- HEP
- Cooling Solutions
Cooling Solutions
Cooling Solutions | Air Conditioning | Heating and Air Conditioning | Greenback
When Greenback summers crank up the heat, dependable air conditioning is more than a luxury—it’s your lifeline to comfort. HEP’s Cooling Solutions knows every home and business has its own climate quirks, so our certified technicians arrive ready to listen, troubleshoot, and tailor a fix that maximizes efficiency while shrinking energy costs. From whisper-quiet upgrades to prompt refrigerant refills and smart-thermostat installs, we turn stifling rooms into cool retreats you’ll actually look forward to.
Backed by decades of local experience, we pair small-town courtesy with the latest industry tech, delivering 24/7 emergency service, straightforward pricing, and workmanship that’s guaranteed. Whether you need a rapid repair or a completely new system, we keep Greenback breathing easy—so you can get back to barbecues, ball games, and everything else that makes summer great.
FAQs
What air-conditioning services do you offer in Greenback?
Cooling Solutions Heating & Air Conditioning provides complete residential and light-commercial AC services in Greenback, including new system design and installation, replacement of outdated units, 24/7 emergency repair, seasonal tune-ups, indoor air-quality upgrades, ductwork inspection/repair, and smart-thermostat integration. Every service is performed by NATE-certified technicians who are familiar with Greenback’s building codes and TVA energy-efficiency programs.
How do I know whether to repair or replace my air conditioner?
A good rule of thumb is the "$5,000 Rule": multiply the unit’s age by the estimated repair cost—if the result exceeds $5,000, replacement usually makes more financial sense. Other factors include frequent breakdowns, uneven cooling, escalating utility bills, use of phased-out R-22 refrigerant, and SEER ratings below 14. Our technicians provide a free, no-pressure evaluation and a side-by-side cost analysis so you can decide with confidence.
How often should I schedule AC maintenance in Greenback’s climate?
For the hot, humid summers of East Tennessee, we recommend a professional tune-up every spring before temperatures climb. This visit includes coil cleaning, refrigerant check, electrical testing, airflow measurement, and thermostat calibration. Regular maintenance can restore up to 20% of lost efficiency, cut cooling costs, protect manufacturer warranties, and extend equipment life by several years.
What energy-efficient AC options are available and do they qualify for rebates?
We install high-SEER split systems, variable-speed heat pumps, and ductless mini-splits with ratings up to 24 SEER2. Many models meet or exceed ENERGY STAR® standards and qualify for TVA’s EnergyRight® rebates, federal tax credits (up to 30% of cost, capped at $2,000 under the Inflation Reduction Act), and local utility incentives. We handle all paperwork and can show projected energy savings during your free in-home consultation.
How quickly can you respond to an emergency AC breakdown in Greenback?
Our on-call team is available 24/7, including weekends and holidays. Because we’re headquartered less than 15 minutes from downtown Greenback, average arrival time is 60–90 minutes for emergency calls within the 37742 ZIP code and surrounding Blount/Loudon counties. Service vans are fully stocked with common parts, so most repairs are completed on the first visit.
What is the typical cost range for a new central AC installation in the Greenback area?
Prices vary with home size, duct condition, and efficiency rating, but a standard 2- to 3-ton 15-SEER2 system (equipment, labor, permits, and basic thermostat) usually ranges from $5,500 to $8,500. High-efficiency variable-speed units or complex duct modifications can raise the total to $9,000–$12,000. We offer free estimates, flat-rate pricing, 0% APR financing for up to 60 months (with approved credit), and guidance on all available rebates to lower your out-of-pocket cost.