Dependable Power Solution
Dependable Power Solution | Generators | Electrical | White Pine
When the lights flicker in White Pine, homeowners and businesses alike count on HEP’s dependable power solutions to keep everything running smoothly. Our licensed electricians size, install, and maintain premium generators that start automatically, deliver clean energy, and run quietly through Tennessee’s toughest storms. With transparent pricing and a reputation built on decades of service, we make sure you never feel powerless.
From the first site visit to 24/7 emergency support, HEP handles every detail so you can focus on what matters most—family, work, and peace of mind. Schedule your free assessment today and discover why your neighbors trust HEP for reliable, code-compliant backup power that’s ready whenever you need it.
FAQs
What types of generators do you supply and service in White Pine?
We carry a full line of residential, commercial, and light-industrial standby generators from leading manufacturers such as Generac, Kohler, and Cummins. These units range from compact 7-kW air-cooled models ideal for smaller homes to 150-kW liquid-cooled systems that can power large estates or critical business operations. Portable gasoline units and PTO-driven agricultural models are also available for customers who need flexible or temporary power solutions.
How do I know what size generator I need for my property?
Proper sizing is crucial. We begin with a free on-site assessment where our licensed electrician calculates the starting and running wattage of your essential loads—HVAC, well pumps, medical equipment, refrigeration, and IT infrastructure. We then factor in voltage drop, fuel type, and future expansion. For most homes in White Pine, a 14–24 kW standby unit covers the entire service panel, while many small businesses require 30–60 kW. You will receive a written load analysis and recommendation so you can make an informed decision.
Do you handle permitting and installation, or do I need separate contractors?
We deliver a turnkey experience. Our team secures all Jefferson County and City of White Pine electrical and gas permits, schedules any required utility inspections, pours the concrete pad, installs the transfer switch, completes gas or propane tie-ins, and performs the final start-up test. Using one contractor streamlines the process, ensures code compliance, and preserves the manufacturer’s warranty.
What maintenance is required, and can you take care of it for me?
Standby generators should receive an oil and filter change every 100–200 run hours or annually, whichever comes first. Additional checks include battery load testing, valve clearance inspection, firmware updates, and a full load-bank test every 2–3 years. We offer affordable maintenance plans that include remote monitoring, automatic fault alerts, priority emergency service, and a detailed service log that keeps your warranty intact.
How quickly will the generator restore power during an outage?
Once the automatic transfer switch detects a utility failure (usually within 3–5 seconds), it signals the generator to start, allowing the engine to reach rated speed and voltage. The switch then transfers your home or business load to the generator. In total, you can expect power restoration in 10–15 seconds, often before sensitive electronics have time to shut down.
What fuel options are available, and which is best for my situation?
We install generators that run on natural gas, propane, and diesel. Natural gas is convenient if your property is already connected to a utility line—no refueling is required. Propane is ideal for rural areas around White Pine without gas service; tanks can be sized from 250 to 1,000 gallons for extended run time. Diesel units offer higher energy density and are common in commercial or agricultural settings where on-site fuel storage already exists. During your consultation, we compare fuel costs, storage considerations, and environmental factors to help you choose the most practical and economical option.