Quick Fix for a Backed-Up Toilet and Septic Pumping in Rockford

Need reliable plumbing solutions in Rockford? Our HEP technicians deliver professional service—check out our Plumbing in Rockford offerings for details.

Customer’s Problem
A homeowner discovered both their kitchen sink and only bathroom toilet were clogged, leaving them without a working restroom. The property still relied on older galvanized drain lines, making typical fixes ineffective.

How HEP Fixed It

• Investigation: A HEP technician ran a sewer camera through the main line to locate the blockage.
• Discovery: The camera revealed the obstruction was near the septic tank, about 10 feet from the house.
• Access: The technician hand-dug down to expose the septic tank’s access point.

• Pump & Inspect: The tank was safely pumped out, and its walls and outlet pipes were checked for cracks—everything looked good.
• Cleanup: The work area was carefully restored, leaving the lawn neat.

Homeowner Tips

1. Schedule Routine Inspections
   A simple camera check can spot trouble before backups occur.
2. Maintain Your Septic
   Pumping every few years keeps your system running smoothly.
3. Act Quickly
   When your only bathroom is unusable, prompt professional help prevents added stress.
4. Trust the Right Tools
   Professional equipment and techniques ensure a lasting solution, not just a quick patch.

By following these tips, you’ll keep your Plumbing in Rockford performing at its best. For expert assistance, contact HEP technicians—your home’s comfort is our priority.