Repair Solutions
Repair Solutions | Heat Repair | Heating and Air Conditioning | New Market
When your furnace falters on a frosty New Market night, you need fast, friendly help—and that’s exactly what HEP’s Repair Solutions delivers. Our licensed technicians arrive fully equipped to diagnose issues on the spot, from igniter failures to uneven airflow, and we always explain your options before any work begins. Homeowners trust us because we combine small-town courtesy with cutting-edge tools, restoring warmth efficiently and affordably.
Choose us for heat repair and experience perks like 24/7 emergency service, transparent up-front pricing, and a workmanship guarantee that keeps the chill out long after we leave. Whether it’s an aging gas furnace, an electric heat pump, or a hybrid system, we bring the parts, expertise, and dedication to get it humming again—so you can get back to feeling right at home in New Market.
FAQs
What types of heating systems do you repair in New Market?
Our technicians are trained to diagnose and repair all major residential and light-commercial heating systems found in New Market, including gas and electric furnaces, heat pumps, boilers, ductless mini-splits, and packaged rooftop units. We service equipment from every leading manufacturer—Carrier, Trane, Lennox, Goodman, Rheem, York, and more—so you can call us with confidence no matter what brand is keeping your home or business warm.
How quickly can you respond if my heat stops working?
Because we’re locally based, we can usually have a certified technician at your door the same day—often within a few hours. For no-heat emergencies that occur after normal business hours, weekends, or holidays, we offer 24/7 emergency dispatch throughout the New Market area. Our trucks are fully stocked with common replacement parts, allowing us to resolve most heating issues on the very first visit.
What are the most common signs that my furnace or heat pump needs professional repair?
Warning signs include: • Rooms that never reach the thermostat set-point or feel drafty • Sudden spikes in your utility bill • Short cycling (unit turns on and off frequently) • Loud banging, squealing, or grinding noises • A yellow or flickering pilot flame on gas furnaces • Burning or musty odors that persist • Tripped breakers or visible water near the unit. If you notice any of these issues, shut the system off and give us a call to prevent further damage and safety risks.
Do you provide upfront pricing and any warranties on your heat repair services?
Yes. After inspecting your system, we’ll give you a written, flat-rate quote before any work begins—no hidden add-ons or overtime charges. All repairs are backed by our 1-year parts and labor warranty, and if the part we install carries a longer manufacturer warranty, we pass that coverage directly on to you. You’ll know exactly what the repair will cost and how long you’re protected.
How can routine maintenance help me avoid future heating repairs?
Industry studies show that annual professional maintenance can reduce unexpected breakdowns by up to 40% and improve energy efficiency by 10–15%. During a tune-up we clean burners and heat exchangers, test safety controls, check refrigerant levels (for heat pumps), tighten electrical connections, lubricate moving parts, and replace or clean filters. This proactive care extends equipment life, lowers your utility bills, and helps us catch small issues before they become expensive repairs.
Are your technicians licensed, insured, and familiar with New Market building codes?
Absolutely. All of our HVAC specialists are fully licensed by the State of Maryland, NATE-certified, and carry comprehensive liability and workers’ compensation insurance. Because we live and work in the New Market area, we stay current on Frederick County permitting requirements, safety regulations, and inspection standards to ensure every repair meets or exceeds local code.