- HEP
- Speedy Repairs
Speedy Repairs
Speedy Repairs | Plumbing | Winchester
When a pipe bursts at breakfast or the shower runs cold before work, you don’t have time to wait. HEP’s Speedy Repairs team in Winchester is on standby 24/7, arriving fast with fully stocked vans and the know-how to fix the fault on the spot. Our qualified engineers handle everything from blocked drains to faulty boilers, so you can get back to normal life without the stress that unexpected plumbing disasters usually bring.
What makes us different is a blend of clear pricing, courteous service and workmanship guaranteed for lasting peace of mind. We explain every option in plain English, tidy up after ourselves and treat your home as if it were our own—because reliable plumbing shouldn’t come with unpleasant surprises. Call today and see why Winchester households trust HEP when every minute counts.
FAQs
How quickly can your plumbers reach my property in Winchester during an emergency?
Because our engineers are based in and around Winchester, we can normally be at your door within 30–60 minutes of your call, 24 hours a day. When you ring our hotline, our dispatch system immediately assigns the nearest available technician and sends you a live ETA by text so you know exactly when help will arrive.
What kinds of speedy plumbing repairs do you handle?
Our rapid-response team tackles burst or leaking pipes, blocked toilets or drains, failed water heaters, dripping taps, broken stopcocks, faulty ball valves, and any other issue that risks property damage or stops your water supply. We carry common parts on the van, enabling most jobs—90% of call-outs—to be completed on the first visit.
Are your plumbers properly qualified and insured?
Yes. Every technician is City & Guilds–qualified, Gas Safe–registered for work on boilers and gas water heaters, and fully insured with £5 million public liability cover. We also vet all engineers for workmanship and customer service, so you can feel confident letting us into your home or business.
How do you charge for urgent repair work?
We operate a transparent pricing model: a fixed call-out fee that covers the first hour of labour, followed by half-hour increments if extra time is required. Before any work begins, your plumber will explain the problem, outline the repair options, and give a written cost breakdown. There are no hidden weekend, evening, or bank-holiday surcharges.
Can you supply replacement parts on the spot, or will I need to wait for a follow-up visit?
Our vans are stocked with the most frequently used valves, washers, pipe fittings, traps, taps, and even several popular models of shower cartridges and immersion heater elements. This "warehouse on wheels" approach allows us to resolve most faults immediately. If we do need a speciality part, we can usually source it the same day from our Winchester trade supplier.
What should I do while waiting for the plumber to reduce potential water damage?
Turn off your property’s main stopcock (usually under the kitchen sink or in the utility room) to halt the water supply. Open cold taps to drain pipework and relieve pressure. If a leak is near electrics, switch off the relevant circuit at the consumer unit. Move valuables or furniture away from the affected area and put down towels or buckets to collect drips. Then wait in a safe spot for our engineer, who will arrive shortly to make the repair.