Plumbing Systems
Plumbing Systems | Commercial Plumbing | Plumbing | Whitwell
From restaurants on South Main to the growing industrial sites near the river, Whitwell’s businesses count on flawless water supply, drainage, and gas piping every single day. HEP’s Plumbing Systems team keeps that heartbeat strong with responsive service, meticulous installations, and code-compliant upgrades that fit your schedule, not the other way around. Our licensed technicians arrive with fully stocked trucks, advanced leak-detection tools, and the experience to unravel even the most complex mechanical room tangles—so you can focus on customers instead of clogged lines or faltering water heaters.
Whether you’re planning a new build, retrofitting an aging facility, or chasing down a 3 a.m. emergency, our commercial plumbing expertise scales to match your needs. We collaborate with architects and facility managers to design energy-efficient solutions, offer transparent quotes before we turn a wrench, and back every project with the HEP 100% satisfaction guarantee that Whitwell businesses have trusted for decades.
FAQs
What types of commercial properties in Whitwell do you service?
Our team is equipped to work on every kind of commercial premises found in and around Whitwell, including offices, retail units, restaurants, pubs, warehouses, schools, care homes, light-industrial sites and mixed-use developments. Whether you operate from a historic high-street building or a modern industrial unit on the outskirts of town, we have the experience and tooling to handle your plumbing infrastructure safely and in full compliance with UK Water Regulations.
Do you provide 24/7 emergency call-outs for Whitwell businesses?
Yes. Commercial operations cannot always wait until normal office hours, so we maintain a round-the-clock emergency service for Whitwell postcodes (S80/S21) and all neighbouring villages. A qualified commercial plumber will normally be on site within 60–90 minutes of your call to isolate the fault, minimise water damage and restore essential services. Our vans carry critical spares and we have local supply-chain agreements for rapid parts procurement outside normal trading hours.
What commercial plumbing services do you offer?
We cover the full lifecycle of a commercial plumbing system: • Design & specification of new builds or refurbishments • Installation of cold-water, boosted and hot-water pipework • Washroom and welfare-area fit-outs • Backflow prevention and RPZ valve testing • Commercial water heater and boiler installation/servicing • Above- and below-ground drainage repairs • Leak detection and pipe relining • Planned preventative maintenance (PPM) schedules • Legionella risk assessments and remedial works. Every job is documented with risk assessments, method statements (RAMS) and completion certificates for your compliance records.
How quickly can you start a planned project, and what is your typical project workflow?
For planned refurbishments or new installations we can usually attend a site survey within 48 hours. Following the survey, you receive a fixed-price quotation and programme of works within three working days. Once approved, materials are ordered and a start date agreed—typically 1–3 weeks ahead, depending on lead-times for specialised components. Each project is managed by a dedicated supervisor who provides progress updates, oversees health & safety, and conducts the final client sign-off before issuing O&M manuals and warranty documents.
Are your engineers properly qualified and insured to work on commercial premises?
Absolutely. All engineers hold NVQ Level 2 or 3 in Plumbing & Heating and are registered with the Gas Safe Register where gas work is involved. We carry £10 million public liability insurance, £5 million employers’ liability cover and professional indemnity insurance for design work. The company is also CHAS-accredited and SafeContractor approved, giving you full assurance that our procedures meet rigorous health-and-safety standards.
How are commercial plumbing jobs priced, and do you offer maintenance contracts?
For reactive repairs we charge an hourly rate with a transparent call-out fee that includes the first hour on site. Larger repairs and installation projects are priced as fixed quotations after a free survey, so you know the total cost before work begins. We also offer tailored Planned Preventative Maintenance (PPM) contracts: a modest monthly fee covers scheduled inspections, water-quality tests, valve exercising and priority response to breakdowns, helping businesses avoid costly downtime and extend the life of their plumbing assets.