How We Stopped a Persistent Toilet Leak in Knoxville

Plumbing | Knoxville | Plumbing in Knoxville

A homeowner’s sudden discovery

One of our clients noticed water pooling around the base of their toilet and faint stains on the ceiling below. Every flush brought a little more moisture, and the thought of hidden damage became a real worry. That’s when they called HEP for help in Knoxville.

The solution in a nutshell

A skilled HEP technician arrived to assess the leak, finding that the old toilet flange and seal had worn out. Instead of a quick patch, our HEP technician removed the old parts, fitted a new flange with a fresh seal, and reinforced the connection using a quality flexible coupling. Within hours, the toilet was rock-solid and completely leak-free.

Step 1: Removing the old, worn-out flange

Toilet flange removed showing wear
Our HEP technician carefully lifted the toilet and exposed the aging flange. Corrosion and a broken seal were allowing water to escape every time the bowl refilled.

Step 2: Installing a fresh flange and seal

New toilet flange and wax ring installed
A brand-new flange was set in place along with a high-quality wax ring. This tight seal is crucial for preventing leaks and safeguarding your floor structure.

Step 3: Reinforcing with a flexible coupling

Flexible coupling joining PVC pipes after repair
Finally, the technician added a sturdy flexible coupling to join the drain pipes. This modern fitting accommodates slight shifts and helps keep water contained.

Handy tips for every homeowner

Watch for early warning signs. Pooling water around the toilet base or staining on ceilings below can mean a failing seal.
Check for wobble. A loose toilet stresses seals over time and can lead to slow drips or sudden leaks.
Invest in quality parts. A solid flange, proper wax ring and flexible coupling go a long way toward a lasting repair.
Schedule regular check-ups. Annual inspections by a professional plumber help catch small issues before they become big headaches.

If you’re in Knoxville and need reliable Plumbing services, our team of HEP technicians is ready to bring lasting solutions right to your bathroom.

Published on August 28, 2025