Power Solutions
Power Solutions | Generators | Electrical | Decatur
When the weather turns rough in Decatur, you don’t want to wonder whether the lights will stay on. HEP’s Power Solutions Electrical team brings decades of experience installing, maintaining, and repairing dependable generators that keep homes, farms, and businesses running smoothly. From whole-home backup systems to portable units for the jobsite, we match you with the right capacity, fuel type, and smart-monitoring features so you can relax knowing reliable energy is just a heartbeat away.
Our licensed technicians handle every detail—from free load assessments and permitting to 24/7 emergency service—while transparent pricing and friendly financing make protection affordable. Join your Decatur neighbors who’ve already discovered the peace of mind that comes with HEP’s hometown customer care and industry-leading generators expertise. Call today and let the power stay where it belongs: in your hands.
FAQs
Why should I consider a standby generator for my Decatur home or business?
Decatur and the surrounding North Alabama region experience severe thunderstorms, tornado activity, and occasional ice storms that can knock power out for hours or even days. A permanently installed standby generator automatically senses an outage and restores power within seconds, keeping your HVAC, medical equipment, refrigeration, security systems, and critical business operations running without interruption. Beyond comfort and safety, a generator can prevent costly losses from spoiled food, frozen pipes, and downtime.
What size generator do I need, and how is it determined?
Generator sizing is based on the total running and starting wattage of the appliances and systems you want to power. During our free on-site assessment, a licensed electrician will list each essential load—such as HVAC, refrigerator, well pump, servers, or point-of-sale equipment—then apply National Electrical Code demand factors to calculate the correct kilowatt rating. For most homes in Decatur, sizes range from 14–24 kW, while small businesses often require 30–60 kW or more. Proper sizing prevents overloads, extends equipment life, and ensures fuel efficiency.
Do I need a permit to install a standby generator in Decatur, and will you handle it?
Yes. The City of Decatur Building Department requires an electrical permit and, in many cases, a plumbing or mechanical permit for the fuel connection. Local codes dictate clearance distances, noise limits, and proper transfer-switch installation. Our team manages the entire permitting process, schedules any required inspections, and ensures the generator is installed in full compliance with city ordinances, the National Electrical Code, and manufacturer specifications.
How often does a generator require maintenance, and what does it include?
Most manufacturers recommend maintenance every 6–12 months or after 100–150 hours of run time. A standard service visit includes changing the oil and filter, replacing the air filter and spark plugs, testing the battery and charging system, checking fuel and coolant levels, updating firmware, and running a full load test. We offer affordable maintenance plans for Decatur customers that keep your warranty intact and ensure the unit is ready for the next outage.
What fuel options are available, and which is best for my situation?
Standby generators typically run on natural gas, liquid propane (LP), or diesel. In Decatur, natural gas is the most convenient and cost-effective option where municipal gas service is available. LP is ideal for rural properties without gas lines, providing clean combustion and long shelf life when stored properly. Diesel units are common for larger commercial applications because of their high energy density and reliability. During our consultation, we’ll review fuel availability, run-time requirements, and local code considerations to recommend the best choice.
How long does the entire generator installation process take?
From initial consultation to final commissioning, most residential installations in Decatur are completed within 2–3 weeks, depending on permit approval and equipment availability. The on-site installation itself typically takes one full day for the generator pad, electrical wiring, and plumbing of the fuel line, followed by a brief follow-up visit for inspection and start-up. Commercial projects may require additional site work, custom transfer switches, or load-bank testing and can take 3–6 weeks. We’ll provide a detailed timeline up front and keep you updated at each step.