Keeping Your Hixson Home Warm and Safe When the Heat Pump Trips

Heating and Air Conditioning | Hixson | Heating and Air Conditioning in Hixson

The Challenge: A Breaker That Kept Shutting Off

One chilly morning in Hixson, a homeowner discovered that whenever their heat pump switched to electric backup heat, the entire system would lose power within minutes. This left rooms uncomfortably cool and prompted a call to HEP for service. The family needed a reliable heating solution before the next cold snap.

How It Was Solved

An HEP technician arrived the same day and performed a thorough inspection. Here’s what happened:

1. Diagnostic Check
   The electric backup heater element was drawing far more current than it should, causing the breaker to overheat and trip. At the same time, the indoor coil showed signs of corrosion that could lead to leaks.

2. Immediate Repairs

   • A new breaker was installed to ensure a tight, cool connection.
   • The worn electrical heating element was replaced.
   • Any loose wiring was secured.

3. Complete System Upgrade
   Working with the homeowner’s insurance, HEP technicians arranged a full system replacement. Over two days, our crew:

   • Removed the old equipment and installed a modern, energy-efficient heat pump.
   • Tied into the existing duct network and added a fresh return-air box.
   • Fitted a new safety drain pan and float switch to prevent water damage.
   • Mounted a proper electrical disconnect with surge protection.
   • Calibrated and programmed a new two-stage thermostat purchased by the homeowner.

After careful testing in both heating and cooling modes, the system ran smoothly. The homeowner can now switch to backup heat without ever worrying about a sudden power loss.

Image: A newly installed outdoor unit on a stable gravel base, with clean connections and proper clearances.

Seamless Integration with Existing Ductwork

Instead of tearing out walls, the HEP technician worked with what was already in place. By adding a custom-built return box and sealing all joints, airflow was optimized and energy loss was minimized.

Image: Newly installed metal ductwork connected to flexible insulated runs, ready for efficient air distribution.

Ensuring Electrical Safety

A common culprit behind tripped breakers is a loose or aged connection. To give the homeowner peace of mind, HEP replaced the old breaker and verified every electrical joint.

Image: A clean, updated breaker panel—proper labeling and secure connections help prevent unexpected trips.

Tips for Homeowners

1. Keep Your Panel Accessible
Make sure the circuit breaker box is free of clutter and clearly labeled. If you notice frequent tripping, schedule a professional check right away.

2. Monitor Your Backup Heat
Electric-strip heaters can draw lots of power. If you feel uneven warmth or hear your breakers clicking, call a qualified technician before it affects your comfort.

3. Protect Against Leaks
A safety drain pan and float switch beneath indoor coils can save you from unexpected water damage. Ask your HEP technician if this upgrade makes sense for your home.

4. Invest in a Surge Protector
A dedicated surge protector at the disconnect can guard your heat pump against electrical spikes, especially during storms.

5. Schedule Regular Maintenance
Annual tune-ups catch small issues before they become big problems. An HEP technician can clean coils, tighten connections, and ensure your system runs at peak efficiency.

By following these simple steps and working with experienced professionals, you’ll enjoy reliable heating and cooling—and avoid those inconvenient breaker trips.