Prompt Repairs
Prompt Repairs | Air Conditioning | Heating and Air Conditioning | Dandridge
When the Tennessee sun turns up the heat, HEP’s Prompt Repairs is the name Dandridge trusts to keep homes refreshingly cool with expert air conditioning care. Our certified technicians arrive fast, diagnose precisely, and carry a truck-stocked inventory to finish most fixes in a single visit—so you can get back to enjoying lake breezes, not battling hot, humid air.
From routine tune-ups that trim energy bills to emergency repairs that can’t wait until morning, we treat every job as if it were in our own home. Up-front pricing, courteous service, and a satisfaction guarantee mean you’ll always feel confident inviting our team into yours. For comfort restored without the fuss, choose HEP’s Prompt Repairs and discover why neighbors across Dandridge call us first for reliable air conditioning solutions.
FAQs
What air-conditioning services do Prompt Repairs Heating and Air Conditioning offer in Dandridge?
We provide the full spectrum of residential and light-commercial AC care, including 24/7 emergency repair, seasonal tune-ups, refrigerant leak detection, compressor and motor replacement, thermostat upgrades, ductwork sealing, and complete system replacement or new installations. Our technicians are EPA-certified and trained to meet all Tennessee mechanical and electrical code requirements.
How fast can you get to my home or business if my AC stops working?
Because we are based right here in the Jefferson County area, most emergency calls in Dandridge are answered within 2–4 hours—often sooner if you call before noon. Our trucks are stocked with the most common capacitors, contactors, motors, and refrigerants so that 90% of breakdowns are fixed in a single visit. For after-hours calls, a live dispatcher will route the on-call technician to your location immediately.
Which air-conditioning brands and system types do you service or install?
Prompt Repairs services all major manufacturers—including Trane, Carrier, Rheem, Lennox, Goodman, York, American Standard, and Bryant—and we handle split systems, heat pumps, packaged units, mini-splits, and smart inverter systems. If you are looking for a replacement, we perform free load calculations to match your home’s square footage, insulation levels, and Dandridge’s humid summer climate with the right SEER2-rated unit.
Do you offer maintenance plans, and why are they beneficial for Dandridge homeowners?
Yes. Our Comfort Shield Maintenance Plan includes two precision tune-ups per year, priority scheduling, a 15% parts discount, and no after-hours fees. Regular maintenance is crucial in Dandridge, where pollen and high humidity can clog coils and strain condensate pumps. Members typically see lower energy bills, fewer surprise breakdowns, and longer equipment life—often extending a system’s lifespan by 3–5 years.
How much does an average AC repair cost, and will I know the price before work begins?
Minor fixes such as capacitor or contactor replacement usually range from $150–$300; more involved repairs like blower motor or evaporator coil replacement can run $400–$1,200. After diagnosing the problem, our technician presents a written, flat-rate quote that includes parts, labor, and tax—no hidden fees. We will not proceed until you approve the exact amount.
Can I finance a new air-conditioning system with Prompt Repairs?
Absolutely. We partner with multiple lenders to offer low-interest and 0% promotional financing for qualified customers. Options include short-term 12-month same-as-cash plans as well as extended terms up to 120 months. The application is completed on a tablet during your free in-home estimate, and most decisions are returned within minutes, allowing installation to be scheduled as soon as the next business day.