begins with a full system inspection: thermostat calibration, filter condition, airflow measurements, electrical component testing, heat-exchanger examination, gas pressure/combustion analysis, and safety control checks. We use digital gauges and infrared cameras to pinpoint hidden faults. You’ll receive a written report explaining the problem, repair options, parts pricing, and an energy-efficiency snapshot so you can make an informed decision before any work starts.
How quickly can you respond to emergency heat repair calls in Hillsboro?
For no-heat situations we offer 24/7 emergency service. Calls received before 5 p.m. are usually attended the same day; after-hours or weekend calls are dispatched within two to four hours, weather and road conditions permitting. Because our warehouse is located right here in Hillsboro, technicians arrive with a fully stocked truck, reducing wait time for most common replacement parts.
Are your technicians certified to work on all brands of furnaces and heat pumps?
Yes. Every technician is EPA-certified, NATE-certified, and factory-trained on major brands such as Trane, Carrier, Lennox, Goodman, Daikin, Rheem, and Mitsubishi. We service both gas and electric furnaces, dual-fuel systems, ductless heat pumps, and smart thermostats. Our continuing-education program keeps the team updated on the latest OEM bulletins and Oregon code changes.
How much does a typical heating repair cost and do you provide estimates?
Most repairs fall between $180 and $650, depending on the part and labor required. Simple fixes like ignitor replacement are at the low end, while blower motor or control-board replacements are higher. After diagnostics we present a flat-rate quote in writing—no hidden fees—and honor it for 30 days. Financing options and utility rebates are available for larger repairs or equipment upgrades.
What can I do to prevent future heating breakdowns?
Replace or clean filters every one to three months, keep return-air grills unobstructed, and schedule professional maintenance each fall. Our Precision Tune-Up Plan includes cleaning burners and coils, tightening electrical connections, lubricating motors, testing safety limits, and verifying carbon-monoxide levels. Members also receive priority scheduling and a 15 % discount on any repairs, which helps extend equipment life and maintain peak efficiency during Hillsboro’s long heating season.