Bringing Comfort Back: Rodent Damage and Heat Pump Upgrade in Rockwood

Heating and Air Conditioning, Rockwood, Heating and Air Conditioning in Rockwood

Case Overview

A homeowner in Rockwood discovered that small animals had taken up residence in the attic, chewing through wiring and damaging insulation around their aging heat pump. The indoor vents were barely blowing air, and the electrical safety of the home was at risk. Frustrated by intermittent cooling and worried about potential fire hazards, they reached out to HEP for help.

How It Was Solved

HEP technicians arrived promptly for a full inspection. After carefully removing old, compromised ductwork and cleaning up debris from the attic, our team:

Replaced the split heat pump system with a modern, energy-efficient unit sized perfectly for the home.
Installed new, insulated flexible ducts to ensure even airflow and prevent future air leaks.
Secured all wiring in protective conduits to guard against rodent damage.
Cleaned and sealed the attic access points to keep pests out.

Within a single day, the homeowner went from minimal airflow to a properly balanced system that cools every room consistently. A final safety check confirmed all electrical components were secure and operating correctly.

Installation Highlights

Below are a few snapshots of the finished work in the Rockwood attic and exterior:

New air handler installed in an attic space
A clean, newly installed air handler wrapped in reflective insulation.

Shortly after unboxing:

Packaged HVAC units ready for installation
Brand-new heat pump components delivered and staged for setup.

Our HEP technician verified the electrical safety:

Technician verifying system amperage with a clamp meter
Final diagnostic checks ensure optimal performance and safety.

Clean, insulated flexible ducts
Freshly installed flexible ductwork for consistent temperature control.

Tips for Homeowners

1. Inspect Your Attic Regularly
Look for signs of pests or moisture. Early detection can save on repair costs and protect your HVAC investment.

2. Secure Wiring and Ducts
Cover exposed wires with conduit and ensure ducts are sealed. This prevents air leaks and animal damage.

3. Keep Airflow Clear
Replace old, ripped ducts and clean vents so each room receives proper heating or cooling.

4. Schedule Professional Checks
A yearly visit from a qualified HEP technician can catch small issues—like insulation gaps or electrical wear—before they become big problems.

5. Maintain Roof and Access Points
Ensure your roof’s support structures and attic entry are in good shape. Proper sealing keeps out moisture and pests.

By combining careful rodent prevention, electrical safety measures, and modern heat pump installation, HEP helped this Rockwood homeowner regain reliable comfort and peace of mind—without the fuss of frequent breakdowns or surprise costs.

Published on November 7, 2025