Stable, Uninterrupted Power
Stable, Uninterrupted Power | Generators | Electrical | Washburn
When a sudden outage threatens your productivity or comfort in Washburn, HEP steps in with rock-solid confidence. Our expertly selected generators keep homes humming, businesses thriving, and critical systems online—no flickers, no downtime. From compact residential units to heavy-duty commercial workhorses, every model is paired with precision installation, smart load management, and routine maintenance plans that extend lifespan while minimizing fuel costs.
HEP’s local technicians live in the same communities we serve, so rapid response and honest guidance come standard. Whether you’re safeguarding medical equipment, protecting refrigeration, or simply craving peace of mind during storm season, we customize solutions that scale with your needs and budget. Discover how effortless uninterrupted power can be, and let our team electrify your resilience today.
FAQs
What generator sizes and fuel types do you offer for residential and commercial use in Washburn?
We stock a full range of units from 7-20 kW for single-family homes to 150 kW+ three-phase systems for large commercial and agricultural sites. Fuel options include natural gas, liquid propane (LP), and diesel so you can match the generator to the fuel that is most readily available on your property. Our specialists perform a free on-site load analysis to recommend the correct capacity and fuel type based on your square footage, critical circuits, and local utility infrastructure.
How do your standby generators switch on automatically during a power outage?
Every standby unit is paired with an automatic transfer switch (ATS) that continuously monitors the utility feed. The moment voltage or frequency falls outside safe limits—usually within 10 seconds—the ATS isolates your property from the grid and signals the generator to start. Once stable power is produced, the ATS routes electricity to your home or business circuits. When the utility feed is restored and stable for a preset interval, the ATS seamlessly transfers the load back to the grid and shuts the generator down, ready for the next event.
What maintenance services do you provide to keep my generator running reliably year-round?
We offer turnkey maintenance plans that include bi-annual inspections, oil and filter changes, coolant and fuel quality checks, battery testing, firmware updates, and a full system load test under simulated outage conditions. Each visit is logged digitally, and any emerging issues—such as belt wear or sensor faults—are corrected immediately to prevent unexpected failures. Emergency call-outs are available 24/7, and all service vans carry OEM parts for most brands we install.
Are permits or inspections required to install a backup generator in Washburn, and do you handle them?
Yes. Burleigh County requires an electrical permit, and city ordinance also mandates a zoning review to ensure proper clearance and noise compliance. Gas-fueled units must be inspected by the city’s mechanical inspector for fuel-line sizing and ventilation. Our project manager files every permit, schedules inspections, and provides the as-built drawings, so you don’t have to navigate local regulations yourself.
How long can a generator run continuously, and what factors affect runtime?
Standby generators are designed for extended use and can run for days if properly fueled and maintained. Runtime is determined by fuel supply (tank size or gas line capacity), load demand, ambient temperature, and maintenance intervals. For LP or diesel units, we calculate average consumption—e.g., a 20 kW LP generator burns roughly 3.5 gal/hour at 50 % load—so a 500-gallon tank yields about 60 hours. Natural-gas units rely on the municipal line and can operate indefinitely as long as gas service is available.
What financing or purchase options are available, and do you offer 24/7 service support?
We partner with several lenders to provide 0 % APR for 12-month same-as-cash plans and low-interest terms up to 60 months, subject to credit approval. Leasing with a fixed monthly fee that bundles maintenance is also available for commercial customers. Our technical support line is staffed 24/7/365, and service technicians are on rotating standby so you receive help within two hours of any critical alarm or outage, day or night.