Years Of Experience
Years Of Experience | Heating and Air Conditioning | Winchester
For decades, HEP has been the trusted name Winchester families turn to when comfort matters most. Our seasoned technicians bring a wealth of knowledge to every service call, combining time-tested craftsmanship with the latest technology to keep your home cozy in winter and refreshingly cool in summer. From meticulous system installations to 24/7 emergency repairs, we approach each job with the care you’d expect from a neighbor and the confidence that comes only from years of proven success.
Choosing HEP means choosing unwavering reliability in heating and air conditioning. We tailor solutions to the unique character of Winchester’s homes, ensuring optimal efficiency, lower energy bills, and lasting peace of mind. Whether you’re upgrading an aging furnace, fine-tuning a high-efficiency heat pump, or planning routine maintenance that heads off surprises, we’re ready to put our experience to work for you—so your comfort is never left to chance.
FAQs
How many years of experience does your HVAC team have?
Our company has more than 25 years of hands-on experience servicing, repairing, and installing heating and air-conditioning systems in Winchester and the surrounding Shenandoah Valley. This extensive background means we have encountered virtually every make, model, and situation, allowing us to diagnose issues quickly and provide reliable, long-lasting solutions.
What heating services do you provide for Winchester homeowners?
We offer a full suite of heating services, including furnace and boiler installation, heat pump repair, seasonal tune-ups, ductwork inspection, thermostat upgrades, and indoor air-quality improvements. Whether you use gas, oil, electric, or hybrid systems, our experienced technicians can optimize your equipment for maximum efficiency and comfort during Winchester’s chilly winters.
Do you handle emergency HVAC repairs, and how fast can you respond?
Yes. We provide 24/7 emergency heating and cooling repairs throughout Winchester. Because our technicians live and work locally, average arrival times range from 1–2 hours within city limits. Our service trucks are fully stocked, enabling most critical repairs—such as failed blower motors, refrigerant leaks, or ignition problems—to be resolved on the first visit.
Are your technicians certified and insured?
Absolutely. Every technician holds EPA Section 608 refrigerant certification and NATE (North American Technician Excellence) credentials. We also carry full liability and workers’ compensation insurance, so homeowners are completely protected while we are on site. Continuous training ensures our staff stays current with evolving HVAC technologies and energy-efficiency standards.
How does preventive maintenance benefit my HVAC system?
Routine maintenance—performed once in spring for cooling and once in fall for heating—extends equipment life, keeps manufacturer warranties valid, lowers energy bills by up to 15%, and reduces the likelihood of unexpected breakdowns. During a visit, we clean coils, check refrigerant levels, tighten electrical connections, lubricate moving parts, and test safety controls to keep your Winchester home comfortable year-round.
Which areas do you serve beyond Winchester?
In addition to Winchester, we proudly serve Stephens City, Front Royal, Berryville, Strasburg, Middletown, and nearby communities within a 30-mile radius. If you are unsure whether your location falls within our service zone, simply give us a call—chances are we’ve been working in your neighborhood for years.