From Backup to Flow: How HEP Restored a Main Line in Cosby

Check out our Plumbing expertise throughout Cosby, and learn more about Plumbing in Cosby.

The Customer’s Challenge

A homeowner in Cosby discovered sewage backing up into their upstairs bathroom despite a recently serviced septic tank. With two separate septic branches—one for the basement and one for the upper floor—only one bathroom remained usable. The family needed a lasting fix that wouldn’t interrupt daily routines.

How We Solved It

Pinpointing the Blockage
A HEP technician began with a camera inspection to find an overlooked access point. That led to a hidden clog where the line split toward the upper tank.
Removing the Old Connector
After exposing the buried section under the porch, the technician carefully detached the problematic fitting and cleared away roots and debris.
Installing New Piping
A fresh run of durable Schedule 40 PVC replaced the damaged segment. The new line was joined seamlessly to the home’s plumbing, ensuring smooth flow.
Upgrading the Access Point
To simplify future maintenance, we added a dual-access cleanout at a convenient ground-level spot near the lower tank and capped off the old branch leading uphill.
Finishing Touches
The trench was backfilled, compacted, and the area cleaned. The homeowner’s mother, who was on site, saw first-hand how the improvements would prevent repeat backups.

Key Installation Highlights

Here’s a look at the neat, professional piping arrangement installed in the utility area:

Below is the new ground-level cleanout cap that makes future checks easy:

The secure joints—with fresh primer—ensure a leak-free connection:

From outside, you can see where the new pipe meets the foundation before backfilling:

Tips for Homeowners

1. Locate Your Access Points
Label or mark cleanout covers so you (and any technician) can find them quickly when a clog appears.

2. Schedule Routine Inspections
An annual camera check can catch root intrusions or early blockages before they turn into emergencies.

3. Prevent Debris Buildup
Use sink strainers and avoid flushing grease or large solids to reduce the risk of future backups.

4. Keep Buried Pipes Protected
Under-deck and under-porch plumbing should stay clear of leaves and soil to prevent moisture damage and make inspections easier.

5. Trust Experienced Technicians
Complex repairs involving trenching and sewer connections are best handled by skilled pros. HEP technicians bring local know-how and quality craftsmanship to every Cosby home.

By following these guidelines and partnering with a reliable service team, you can keep your drainage system flowing freely and avoid unexpected interruptions. When you need expert support, HEP is ready to help.