Ongoing Maintenance
Ongoing Maintenance | Solar Installation | Electrical | Whitwell
Keeping Whitwell’s homes and businesses powered, protected, and positively green is what drives HEP every day. Our licensed electricians combine decades of fault-finding expertise with a passion for renewable energy, delivering responsive call-outs, routine inspections, and meticulous preventative care. From tightening panel connections to upgrading inverters and surge protection, we treat every circuit as mission-critical, ensuring your lights stay on and your bills stay low.
Alongside traditional maintenance, we specialise in complete solar installation support—designing, fitting, and servicing rooftop arrays that harness Whitwell’s daylight hours to the fullest. Whether you’re adding battery storage, expanding an existing system, or simply need a performance tune-up, we’ll handle the paperwork, the scaffolding, and the final flick of the switch, so you can watch the meter spin backward and the savings roll in.
FAQs
How often should my solar PV system in Whitwell be serviced?
We recommend a full professional maintenance inspection every 12 months. This frequency keeps your panels clean, documents any electrical degradation early, and satisfies most inverter and panel warranty conditions. If your property is near farmland or the coast, six-monthly checks are advisable to combat additional soiling and corrosion risks.
What is included in your ongoing maintenance visit?
A standard visit covers: visual roof and mounting-rail inspection, panel cleaning with de-ionised water, IV-curve testing of each string, inverter firmware check and fault-code review, AC/DC isolator testing, thermal imaging of connections, generation-meter calibration, and a written performance report with any remedial recommendations.
How can I tell if my solar array is under-performing between services?
Watch your generation meter or monitoring app. A sudden drop of more than 10 % compared with the same month last year, frequent inverter shutdowns, or unexplained tripping of breakers are common warning signs. If you notice these, book a diagnostic call-out; we can usually pinpoint the fault remotely and schedule a site visit if needed.
Do inverters need to be replaced or just maintained?
Most string inverters last 8–12 years. Regular maintenance—firmware updates, fan cleaning, and capacitor health checks—can push them toward the upper end of that range. We’ll advise you when efficiency falls below 95 % or if critical components show thermal stress, so you can plan a proactive replacement rather than suffer unexpected downtime.
Will routine maintenance affect my product warranties?
No. In fact, documented maintenance is often required to keep panel and inverter warranties valid. We record every test result, cleaning date, and component serial number, providing you with a digital log that meets manufacturer and insurance criteria.
Do you provide emergency electrical call-outs for solar faults in Whitwell?
Yes. Our Whitwell-based engineers are on standby 24 / 7. For critical issues—such as live DC faults, inverter lockouts, or grid-isolation failures—we can typically attend within four hours, carry spare parts for common brands, and restore safe operation while arranging any follow-up repairs.