Tailored Solutions

HEPTailored Solutions

Tailored Solutions | Heat Repair | Heating and Air Conditioning | Evensville

When your furnace coughs, sputters, or goes silent on a frosty Evensville night, the certified pros at HEP’s Tailored Solutions Heating & Air Conditioning arrive with everything needed to restore warmth fast. Our local technicians know the quirks of regional fuel types, duct layouts, and thermostat brands, so they can diagnose and complete heat repair on the first visit—often within hours. From worn ignitors to mysterious airflow hiccups, we combine state-of-the-art diagnostic tools with old-fashioned craftsmanship to keep your home cozy and energy-smart.

Customers choose HEP for transparent pricing, round-the-clock emergency service, and a parts-and-labor guarantee that stretches through the most unpredictable Tennessee winters. Whether you’re calling from downtown Evensville or a farmhouse on the outskirts, you’ll get respectful techs who lay down protective floor covers, explain every option, and leave zero mess behind. Contact us today and feel the difference of truly tailored comfort.

FAQs

What are the most common warning signs that my heater needs repair?

Look for uneven room temperatures, strange noises (grinding, banging, or squealing), frequent cycling on and off, unexplained spikes in utility bills, or cool air blowing from vents when the thermostat is set to heat. If you notice any of these symptoms, schedule service promptly to avoid a complete system failure.

How fast can Tailored Solutions Heating & Air Conditioning respond to a heating emergency in Evensville?

We offer 24/7 emergency service to all Evensville residents. In most cases, a certified technician can be at your door within two hours of your call—often sooner during normal business hours. Our trucks are fully stocked, so we can complete the majority of repairs on the first visit.

Which types and brands of heating systems do you service?

Our team is trained to repair furnaces (gas, electric, and oil), heat pumps, ductless mini-splits, and dual-fuel hybrid systems from all major brands—including Carrier, Trane, Lennox, Goodman, Rheem, Bryant, and more. We also handle older or discontinued models, thanks to our extensive parts network.

Do you provide upfront pricing and any warranties on heat repair work?

Yes. Before any work begins, you’ll receive a written estimate detailing all costs. There are no hidden fees or surprise charges. We back our repairs with a 1-year parts and labor warranty, and many replacement components carry additional manufacturer warranties for extra peace of mind.

What can I do to keep heating repair costs down and prevent future breakdowns?

Schedule annual maintenance each fall, change or clean filters every 1–3 months, keep outdoor units clear of debris, and maintain proper thermostat settings. Our Comfort Club maintenance plan includes bi-annual tune-ups, priority scheduling, and repair discounts—helping you save money and extend equipment life.

Are your technicians licensed, insured, and safety-certified?

Absolutely. All Tailored Solutions technicians hold state HVAC licenses, carry full liability and workers’ compensation insurance, and undergo background checks. They follow strict safety protocols—including shoe covers, drop cloths, and optional mask use—to protect your home and family during every service visit.

HEP
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(423) 819-7773