Customized Solutions

HEPCustomized Solutions

Customized Solutions | HVAC Unit Replacement | Heating and Air Conditioning | Bean Station

When your old system can’t keep up with Bean Station’s sweltering summers or frosty mountain nights, HEP’s Customized Solutions Heating & Air Conditioning makes upgrading easy. Our factory-trained technicians evaluate your home’s layout, insulation, and air-flow patterns, then hand-select equipment that maximizes efficiency while fitting your budget. From the first diagnostic visit to the final thermostat tutorial, you’ll enjoy transparent pricing, on-time arrivals, and a crew that treats your home like their own—booties on feet, drop cloths on floors, smiles all around.

Choosing HEP for HVAC unit replacement means gaining a partner committed to long-term comfort. We register warranties, file utility-rebate paperwork, and offer flexible financing so you can start saving on energy bills right away. Most swaps are completed in a single day, and every installation is backed by our “Happy You’ll Be or We Fix It Free” guarantee. Stay cozy, breathe easier, and relax—Bean Station’s most trusted HVAC team has you covered.

FAQs

How do I know it’s time to replace my HVAC unit in Bean Station?

Most systems last 12–15 years. Warning signs include frequent breakdowns, rooms that never reach the set temperature, energy bills that climb each season, loud or unusual noises, and the use of R-22 (Freon) refrigerant, which is now phased out. If repair costs exceed 30–40 % of the price of a new system—or if your system is more than a decade old—replacement usually saves money long-term.

What size HVAC system does my home need?

Proper sizing is based on a Manual J load calculation that factors in square footage, insulation levels, window type, air infiltration, number of occupants, and even Bean Station’s humid subtropical climate. An oversized unit will short-cycle and waste energy; an undersized one will run nonstop and wear out early. During your free in-home consultation we’ll perform the calculation and present right-sized options, not one-size-fits-all estimates.

How long does a typical HVAC replacement take?

Most residential change-outs take 4–8 hours. We arrive with all equipment, protect your floors and landscaping, remove the old unit, install the new condenser, air handler/furnace, thermostat, and any required duct modifications, then pressure-test, evacuate, and charge the system. Before we leave, we perform a full startup checklist and show you how to operate your new thermostat.

Will a new HVAC unit really lower my energy bills?

Yes—today’s systems deliver SEER2 ratings of 15–20+, far higher than the 10 SEER units commonly installed 15 years ago. Many homeowners in Bean Station report 20–40 % utility savings after upgrading. Variable-speed compressors, ECM blower motors, and smart thermostats fine-tune capacity to match demand, so you only pay for the comfort you use.

Are rebates, tax credits, or financing available for HVAC replacement in Bean Station?

Absolutely. ENERGY STAR certified heat pumps and high-efficiency air conditioners may qualify for up to $2,000 in federal Inflation Reduction Act tax credits (Section 25C). Local utilities such as TVA’s EnergyRight program frequently offer $200–$500 rebates. Customized Solutions partners with financing providers to offer 0 % interest plans for 12 months or low-APR terms up to 120 months, subject to credit approval.

Why should I choose Customized Solutions Heating & Air Conditioning for my replacement?

We’re a locally owned, licensed, and insured contractor based minutes from downtown Bean Station. Our NATE-certified technicians install leading brands like Trane, Rheem, and Mitsubishi and back every replacement with a 10-year parts and 2-year labor warranty. We provide transparent, line-item quotes, 24/7 emergency service, and annual maintenance plans to keep your new system running efficiently for years.

HEP
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(423) 819-7773