Advanced Technology
Advanced Technology | Air Conditioning | Heating and Air Conditioning | Greenback
When humidity hangs over Greenback like a wet blanket, HEP turns stifling rooms into cool, calm retreats with advanced technology air conditioning solutions. Our NATE-certified technicians pair high-efficiency equipment with smart thermostats and precision airflow design, trimming energy bills while delivering whisper-quiet comfort. From new installations that qualify for utility rebates to retrofits that bring aging systems up to modern standards, we handle every detail—so you can simply breathe easy.
HEP backs each project with 24/7 emergency response, transparent pricing, and a workmanship guarantee that’s as solid as the Tennessee hills. Whether you need routine maintenance, rapid-fire repairs, or a complete comfort makeover, our local team is ready to keep your home perfectly chilled all season long. Discover why Greenback homeowners trust HEP for air conditioning service that’s miles ahead of the curve—schedule your visit today and feel the difference tomorrow.
FAQs
What advanced technologies do your air-conditioning systems use and how do they improve comfort?
Our Greenback customers can choose equipment that incorporates variable-speed inverter compressors, ECM indoor blowers, smart humidity sensors, and Wi-Fi–enabled thermostats. Variable-speed technology allows the unit to ramp output up or down in 1 % increments, eliminating the temperature swings you feel with conventional single-stage systems. The quiet ECM blower automatically adjusts airflow to maintain correct static pressure, so every room receives balanced cooling. Smart sensors monitor indoor temperature and relative humidity and relay that data to the thermostat, which continuously optimizes compressor speed. All of this is tied into an app-based control platform that lets you check settings, change temperatures, or receive maintenance alerts from anywhere.
How energy-efficient are your high-tech AC units, and what savings can Greenback homeowners expect?
Our most popular models carry SEER2 ratings between 18 and 24, well above the current federal minimum of 14.3 SEER2 for our region. In a typical 2,000-sq-ft Greenback home that currently has a 10- to 12-year-old 10 SEER system, upgrading to a 20 SEER2 inverter unit can lower annual cooling costs by 35–45 %. Because the compressor rarely runs at full speed, you also reduce peak-demand power use, which can help keep summertime electric bills stable even when outdoor temperatures hit the 90s.
Are there rebates, tax credits, or utility incentives available in Greenback for installing high-efficiency air conditioning?
Yes. Most of our qualifying systems meet the criteria for the federal 25C Energy-Efficient Home Improvement Tax Credit, which offers up to a $2,000 credit for high-efficiency heat pumps and $600 for central ACs. Local Greenback customers served by the TVA can also apply for EnergyRight rebates—currently $150 to $300 for central AC units above 16 SEER2 and up to $400 for qualifying heat-pump systems. We handle all paperwork and provide AHRI certificates so you receive every dollar you’re entitled to.
How do you determine the correct size and design for my new air-conditioning system?
We perform a full ACCA Manual J heat-gain calculation that accounts for square footage, window orientation, insulation levels, air leakage, and occupant lifestyle. Once the load is known, we select equipment using Manual S to ensure the compressor and blower can deliver the required BTUs even on the hottest Greenback design day (94 °F). Finally, we evaluate your duct system with Manual D guidelines, recommending sealing or resizing where needed to maintain proper static pressure and airflow. This engineering-based approach prevents the common oversizing problems that lead to high humidity, short cycling, and wasted energy.
What routine maintenance do these advanced systems need, and can I do any of it myself?
Homeowners should replace or clean the air filter every 30–60 days during peak cooling season and keep the outdoor coil free of leaves and grass clippings. All other tasks—coil cleaning, refrigerant charge verification, electrical testing, condensate-drain inspection, firmware updates, and performance optimization—are covered in our Precision Tune-Up plan, which we recommend scheduling each spring. Because our smart thermostats and inverter boards have built-in diagnostics, we can often detect airflow restrictions or sensor faults remotely and reach out to you before you experience a breakdown.
What kind of warranty and post-installation support do you provide?
Most of our inverter and two-stage systems include a 10-year manufacturer parts warranty and a 10- or 12-year compressor warranty when registered within 60 days of installation. We add a two-year labor warranty at no extra charge and offer affordable extended labor plans up to 12 years. Our Greenback service department provides 24/7 emergency coverage, priority response for maintenance-plan members, and no-dispatch-fee remote troubleshooting for customers with connected thermostats. All documentation, including digital service records and warranty details, is stored in your secure online portal for easy access.