- HEP
- Customized Solutions
Customized Solutions
Customized Solutions | HVAC Unit Replacement | Heating and Air Conditioning | Evensville
When the sweltering summers or frosty winters in Evensville push your old system past its limits, HEP’s Customized Solutions Heating and Air Conditioning is ready with fast, fuss-free HVAC unit replacement. Our certified technicians evaluate your home’s unique layout, energy demands, and comfort goals, then pair you with a high-efficiency unit that trims utility bills while keeping every room perfectly tempered. From financing options to meticulous clean-up, we handle every detail so you can relax and breathe easier.
Customers across Evensville rave about our transparent pricing, same-day installation slots, and 24/7 support long after the job is done. Whether your current system has failed or you’re proactively upgrading, one call to HEP delivers a tailored solution backed by industry-leading warranties and a satisfaction guarantee. Let us transform the way your home feels—schedule your appointment today and experience comfort customized to you.
FAQs
When should I replace my HVAC unit instead of repairing it?
Most systems should be evaluated for replacement when they are 10–15 years old, require frequent or costly repairs, or can no longer keep your home comfortable. A good rule of thumb is to replace if the repair cost multiplied by the system’s age exceeds 50 % of the price of a new unit. Rising utility bills, uneven temperatures, excessive noise, or the use of R-22 refrigerant (now phased out) are also signs it’s time to upgrade.
How does Customized Solutions Heating & Air Conditioning select the right replacement system for my Evensville home?
Our Comfort Consultants perform a Manual J load calculation that factors in square footage, insulation levels, window orientation, occupancy, and local climate data for Evensville. We also examine your existing ductwork, indoor air-quality needs, and energy-saving goals. Based on the findings, we’ll recommend properly sized, ENERGY STAR®-rated equipment—whether that’s a high-efficiency heat pump, gas furnace/AC split, or dual-fuel system—to maximize comfort and lower operating costs.
What is the installation timeline and how disruptive is the process?
A standard change-out typically takes one full working day; more complex jobs with duct modifications or zoning can take 2–3 days. We pull all required city and county permits, protect floors and furnishings with drop cloths, remove and recycle the old equipment, and commission the new system with airflow and refrigerant tests. Most homeowners experience only brief interruptions to heating or cooling while the new unit is being set in place.
Are there rebates or tax credits available for new HVAC systems in Evensville?
Yes. Tennessee Valley Authority (TVA) EnergyRight® rebates can provide $150–$400 for qualifying high-efficiency heat pumps. Many local utilities add $50–$250 for smart thermostats or variable-speed upgrades. Federal tax credits under the Inflation Reduction Act offer up to 30 % of project cost (max $2,000 for heat pumps and $600 for furnaces or ACs) on systems that meet specific SEER2/EER2/HSPF2 thresholds. We handle the paperwork and will apply any eligible incentives directly to your quote.
How much will a full HVAC replacement cost and what financing options do you have?
In the Evensville area, a typical 3-ton heat pump or gas/electric split system ranges from $6,000 to $12,000 installed. Price varies with brand, efficiency rating, ductwork changes, accessories (IAQ filters, UV lights), and labor complexity. We partner with Synchrony and Service Finance to offer 0 % APR plans for 12–18 months, low-interest terms up to 120 months, and lease-to-own options. We’ll provide a detailed, no-surprise quote before any work begins.
What warranties and ongoing maintenance come with my new HVAC system?
Most major manufacturers provide a 10-year parts warranty when the equipment is registered within 60 days. Customized Solutions adds a 1-year labor warranty on every installation, with extended 10-year labor protection available. Enrollment in our Comfort Club maintenance plan gives you two seasonal tune-ups per year, priority service, and 15 % repair discounts—helping keep your warranty valid and your new system running at peak efficiency for years to come.