Personalized Service
Personalized Service | Toilet Upgrades and Replacements | Plumbing | Whitwell
Whether your current commode is wasting water, wobbling on its base, or just looks tired, HEP is ready with fast, friendly solutions right here in Whitwell. Our licensed technicians take the time to understand your household’s needs, guiding you through modern efficiency ratings, comfort-height options, and sleek designs that complement your bathroom’s style. From the moment you call, you’ll get a clear timeline, transparent pricing, and a spotless workspace when we’re done—so the only thing you notice is how smoothly everything flushes.
Choose HEP for toilet upgrades and replacements and gain the peace of mind that comes with premium parts, expert installation, and a rock-solid warranty. Whether it’s a same-day swap or a full bathroom refresh, we handle every detail, haul away the old unit, and leave you with a quieter, cleaner, and more water-smart bathroom fixture. Ready to upgrade? Schedule your personalized service today and experience why Whitwell homeowners trust HEP for reliable plumbing done right.
FAQs
What signs indicate I should replace my existing toilet instead of repairing it?
Persistent leaks around the base, visible cracks in the tank or bowl, frequent clogging despite proper use, and a toilet manufactured before 1994 (which can use up to 13 L per flush) are all red flags. If you are facing two or more of these issues, a full replacement is usually more cost-effective and will reduce your water usage immediately.
What types of modern toilets do you offer for upgrades in Whitwell?
We supply and install close-coupled, back-to-wall, wall-hung, comfort-height, and dual-flush models from leading UK brands such as Ideal Standard, Roca, and Twyford. If you have mobility needs, we also fit comfort-height and integrated bidet options. Every installation is tailored to the size of your bathroom and the existing soil-pipe location.
How long does a typical toilet replacement take and will I be without bathroom access?
Most straightforward replacements take 2–4 hours, including removal of the old unit, minor floor repairs, and clean-up. You will be without that particular WC during the work, but in homes with only one bathroom we can set up a temporary pan so you’re never completely without facilities.
Will a new high-efficiency toilet really lower my water bill in Whitwell?
Yes. A dual-flush toilet uses as little as 2.6–4 L per half flush and 4–6 L per full flush. Compared with pre-1994 toilets that can use 9–13 L every time, many Whitwell customers report savings of £35–£50 a year on their Severn Trent Water bill, paying for the upgrade within three to four years.
Do I need permission or inspection before replacing a toilet in Whitwell?
For like-for-like swaps, no planning permission is required. However, Building Regulations Part G requires that the new fixture is water-efficient (6 L max per flush average). Our engineers provide a compliance certificate and register the work with Severn Trent Water if any alterations to the incoming mains or waste stack are necessary.
How much does a professional toilet upgrade cost and what is included in your Whitwell service?
Prices start at £245 for a standard close-coupled toilet supplied and fitted. The fixed quote includes removal and disposal of the old unit, the new WRAS-approved toilet, all isolation valves and flexible connectors, installation, silicon sealing, and a 5-year workmanship warranty. Optional extras—such as flooring repairs, wall tiling, or a soft-close seat upgrade—can be itemised in the same visit.