Generator Solutions
Generator Solutions | Generators | Electrical | Decatur
When the lights go out in Decatur, locals know they can count on HEP’s seasoned electricians to keep life humming. Our team specializes in seamless home and commercial power protection—sizing, installing, and maintaining dependable generators that start automatically and run quietly, no matter how fierce the storm or how long the outage. From permitting to final test-run, we handle every detail with the same neighborly care that’s made HEP a trusted name in North Alabama for decades.
Choose from industry-leading brands, enjoy transparent pricing, and tap into 24/7 emergency support backed by certified technicians who live right down the road. Whether you need a compact backup for essential circuits or a whole-property solution that powers HVAC, security, and sensitive electronics, we tailor the perfect fit so you never miss a beat, a deadline, or the big game. Stay comfortable, stay productive—stay powered with HEP’s generator expertise in Decatur.
FAQs
Why should I install a standby generator in Decatur?
Decatur experiences everything from summer thunderstorms to the occasional winter ice event, and both can knock power out for hours or even days. A permanently installed standby generator restores electricity within seconds, keeping critical systems such as HVAC, refrigeration, medical devices, and security equipment running. Beyond comfort and safety, a standby unit protects sensitive electronics from power-loss damage and preserves business continuity for commercial facilities.
What size generator do I need for my home or business?
Generator capacity is measured in kilowatts (kW). Residential needs typically range from 10–26 kW, while small businesses may require 30–150 kW or more, depending on load. During our free on-site assessment, our Decatur electricians calculate starting (surge) and running wattage of all essential appliances, then recommend a generator that provides at least 20 % headroom for future expansion. We also consider fuel type, transfer-switch rating, and local code requirements before finalizing a recommendation.
How often does a standby generator require maintenance?
Manufacturers such as Generac and Kohler recommend service every 6 months or after 200 hours of run time. A typical visit includes oil and filter changes, spark-plug inspection, battery testing, air-filter replacement, firmware updates, and a full load test. Because Decatur’s hot, humid climate accelerates wear, we offer an affordable annual maintenance plan that meets warranty conditions and ensures the unit is mission-ready year-round.
Can you handle the entire installation process including permits and electrical work?
Yes. Generator Solutions Electrical is a licensed, bonded, and insured contractor in the city of Decatur and DeKalb County. We manage site inspection, concrete pad placement, fuel-line trenching, electrical wiring, and automatic transfer-switch integration. Our team pulls all municipal and utility permits, schedules the final inspection, and registers the generator warranty. You receive a turnkey solution without having to coordinate multiple subcontractors.
Will a generator automatically start during a power outage?
When paired with an automatic transfer switch (ATS), your standby generator monitors the utility feed 24/7. If voltage drops below preset thresholds for 2–5 seconds, the ATS commands the generator to start, transfers the load once stable power is detected, and then keeps running until utility service is restored. After a safe reconnection, the generator cools down and shuts off automatically. This seamless operation means no manual fueling, extension cords, or dangerous back-feeding.
What financing or warranty options are available for generator installations?
We partner with GreenSky and Synchrony to offer 0 % interest for 12 months or low-APR plans up to 120 months for qualified homeowners and businesses. Most leading brands provide a 5-year limited warranty covering parts, labor, and travel; optional extensions to 10 years are available. Our Decatur customers also benefit from a one-year workmanship warranty on all electrical and gas connections performed by our technicians.